Lack of response from Modelmaster...

Started by emjaybee, March 03, 2022, 10:16:41 PM

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

emjaybee

Hi, has anyone had any meaningfull contact with Modelmaster in the last fews weeks?

I ordered nearly £40 of decals, they sent them about three weeks after ordering and appologised for the delay. Problem is they weren't the correct decals, not even close. I sent an emal informing them two weeks ago, and another this evening, but I'm not getting any response.

:(
Brookline build thread:

https://www.ngaugeforum.co.uk/SMFN/index.php?topic=50207.msg652736#msg652736

Sometimes you bite the dog...

...sometimes the dog bites you!

----------------------------------------------------------

I can explain it to you...

...but I can't understand it for you.

jmupton2000

You are one of very many who have been well and truly let down by Modelmaster, there are several current and locked threads over on RMWeb with long lines of dissatisfied, let down and thoroughly peeved MM customers venting their spleens.  I would advise checking your refund claim window from whatever payment method you used and act accordingly.

Please Support Us!
May Goal: £100.00
Due Date: May 31
Total Receipts: £12.34
Below Goal: £87.66
Site Currency: GBP
 12%
May Donations