The angry thread

[Roy L S]

I suspect there is no human intervention so surveys are unlikely to feature, the e-mails are more likely a completely random mail drop sent to all subscribers and rather like the supermarket aisles they are looking for people to buy that "bargain" that they don't need and would never proactively look for.

I get the Rails e-mails but delete most without even opening them, most of the time the "bargains" are the same slow selling models as previously promoted, I guess I should really unsubscribe   

[Newportnobby]

As long as it's not a 'desperation' issue
I'll give 'em 'Scratch and win'. I scratched me arse and won nowt

[joe cassidy]

Try scratching somewhere else next time Mick

[thebrighton]

Since my post earlier I've had a further 2 marketing emails from Rails. That's now 16 since Saturday and 3 today! The unsubscribe button has been pressed.

[PaulCheffus]

Hi

Got back from a holiday away to find a lovely scratch down the wing of my car that had been left at home. £156 to sort it out.

Cheers

Paul

[Newportnobby]

If parked on the street it could have been anything. If parked on the drive my suspicion would fall on the posties mailbag

[PaulCheffus]

If parked on the street it could have been anything. If parked on the drive my suspicion would fall on the posties mailbag

Hi

On the drive and I'm pretty sure it was the window cleaners ladder but I can't prove it.

Cheers

Paul

[Bealman]

Sounds like that old movie "Confessions of a window cleaner" 

[Newportnobby]

Maybe, but which Timothy Lea was it?

[port perran]

Any N gauge news from Rails is usually found on the forum so I'll only resubscribe maybe before this year's Advent calendar kicks in

I don't easily get annoyed but like others Rails of Sheffield have become way too persistent with their marketing so I've unsubscribed from their emails.

Marketing is a tricky business to get right but RoS have very much got it wrong.
The emails, and website for that matter, are a mess and overloaded with offers and gimmicks which do nothing for me.

Sorry Rails but enough is enough.

[scottmitchell74]

Any N gauge news from Rails is usually found on the forum so I'll only resubscribe maybe before this year's Advent calendar kicks in

I don't easily get annoyed but like others Rails of Sheffield have become way too persistent with their marketing so I've unsubscribed from their emails.

Marketing is a tricky business to get right but RoS have very much got it wrong.
The emails, and website for that matter, are a mess and overloaded with offers and gimmicks which do nothing for me.

Sorry Rails but enough is enough.

Maybe I'm a spoiled American, but getting super-excited emails about "5% off!!!!!" Is almost offensive. 

You call that a sale? 

[Bazza]

Has anyone provided feedback to Rails about the huge amount of emails that include very little N gauge news and information about the primary interest of the potential customer? Perhaps they could structure the marketing output to include only specific news about particular scales/gauges chosen to prevent people being overwhelmed with information about scales and gauges that are of no interest.

[Newportnobby]

Has anyone provided feedback to Rails about the huge amount of emails that include very little N gauge news and information about the primary interest of the potential customer? Perhaps they could structure the marketing output to include only specific news about particular scales/gauges chosen to prevent people being overwhelmed with information about scales and gauges that are of no interest.

See reply#8653, Bazza

[Bazza]

Has anyone provided feedback to Rails about the huge amount of emails that include very little N gauge news and information about the primary interest of the potential customer? Perhaps they could structure the marketing output to include only specific news about particular scales/gauges chosen to prevent people being overwhelmed with information about scales and gauges that are of no interest.

See reply#8653, Bazza

That post doesn't indicate that the suggestion I posed was actually made or what their reaction to the email was. It'd be nice to put some pressure on them about wanting only specific information about N gauge/scale.

[thebrighton]

Has anyone provided feedback to Rails about the huge amount of emails that include very little N gauge news and information about the primary interest of the potential customer? Perhaps they could structure the marketing output to include only specific news about particular scales/gauges chosen to prevent people being overwhelmed with information about scales and gauges that are of no interest.

See reply#8653, Bazza

That post doesn't indicate that the suggestion I posed was actually made or what their reaction to the email was. It'd be nice to put some pressure on them about wanting only specific information about N gauge/scale.

Would have been a bit pointless me emailing them and not asking them to make them scale specific as that what we've been talking about
As it is they haven't replied but I don't expect them to. However, if enough people email them saying the same thing something might happen.