Quote from: Tank on June 26, 2023, 04:09:00 PM
Once reinstalled I'll work you you both to see if it still happens

Will your typing be upgraded at the same time?

I'll do that when I look at the pay rises. 

Just a note, most of the wrongly identified emails I get are coming from Notifications, not a user. So we will just wait and see.

On the face of it just looks like anything after a hyphen is ignored by the system.

Easy enough to test if the admins create an account with a user name and a -something on the end and then run the same test as with Malc (but with the new user name)

So if it was me @Fardap and another account called @Fardap-test was set up then theoretically tagging me would also go to the 'new' user as well...

@fardap already tested and confirmed, see the previous page

Does Malc-c (I tagged him originally, but that seems pointless  ) ever get notifications of being tagged?

Because yes, it sounds like it's ignoring hyphens and it just so happens we have two Malcs who are quite active. I guess this is still remedied by Malc-c changing his username, but it's not great.

Quote from: njee20 on June 26, 2023, 08:39:10 PM
Does Malc-c (I tagged him originally, but that seems pointless  ) ever get notifications of being tagged?

Yes he does, as he showed on the previous page

Quote from: malc-c on June 26, 2023, 03:41:34 PM

Quote from: ntpntpntp on June 26, 2023, 03:22:46 PM
Simple to test?   If I tag @malc-c    here let's see who gets the notification?

Code Select Expand

Hello,

You were tagged in Re: Getting tagged, incorrectly by ntpntpntp
Post:

Simple to test?   If I tag @malc-c    here let's see who gets the notification?



I also received the e-mail notification

Quote from: ntpntpntp on June 26, 2023, 07:30:01 PM
@fardap already tested and confirmed, see the previous page

To be fair that tested and confirmed what was being said that Malc was getting notifications of tags for Malc-C

What I was suggesting was to confirm if it was the ignoring everything after a hyphen in general or if it didn't do it then it is only an issue with these two accounts

S

I'm not sure if the whole notification system needs an overhaul.   I get notifications if a reply has been made to a thread I've contributed to, however although it says the text of the reply is shown below it's always blank and simply has the word "Message" between two brackets

Quote
A reply has been posted to a topic you are watching by Malc.

View the reply at: https://www.ngaugeforum.co.uk/SMFN/index.php?topic=59567.new;topicseen#new

The text of the reply is shown below: {MESSAGE}

Unsubscribe to this topic by using this link: https://www.ngaugeforum.co.uk/SMFN/index.php?action=notify;topic=59567.0

More replies may be posted, but you won't receive any more notifications until you read the topic.

Regards,
The N Gauge Forum Team.

If this turns out to be a user error as Malc appears ahead of me in the list of members, then changing my UserName to "Malcolm" for example may not help.  If it is a software issue where the system is ignoring symbols including hyphens then using an underscore rather than hypen in my username may still cause the same issue.  However I would have thought that the admins would have been made aware of this sooner unless I'm the only member using a hyphen ?

It isn't that you're the only member using a hyphen, but it is conceivable (probably likely) that you're the only active member with a hyphen in his name, where another member has the exact same name without the hyphen and what follows.

If it is changed to my full name as suggested above, it may put a plaster of the issue of the software ignoring hyphens and prevent notifications being sent to Malc it still wouldn't prevent miss-selection as it might place me directly below Malc in the drop down list of options.   However as I have already stated I've used the same username elsewhere and would only agree to it being changed here if that was the only option.  I was under the impression that the admin team was going to investigate the software to see if it is a bug and if so is there an easy patch first. Going by the copyright below, the portal software is old and clunky, and it could be a case where there as so many plasters it now needs major surgery !