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Author Topic: Unhappy Thread  (Read 156171 times)

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Online class37025

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Re: Unhappy Thread
« Reply #1875 on: July 28, 2020, 01:48:15 PM »
a toss up between the happy thread or this one, but decided this applied

received a 2nd class small parcel from Bicester [ actually a Heller 1/72 model of a US Coastguard C-130, so not that small, which was posted yesterday  :bounce: :bounce: :bounce:

but

the RM48 letter sent last thursday ie 23rd, has still not arrived.  >:(

rang RM, waited for over 15 minutes listening to their  :poop: music, to be told by a quite disinterested call handler that the 48 'is a target' not a guarantee, my letter is not lost, but 'delayed', and if it was urgent it should have been sent special delivery which guarantees next day, and costs an arm an a leg. :veryangry:
it will not be 'lost' till 7th august.

funny that RM 48 parcels from Hattons seem to arrive either next day or the following one, and the parcel noted above, second class, arrived the next day.

so one  :thumbsup: for RM parcels
one  :thumbsdown: for RM 48
and a definite  :thumbsdown: :thumbsdown: for RM customer services

any wonder so many people lose all trust in the post office ?
typed by fur box mechanic - dictated by brain on a chain

Offline Southerngooner

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Re: Unhappy Thread
« Reply #1876 on: July 29, 2020, 11:42:54 AM »
Living here in France we have come to rely on ordering by post, and generally things have been fine. However, we were running out of certain provisions we cannot buy here (decaf teabags, decaf Columbia’s coffee - real essentials!) back in May so got our son to buy some bits and send them out. It was getting close to Father’s Day so my wife suggested he should put that in the parcel too. Finally, I’d bought 5 Society Sealions from Grid078 (hi Stuart!) which Martyn had taken into his care to pass on to me at the (cancelled) Portsmouth show in April, so suggested they came out too. My son took it all in one box to the Post Office and tracked delivery was over £50, but it turns out he’d used too big a box. Off home again he went and repacked, sending them out later that day. However, he forgot to add tracking.......

You can guess what’s happened. No sign of either box. Martyn also sent me an Ultima LMS roof a week later, and guess what, no sign either. Friends here are still waiting on a tent from the UK ordered over four weeks ago, and another friends birthday card to her son (who lives in France so it was an internal mail) has yet to arrive, six weeks after his birthday.

I don’t know if it just France, but this is unusual. Ironically, other things like the Shapeways J50 I’m currently building came much quicker than predicted, plus all the bits from N Brass got here in a week.

Bloomin’ frustrating and bizarre......

Dave

Offline Snowwolflair

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Re: Unhappy Thread
« Reply #1877 on: July 29, 2020, 12:07:06 PM »
If it is a postage contract seller then they will book and pay for the parcel online.  This does not mean it has been posted only that it has been paid for.

So Paid Thursday, not ready for collection on Friday and they don't collect Saturday or Sunday.  If you are lucky it was collected end of day Monday.

You might get it today or tomorrow if they have not lost it. :worried:

Online class37025

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Re: Unhappy Thread
« Reply #1878 on: July 29, 2020, 01:13:12 PM »
I was basing the despatch on this received thursday

"Order Marked as Despatched – Sent By Courier Service: RM 48

but you might be right with your scenario.

posted two 2nd class parcels last thursday to two forum members, one arrived saturday, the other is still with Pat, apparently, still showing as received at the post office but nothing else.

couriers not doing much better, ordered a backpack for my oldest grandson for when he goes to his new school, marked as despatched sunday, and Yodel show as collected by third party and in transit to Yodel on the 26th at 15:00, but since then nothing.

yet youngest grandson's birthday pressie from Smythes, deliverd by Yodel, arrived two days later,
and a parcel of paints from Hattons arrived the next day via DPD.

it just seems so hit and miss at the moment.
typed by fur box mechanic - dictated by brain on a chain

Online class37025

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Re: Unhappy Thread
« Reply #1879 on: July 30, 2020, 01:59:33 PM »
still no sign of the RM48,

but they did kindly deliver today a credit card bill dated two days ago  >:( :'(
typed by fur box mechanic - dictated by brain on a chain

Online dannyboy

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Re: Unhappy Thread
« Reply #1880 on: July 30, 2020, 02:05:25 PM »
In the Postal Stakes race, 'Bill' will always beat 'Letter' and 'Parcel'.  ;)
David.
I used to be indecisive - now I'm not - I don't think.
If a friend seems distant, catch up with him.

Online class37025

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Re: Unhappy Thread
« Reply #1881 on: July 31, 2020, 04:30:24 PM »
still no sign of the RM48 today, or the parcel being delivered to the forum member, so once again [I'm a glutton for punishment] got onto RM

 after 35mins got a response, explained I wanted to check on two items, gave details of the RM48.....

'due to be delivered on monday'
'is that next monday or last monday ?'
'next monday'.
'where is it now ?'
'don't know, it's not tracked through the system'
'so when was it scanned into the system?'
'midnight last thurday'
'so if you don't know where it is, how can you say it will be delivered next monday?'
'err'

then tried for the parcel to the forum member...
'shows as posted last thursday'
'yes that's right, but not showing as delivered yet'
'we have up to 6 pm this evening before it is classed as missing'
'is missing the same as lost?'
'err, no'
'so when can I claim compensation for the 'missing' parcel and send a replacement one for you to lose'
'you can claim on line after 6 pm tonight'
'what cover do I have?'
'I'll check'

'it's £20 or the value of the contents, whichever is less'
'contents were £60, plus your charge of £4.10 to lose it'
'sorry, you'll need to speak to claims'

 :'( :'( :'( :'(
postie did however deliver a pile of leaflets and catalogs today, either unaddressed or to 'the occupier',
just a pity they can't deliver what people have paid for  :censored:
typed by fur box mechanic - dictated by brain on a chain

Offline Snowwolflair

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Re: Unhappy Thread
« Reply #1882 on: July 31, 2020, 04:37:24 PM »
Quote
postie did however deliver a pile of leaflets and catalogues today

I did read somewhere there is a petition running to make all advertising through letterboxes should be made of soft absorbent material suitable to be used as cat litter or toilet paper.

Offline Malc

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Re: Unhappy Thread
« Reply #1883 on: July 31, 2020, 04:45:02 PM »
Quote
postie did however deliver a pile of leaflets and catalogues today

I did read somewhere there is a petition running to make all advertising through letterboxes should be made of soft absorbent material suitable to be used as cat litter or toilet paper.
A friend of mine saves all the unwanted junk mail and waits until he gets some prepaid envelopes. He stuffs the junk mail inside and posts them.
The years have been good to me, it was the weekends that did the damage.

Online class37025

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Re: Unhappy Thread
« Reply #1884 on: July 31, 2020, 05:47:43 PM »
Quote
postie did however deliver a pile of leaflets and catalogues today

I did read somewhere there is a petition running to make all advertising through letterboxes should be made of soft absorbent material suitable to be used as cat litter or toilet paper.

@newportnobby would vote for that  :smiley-laughing:
typed by fur box mechanic - dictated by brain on a chain

Offline Newportnobby

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Re: Unhappy Thread
« Reply #1885 on: July 31, 2020, 09:42:08 PM »
Quote
postie did however deliver a pile of leaflets and catalogues today

I did read somewhere there is a petition running to make all advertising through letterboxes should be made of soft absorbent material suitable to be used as cat litter or toilet paper.

@newportnobby would vote for that  :smiley-laughing:

Amen, brother. :thumbsup:


A friend of mine saves all the unwanted junk mail and waits until he gets some prepaid envelopes. He stuffs the junk mail inside and posts them.

I'm collecting unsolicited mail from Virgin and will be posting it all back to Beardie Man with no postage paid

Online class37025

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Re: Unhappy Thread
« Reply #1886 on: August 03, 2020, 11:36:39 AM »
should be in the finally happy thread ..

RM48 finally arrived this morning  :bounce:

scanned into their system 23rd  July, delivered 3rd August  :veryangry:

why on earth do they call it '48' ?
typed by fur box mechanic - dictated by brain on a chain

Online tutenkhamunsleeping

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Re: Unhappy Thread
« Reply #1887 on: August 03, 2020, 11:40:08 AM »
scanned into their system 23rd  July, delivered 3rd August  :veryangry:
why on earth do they call it '48' ?

The parcel has normally been to 48 different depots en-route :D

Online dannyboy

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Re: Unhappy Thread
« Reply #1888 on: August 03, 2020, 11:49:46 AM »

scanned into their system 23rd  July, delivered 3rd August  :veryangry:

why on earth do they call it '48' ?

It is actually a 48 day service and you have got it early?
David.
I used to be indecisive - now I'm not - I don't think.
If a friend seems distant, catch up with him.

 

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