Has anyone had problems getting in contact with Electra Graphics?

Oldman · May 05, 2016, 12:41:14 PM

Just a general query because I have sent Adam a couple of e-mails and wondered what sort of timescale he deals with them.

jpendle · May 05, 2016, 05:26:52 PM

Give him a call, I have found that e-mail is sometimes hit and miss.

John P

Maurits71 · May 05, 2016, 06:21:02 PM

he is normally pretty quick in replying. remember he works full time, so dont expect an answer within 10 minutes

bridgiesimon · May 05, 2016, 06:30:58 PM

Never had any issues contacting him personally, could be that he is away or something though.

Best wishes
Simon

Oldman · May 05, 2016, 06:32:19 PM

Just wondering because I sent the last email on the 1st May and have not yet received a response back

Snowwolflair · May 05, 2016, 06:43:30 PM

I'm sure I read somewhere he was having spam filter problems, best to give him a call.

Portpatrick · May 05, 2016, 07:03:06 PM

I E mailed him on 11 April ordering a set of Saltire 156. I was going to wait until 4 weeks - as a comment on that appears on the site - before enquiring further. Perhaps I should chase now.

David Asquith · May 05, 2016, 07:10:49 PM

I had an email from him on 19 April about an order by email from me on the 18th. I've just remembered on his website he asks that you include "Electra Order" in the subject line of your email because of a very active spam filter. Something I forgot to do on the 18th and still i got a reply on the 19th.

Dave

Adam1701D · May 05, 2016, 07:34:09 PM

Really sorry if I've not replied to anyone - I'll go through my recent mails and have a look.

Please feel free to give me a poke, prod or throw something in my general direction if I don't come back in a few days. With the day job and the fact I have the attention span of something with a short attention span (and get easily distracted), I do sometimes let things slip.

Oldman · May 05, 2016, 07:44:14 PM

Quote from: captainelectra on May 05, 2016, 07:34:09 PM
Really sorry if I've not replied to anyone - I'll go through my recent mails and have a look.

Please feel free to give me a poke, prod or throw something in my general direction if I don't come back in a few days. With the day job and the fact I have the attention span of something with a short attention span (and get easily distracted), I do sometimes let things slip.

Just sent a poke/prod email, thanks for replying on here Adam

Adam1701D · May 05, 2016, 08:48:50 PM

To quote Granny Weatherwax, "I aten't dead."

Portpatrick · May 05, 2016, 10:15:16 PM

Quote from: captainelectra on May 05, 2016, 08:48:50 PM
To quote Granny Weatherwax, "I aten't dead."

Phew! where would we be without you?