We have a new modification to the forum where a moderator can contact a member, and a copy of that message and any replies will be able to be read in the 'moderators' part of the forum. This will help us to help you quicker with any problems that you may have - rather than having to wait for that staff member to be online.
You can of course send a moderator a Private Message, and it will remain private as usual. However, if it's a general inquiry, then the moderators can all view the message and work together to resolve your issue faster and with less duplicate messages.
The PM's will come from the 'NGF Staff' account, rather than the individual staff members account.
