Just got an email to say Hatton's can't fulfill my Farish pre order
Looks like the dummy spit between the two has gotten serious

They appear to have removed all Bachmann/Farish forthcoming products from their website too.

Edit: and are no longer listed as a stockist on Bachmann's website, which I recall they still had been.

Wow. Amazing how it comes to this. Then again it might be the end of the dominant Farish and their stupidly high prices
My other outlets will do their own locos etc.  just look at how good revolution have been. Now we have NGS and sonic with locos

just went on Hattons chat and sent this question

just checked and I note you are now only listing Graham Farish items that are either in stock or pre owned, no pre orders. are you no longer a GF agent ?

this has been 'viewed' but so far no response.

about 15 minutes later this was received

Hello Alan,

Thank you for your email.

We are no longer accepting pre-orders for Graham Farish items. Where possible we will try to get stock of their items but we cannot guarantee it I'm afraid.

I hope this helps and if you have any further questions then please do not hesitate to contact us.

looks like you will need to look elsewhere for new items in future.

Given the somewhat precarious position they've been in for nearly a year it would have been a weird choice to place pre-orders with them anyway, but yes, this appears to cement the fact that they may cease to be a dealer permanently.

Interesting.

just checked my e-mails and found this from Hattons

Good Morning Alam

Thank you for your email.

You can find Bachmann stockists on their website :

https://www.bachmann.co.uk/stockists/

I cannot guarantee that each stockist will have all Bachmann/Farish items but it may worth checking on that webpage.

I do apologise for this and any inconvenience this may have caused.

If we can be of any assistance please contact us.

says something when they are directing you to other retailers, certainly does not create much hope of a resolution of their problems with Bachmann 

That's a shame but I guess no big surprise as the situation has been ongoing for quite a while.

Disappointed for those with a long pre-order list. I'm pretty much overstocked with locos and rolling stock so their withdrawal from selling Bachmann kit doesn't affect me too much.

On the bright side, there are plenty of other very good stockists around and a number that are happy to ship overseas. Hope they can take up the slack and provide a decent web based service for distant customers.

Dave G

 

Quote from: stuartgoble on August 07, 2019, 09:49:58 AM
I also had a similar email this morning and looking at my wishlist on the Hattons website, every one of the Farish items has been cancelled off.  Does this mean Hattons are no longer a reseller, what happened if anyone knows??

Stu...

To avoid going over old ground, this RMWeb thread has several pages of unsubstantiated speculation, but at contains the general jist of what is going on.

https://www.rmweb.co.uk/community/index.php?/topic/145752-hattons-bachmann-new-stock-cancelled-pre-orders-07-aug/page/2/&tab=comments#comment-3634481

Model Railways Direct or Rails of Sheffield for my Farish stuff in the future.

About time that Hattons made up their mind what they want to be - "Retailer" or "Manufacturer"...

It seems they are finally being honest with customers and admitting they won't be getting stock from Bachmann.

(And before anyone asks, why should Bachmann supply stock to a rival Manufacturer who is now wholesaling products to other retailers - you wouldn't expect Bachmann items to be available from Dapol or Hornby would you??)

I'm glad the situation has been clarified. Until I know differently, it affects my feelings about Graham Farish more than Hattons, from whom I'll continue buying - though most of my buying is in the rear-view mirror. I've not bought from Osborn Models, but have them for my backup vendor and I notice they stock Graham Farish. I didn't see them in the Bachman stockists list!

Leon

See Also:

https://www.ngaugeforum.co.uk/SMFN/index.php?topic=46110.0
https://www.ngaugeforum.co.uk/SMFN/index.php?topic=44193.0

Quote from: PLD on August 07, 2019, 07:42:54 PM
About time that Hattons made up their mind what they want to be - "Retailer" or "Manufacturer"...

Is there some unwritten law we are unaware of where it's enshrined you can't be both?

They get bagged for being a box shifter

They get bagged for being a manufacturer.

Haters always gonna hate.

Quote from: Leon on August 07, 2019, 07:49:37 PMI've not bought from Osburn Models, but have them for my backup vendor and I notice they stock Graham Farish. I didn't see them in the Bachman stockists list!

Osborn's, not Osburn.

It appears to be the 66 which is the issue, as lots of shops now wholesale items too; Gaugemaster, Rails, Olivia's etc. The 66 is in direct competition with Bachmann and will undoubtedly cost them sales.

With all the speculation over this issue, I wonder if it's just a case of bash the big boy to keep all the little boys in line.

Bachmann know they will not loose out doing this as they know we, their customers will just go elsewhere for our Bachmann/Farish products, and probably through dealers that get less of a discount than Hattons.

By stopping selling to one of the biggest sellers they are firing a warning shot over the bowes of all their other customers. Behave yourself or else.

If they sell to their other dealers with less of a discount than they did to Hattons they might end up making more profit on all the stock sold through their smaller dealers.

I suspect Bachmann are on to a winner with this.