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Author Topic: SHAPEWAYS PRICE HIKE ON THE 30TH  (Read 4204 times)

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Offline Snowwolflair

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Re: SHAPEWAYS PRICE HIKE ON THE 30TH
« Reply #75 on: February 01, 2019, 12:04:58 AM »
Can you let me have a Shapeways link for the chassis.

Thanks

Its not a shapeways chassis its a dapol 21t £4 from hattons

Sorry trying to read this on an iPhone, thanks

Online emjaybee

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Re: SHAPEWAYS PRICE HIKE ON THE 30TH
« Reply #76 on: February 01, 2019, 12:35:46 AM »
Wowsers!

That's some next level stuff there bloke.

Mightily impressive. Out of curiosity, what do you reckon the cost of that print is, excluding the cost of the printer obviously?

 :D

Six quid to you..

That's not bad at all really. Granted it's not my kinda wagon (don't recall the LMS using them), but that's not half bad. I can see you wearing the thing out in about six months.

 ;D
Sometimes you bite the dog...

...sometimes the dog bites you!

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I can explain it to you...

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Offline Newportnobby

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Re: SHAPEWAYS PRICE HIKE ON THE 30TH
« Reply #77 on: February 01, 2019, 10:19:02 AM »
With all the shenanigans going on can some in the cognoscenti inform this dunce whether the price I paid for my diesel brake tender body last week beat the increase or had the price already been increased before I ordered it? :dunce:
 :thankyousign:

Offline woodbury22uk

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Re: SHAPEWAYS PRICE HIKE ON THE 30TH
« Reply #78 on: February 01, 2019, 11:35:53 AM »
Price increase applies from Monday 4 February 2019 so you got yours at the grandfathered price if it was online before the price increase was announced back in October 2018. I think you got a good price by comparison with whatever comes next.
Mike

Over-user of brackets and quotation marks.

Wondering how many pedants can dance of the head of a pin.


Membre AFAN 0196

Offline Newportnobby

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Re: SHAPEWAYS PRICE HIKE ON THE 30TH
« Reply #79 on: February 01, 2019, 12:20:50 PM »
I haven't got a scooby doo what a 'grandfathered price' is, and placed the order on 29th January 2019 at £8.83 + £5.53 shipping and £2.88 duty.

Online njee20

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Re: SHAPEWAYS PRICE HIKE ON THE 30TH
« Reply #80 on: February 01, 2019, 12:47:08 PM »
Grandfather rights - when something changes, but anything pre-existing before the change aren't carried over. People who had a driving licence before a certain time could drive lorries on their existing licence, the change wasn't retroactive.

In this context - grandfathered pricing means those items that were put onto Shapeways before October 2018 are immune from the price rises that were due to take effect next week while they work out what the correct pricing should be. There's a separate question about those items which were uploaded onto Shapeways after October 2018, which were subjected to the new pricing immediately, and are therefore (by Shapeways own admission) now priced wrongly.

Your diesel brake tender sounds like it's probably an older model, as that pricing sounds about right, by all accounts the 'new' pricing is far higher.

Offline Snowwolflair

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Re: SHAPEWAYS PRICE HIKE ON THE 30TH
« Reply #81 on: February 01, 2019, 12:54:29 PM »
Shapeways are either not talking to me now or they have realised and finally grasped the problem and have gone silent until they have an answer.

My last message to them sums up the problem.

The algorithm fault is in the way it calculates the z-axis and I therefore assume material volume.

Can I encourage anyone else inclined to do so to ask them the same question.

Quote
This does not make sense.

If itís a z-axis fault why does it affect old designs and not new ones.   Pricing for both old and new start with the same dimensioning data and are being priced by the same algorithm.

Does the algorithm have a date element in its calculation otherwise the algorithm is ignorant to the origin date of the model and will calculate a price based on the same data sets and algorithm.

You have acknowledged the algorithm has a fault (z-axis fault) and it will have had a z-axis problem when itís been calculating new designs since it was implemented.

If you cannot grasp this pass me on to someone who can grasp this concept.  You have a problem with pricing.

I'm an engineer with a manufacturing background, I suspect you are not and therefore cannot grasp the problem.

Online njee20

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Re: SHAPEWAYS PRICE HIKE ON THE 30TH
« Reply #82 on: February 01, 2019, 12:57:50 PM »
You charmer, you!

Offline Snowwolflair

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Re: SHAPEWAYS PRICE HIKE ON THE 30TH
« Reply #83 on: February 01, 2019, 01:01:06 PM »
You charmer, you!

If I had written what i was actually thinking I would have called him a F*** idiot.  :D

Typical brain dead customer services, employed to deflect everything.

Offline Snowwolflair

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Re: SHAPEWAYS PRICE HIKE ON THE 30TH
« Reply #84 on: February 01, 2019, 06:13:53 PM »
I have had a serious reply from Shapeways explaining their problem.

They are having trouble getting compatibility with their Floggle-Toggle-Box.   :goggleeyes:

I refer you to my previous post...................................... :D

Offline Buzzard

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Re: SHAPEWAYS PRICE HIKE ON THE 30TH
« Reply #85 on: February 05, 2019, 09:44:07 AM »
Since we're now past the price increase date I've looked at a few items and without exception they've all gone down a little bit, which I guess is due to exchange rate fluctuations.

So no general increase yet.

Offline Snowwolflair

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Re: SHAPEWAYS PRICE HIKE ON THE 30TH
« Reply #86 on: February 05, 2019, 09:47:58 AM »
This was posted on the shapeways internal forum last night

Quote
Hi everyone, we have just finished concluded testing of the new code on our servers and are currently ready to begin deploying. Because it's end of the work day here and we don't want to risk any bugs overnight, we are going to flip the switch that will actually turn on the prices tomorrow morning at 9:30am EST. Thanks for your patience.

Offline Snowwolflair

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Re: SHAPEWAYS PRICE HIKE ON THE 30TH
« Reply #87 on: February 05, 2019, 06:20:41 PM »
I finally got an answer from Shapeways.  Not ideal but at least they are acknowledging they have been s*****g us over with some of the new pricing but wont refund.

Quote
No. This is not an error in the sense you are inquiring about. This is us tweaking our formula to improve it moving forwards.

Shapeways reserves the right to adjust it's formula and will always look to best serve the needs of our customers, our partners and our business by adjusting them from time to time. When that happens it will only impact future sales, not past sales

Offline Doc Pye

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Re: SHAPEWAYS PRICE HIKE ON THE 30TH
« Reply #88 on: February 05, 2019, 06:30:19 PM »
In other words, they can do whatever they like with things and don't give a crap about correcting any errors...in fact, they don't make errors....sounds familiar...   :hmmm:

Offline Snowwolflair

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Re: SHAPEWAYS PRICE HIKE ON THE 30TH
« Reply #89 on: February 05, 2019, 06:33:33 PM »
In other words, they can do whatever they like with things and don't give a crap about correcting any errors...in fact, they don't make errors....sounds familiar...   :hmmm:

It's taken a week to get them to acknowledge the problem.  Lets see what the algorithm change brings in new prices.

 

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