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Author Topic: Acer Aspire E1 531 laptop charging problems - Help Needed  (Read 844 times)

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Offline REGP

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Acer Aspire E1 531 laptop charging problems - Help Needed
« on: July 21, 2019, 12:55:15 PM »
Iím having serious problems getting my laptop to work.

I hadnít used my laptop for about a week and had been using it for about half an hour when it indicated a low battery state. I immediately plugged in the charger and made sure all was switched on.

After a few minutes the screen went blank and the blue light on the start button went out.

Pressing the start button only results in the blue light blinking 5 times and then nothing.

My wife has an identical laptop so ( with permission ) I borrowed her Acer charger in case mine wasnít working but it made no difference.

I then borrowed the battery from her laptop and great my laptop sprung into life and I quickly did a back up.  But her battery wasnít charging either dropping from 28% down to 21%.

So I removed her battery and put it back in her laptop, plugged in the charger ( to her laptop ) but the power level continued to drop down from 21% to 15% before I turned it off.

Now we have two laptops we canít use.  I know I can buy a new battery but thatís no use if  I canít charge it.

Can anyone offer me some practical advice on this problem, bearing in mind
Iím no techie and wouldnít dare look inside the laptops but is there anything I can do?

Perhaps I shouldíve done something in addition to making sure the laptop was off when I removed or replaced batteries?

Any practical advice would be much appreciated.

Ray


 

Offline cjdodd

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Re: Acer Aspire E1 531 laptop charging problems - Help Needed
« Reply #1 on: July 21, 2019, 01:40:03 PM »
Take out the battery and the charger. Hold down the power button for 15seconds. There is a capacitor on the motherboard that holds a change and stop the battery from charging. Holding down the power button drains it.

If that does not work then its probably something with the charging circuit on the laptop.

Offline REGP

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Re: Acer Aspire E1 531 laptop charging problems - Help Needed
« Reply #2 on: July 21, 2019, 02:50:39 PM »
Thanks @cjdodd

Unfortunately that didnít work on either laptop.

I donít suppose you have any other suggestion that might help?

Ray


Offline cjdodd

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Re: Acer Aspire E1 531 laptop charging problems - Help Needed
« Reply #3 on: July 21, 2019, 02:54:37 PM »
Sounds like the perfect time to treat yourself to a new laptop

Offline REGP

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Re: Acer Aspire E1 531 laptop charging problems - Help Needed
« Reply #4 on: July 21, 2019, 03:25:38 PM »
Nice idea but not likely at moment.

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Re: Acer Aspire E1 531 laptop charging problems - Help Needed
« Reply #5 on: July 21, 2019, 03:35:26 PM »
Seems very odd that both laptops now have problems after you say you swapped the batteries over and then back again.  So you're saying neither charger will charge either of the laptops?

Are you sure the mains socket is working  :D ??
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Offline REGP

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Re: Acer Aspire E1 531 laptop charging problems - Help Needed
« Reply #6 on: July 21, 2019, 03:49:20 PM »
Yep thatís about it @ntpntpntp
Just tried wifeís laptop and charger in different socket after holding down button for 30 seconds still didnít start charging.

Once battery and charger reconnected and power button pressed blue light still blinks 5 times and nothing happens
« Last Edit: July 21, 2019, 03:53:59 PM by REGP »

Online njee20

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Re: Acer Aspire E1 531 laptop charging problems - Help Needed
« Reply #7 on: July 21, 2019, 03:53:59 PM »
So will the laptop run, or not? If itís plugged into the mains the battery is superfluous. Indeed common advice for a deeply discharged battery is to turn on the laptop without the battery fitted, and fit it once the laptop has booted. If it does come on, but just wonít charge Iíd suggest that. If It wonít turn on, even on AC then the battery is not the issue.

Have you got a light on the charger somewhere? There usually is, to indicate thatís getting power.

Offline REGP

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Re: Acer Aspire E1 531 laptop charging problems - Help Needed
« Reply #8 on: July 21, 2019, 04:02:08 PM »
@njee20
Removed battery from wifeís laptop, plugged charger in pressed power button and no blue light and no life on screen.

Changed charger and socket repeated exercise still no blue light or screen.

Neither charger is fitted with light
« Last Edit: July 21, 2019, 04:07:08 PM by REGP, Reason: Typo »

Online njee20

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Re: Acer Aspire E1 531 laptop charging problems - Help Needed
« Reply #9 on: July 21, 2019, 04:29:36 PM »
That points to the chargers being faulty, which is weird, possibly some strange voltage spike in yours fried it, and then you repeated with your wifeís.

Have you got a multimeter to check the output? Red probe down the charger, black on the outside.

Offline jpendle

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Re: Acer Aspire E1 531 laptop charging problems - Help Needed
« Reply #10 on: July 21, 2019, 05:14:28 PM »
That points to the chargers being faulty, which is weird, possibly some strange voltage spike in yours fried it, and then you repeated with your wifeís.

Have you got a multimeter to check the output? Red probe down the charger, black on the outside.

And put it in DC Volts mode.

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Offline REGP

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Re: Acer Aspire E1 531 laptop charging problems - Help Needed
« Reply #11 on: July 21, 2019, 05:31:18 PM »
Tried a multi metre on the chargers did not get a reading but couldnít get Red prob very far into the plug.

Had plugged charger into one of the lap tops  and left charging (in theory at least) for an hour but again nothing improved so @jpendle Iíll start exploring your suggestion.

Offline Railwaygun

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Re: Acer Aspire E1 531 laptop charging problems - Help Needed
« Reply #13 on: July 21, 2019, 06:25:00 PM »
As @Njee20 says, take the battery out and try just using the charger. The laptop should work.
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Re: Acer Aspire E1 531 laptop charging problems - Help Needed
« Reply #14 on: July 21, 2019, 07:43:26 PM »
Most unlikely given the sequence of events, and a (very) long shot I know, but just in case.... have you checked the fuses in the charger plugs? Or swopped the charger leads over with the bricks. Might be a broken wire.

Izzy

 

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