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Author Topic: Unhappy Thread  (Read 116748 times)

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Online daveg

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Re: Unhappy Thread
« Reply #1320 on: January 16, 2019, 05:40:28 PM »
Tough news, Joe!

Hope things work out OK.

Dave G

Offline joe cassidy

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Re: Unhappy Thread
« Reply #1321 on: January 16, 2019, 05:42:55 PM »
Thanks a lot Dave.

I'm not the only one.

The company went bust so there are over 200 of us in the same boat.

Online dannyboy

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Re: Unhappy Thread
« Reply #1322 on: January 16, 2019, 06:23:42 PM »
That's a shock for you, (being polite there!). Hopefully you can find something else and if you can't, I hope it is not too much of a hardship for you.
David.
I used to be indecisive - now I'm not - I don't think.
If a friend seems distant, catch up with him.

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Re: Unhappy Thread
« Reply #1323 on: January 16, 2019, 06:46:48 PM »
Hopefully things will work out well for you Joe.
It’s a shock at the moment but there just might be light at the end of the tunnel in the end.
If it looks right then it most probably is right.


Online RailGooner

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Re: Unhappy Thread
« Reply #1324 on: January 16, 2019, 07:04:43 PM »
I can only repeat others and say I hope everything works out for you Joe.
“We are indebted to those soldiers who served with courage and distinction to bring peace to Northern Ireland,” UK Defence Secretary Gavin Williamson said. “The welfare of our former service personnel is of the utmost importance.”

Per Ardua ad Astra | Mens Agitat Molem | Victoria Concordia Crescit | Utrinque Paratus | Caveat lector

Offline Train Waiting

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Re: Unhappy Thread
« Reply #1325 on: January 16, 2019, 09:09:31 PM »
I'm very sorry to hear that.

It's truly horrid news to receive.

All the best.

John
'Why does the Disney Castle work so well?  Because it borrows from reality without ever slipping into it.'

(Acknowledgement: John Goodall Esq, Architectural Editor, 'Country Life'.)

The Table-Top Railway is an attempt to create, in British 'N' gauge,  a 'semi-scenic' railway in the old-fashioned style, reminiscent of the layouts of the 1920s to the 1950s.

Offline joe cassidy

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Re: Unhappy Thread
« Reply #1326 on: January 16, 2019, 09:39:24 PM »
Thanks to all for your commiserations/good wishes.

To be honest it wasn't a shock as we knew that the company was in difficulty.

The shock will come when I look for work as I'd been with the company for 34 years.

Anyway I've survived 2 divorces so no doubt I'll get through this too.

All the best,


Joe

Offline Newportnobby

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Re: Unhappy Thread
« Reply #1327 on: January 16, 2019, 09:57:58 PM »
Very sorry to hear that after your long years of loyal service, Joe. Hopefully the fact you've not jumped from job to job will stand you in good stead. All the best and please keep us posted.

Offline talisman56

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Re: Unhappy Thread
« Reply #1328 on: January 16, 2019, 10:52:11 PM »
Sorry to hear of your impending unemployment, Joe.

I have been made redundant twice through companies going 't*ts up' in seven years (early 2007 and late 2013). After the last one and at 57, I made upwards of 40 job applications in the following six months, and apart from the rare acknowledgement of receipt of my application, heard nothing else. I could imagine the young HR upstarts getting their socks off to count up my age from my DoB on the forms...

A small inheritance and the discovery that I could activate the pension that ended up in the Pension Protection Fund from the first company meant that I could retire early, so I had a bit of luck there, I hope you have luck in your job search.
My inspiration - never let a setback get you down...

My layout thread - Hambleside East: http://www.ngaugeforum.co.uk/SMFN/index.php?topic=18364.0
My workbench thread: http://www.ngaugeforum.co.uk/SMFN/index.php?topic=19037

Online Delboy

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Re: Unhappy Thread
« Reply #1329 on: January 23, 2019, 03:03:45 PM »
This pales into insignificance when compared to poor Joe's plight, (Good luck on the job front Joe - hope it all turns out for you.), but here goes.

It seems like I may need a new 3D printer motherboard but waiting for absolute confirmation as it is going to be £100. I am hoping to get it under warranty but the company, whom I bought it through, say that beyond 30 days I must send it back to the manufacturers (in China).  >:(
Once I know the true extent of the problem I will see if it is possible to acquire the part for free and fix it myself. I guess that is the problem with purchasing from a manufacturer in China.
Perhaps someone in the legal profession on the forum could advise me of my rights with this one. It doesn't seem correct that you can buy an item in the UK,with a 12 months warranty, and the supplying company can relinquish all responsibility once you have had the item more than 30 days.
 :veryangry:
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Offline steve836

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Re: Unhappy Thread
« Reply #1330 on: January 23, 2019, 03:38:17 PM »
Hi Delboy 
 It isn't correct that the co you bought the printer from can relinquish responsibility. Under the sale of goods act the responsibility is theirs. I would suggest that you tell them that you will refer the matter to their local trading standards department. That will probably be enough to shift the lead, but if not carry out the threat.
KISS = Keep it simple stupid

Online Delboy

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Re: Unhappy Thread
« Reply #1331 on: January 23, 2019, 04:25:50 PM »
Hi Steve,
Thanks for your reply. Based on your answer I have just spoken to Citizen's Advice and they have confirmed what you say - that, under the 12 months they should offer me a free repair or replacement. However here is the rub:-

The onus is on me to prove that I have not caused the fault due to misuse or mishandling of the 3D printer.
How the  :censored: am I going to be able to prove that with an item like a 3D printer that can be subject to any form of misuse during its operations.
Makes you wonder whether a 12 months warranty is worth the paper it is written on for certain items.
 :hmmm:
She who must be obeyed says I am spending too much time on this forum. I love her dearly but what does she know?

Offline Malc

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Re: Unhappy Thread
« Reply #1332 on: January 23, 2019, 04:39:32 PM »
I would insist that as it is a motherboard fault and not the moving parts that you cannot have misused it,
The years have been good to me, it was the weekends that did the damage.

Offline stevewalker

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Re: Unhappy Thread
« Reply #1333 on: January 23, 2019, 05:19:02 PM »
... under the 12 months they should offer me a free repair or replacement. However here is the rub:-

The onus is on me to prove that I have not caused the fault due to misuse or mishandling of the 3D printer.

I think there is a bit more to that - "If you discover the fault within the first six months from delivery, it's presumed to have been there from the time you received it - unless the retailer can prove otherwise."

Online Delboy

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Re: Unhappy Thread
« Reply #1334 on: January 23, 2019, 07:12:32 PM »
I would insist that as it is a motherboard fault and not the moving parts that you cannot have misused it,

I think you make a good point there Malc.


... under the 12 months they should offer me a free repair or replacement. However here is the rub:-

The onus is on me to prove that I have not caused the fault due to misuse or mishandling of the 3D printer.

I think there is a bit more to that - "If you discover the fault within the first six months from delivery, it's presumed to have been there from the time you received it - unless the retailer can prove otherwise."
Thanks for the comment Steve, but I am not sure I agree with this line of reasoning. If you spend good money on a product that has a 12 month warranty, then the assumption must be that the manufacturer has confidence that , under normal use, the product will not fail during that 12 months warranty period. To suggest that a product cannot be deemed worthy of a warranty repair after 6 months of ownership cannot be correct in my opinion. It is surely not about whether the fault was deemed to be there from the beginning, but more about an assurance that the product you have acquired lasts the lifetime of the warranty.

Delboy
She who must be obeyed says I am spending too much time on this forum. I love her dearly but what does she know?

 

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