Quote from: Bazza on May 30, 2026, 04:50:46 PMHas anyone provided feedback to Rails about the huge amount of emails that include very little N gauge news and information about the primary interest of the potential customer? Perhaps they could structure the marketing output to include only specific news about particular scales/gauges chosen to prevent people being overwhelmed with information about scales and gauges that are of no interest.

Just did! It's a good idea.

Quote from: scottmitchell74 on May 30, 2026, 06:20:53 PM

Quote from: Bazza on May 30, 2026, 04:50:46 PMHas anyone provided feedback to Rails about the huge amount of emails that include very little N gauge news and information about the primary interest of the potential customer? Perhaps they could structure the marketing output to include only specific news about particular scales/gauges chosen to prevent people being overwhelmed with information about scales and gauges that are of no interest.

Just did! It's a good idea.

Hello Sott,


At the moment there isn't a way to do this (N Gauge Only Emails) but I have passed your comment on to our team for them to take a look into for you.


Kind regards

Georgia

Got the father's day discount code as you all probably got. Put a few things into the cart and typed in the code. None of my items qualified for the discount. Went back to the email and after reading the EVERYTHING, I missed the selected items part. What a trap!

I then deleted everything in the cart. Expecting a BS email about stuff I left there..

Quote from: kusojiji on June 13, 2026, 12:55:54 PMGot the father's day discount code as you all probably got. Put a few things into the cart and typed in the code. None of my items qualified for the discount. Went back to the email and after reading the EVERYTHING, I missed the selected items part. What a trap!

I then deleted everything in the cart. Expecting a BS email about stuff I left there..

Yep. Very lame.

So a bit of background.

In July 2024 I got a new car which came with summer tyres, I budgeted for a set of all weather tyres for the colder months and all was well. My plan was to swap the tyres out twice a year and get my money's worth on the summer tyres.

Last Thursday I went to get the all weather tyres swapped out for my summer tyres and when the car was ready I was told that instead of having 4 all weather tyres I had been driving around with 3 all weathers and one summer tyre potentially for the past 9 months.

The tyres are ~ $500 not to mention the risks around driving with mismatched tyres.

      

Over the past 2 years I've had to replace 2 of the all weather tyres due to puncture damage so some detective work was in order.

I needed to find out which eejit had decided that would be fine to put a summer tyre on my car when it's not summer and all the other tyres are all weathers   

Now check out the happy thread 

John P

I join Hornby Collectors Club as they have a 50% sale on a loco that I love. The club is free of cost, so why not. I put the loco in the basket, go to check out and boom! Get smacked by the earth shattering, eye watering, jaw dropping, and I can't think of anything else, £75 international shipping charge!

I send an email to Hornby and they say they can't change it.

I don't understand why so high since they gotta box it up the same as domestic (armor plated box for RM), just have 10 minutes of paperwork. Rails and Kernow only charge me ~£14 to ship to me.

So waste of time, totally crushed, have to cry myself to sleep tonight, or drink another shot of the good stuff... haha

Why can't the motor trade tell you exactly how much something will cost rather than drop "plus VAT" in at the last minute?

Quote from: thebrighton on Today at 02:31:42 PMWhy can't the motor trade tell you exactly how much something will cost rather than drop "plus VAT" in at the last minute?

Because there's nobody left in trading standards to enforce the regulations any more 

Besides its "plus vat, plus what we find on the day honest, plus what we think we can get away with as you won't then taking it somewhere else, plus vat on all those plus card payment fee that isn't allowed"

One reason all the dealers hate EVs so much is that they don't go wrong enough and it's killing their real money maker

Quote from: thebrighton on Today at 02:31:42 PMWhy can't the motor trade tell you exactly how much something will cost rather than drop "plus VAT" in at the last minute?

Over there, too?