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Author Topic: Hattons!!!  (Read 13367 times)

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Offline Agrippa

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Re: Hattons!!!
« Reply #45 on: April 04, 2015, 01:19:05 PM »
I thought Apagari was a volcano in the far east.... ;D
Nothing is certain but death and taxes -Benjamin Franklin

Offline robert shrives

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Re: Hattons!!!
« Reply #46 on: April 04, 2015, 02:54:33 PM »
Hi to add I have had 15 years or so ordering from Hattons and until a few months ago never had a problem. I too had specified Royal mail only and this is now hit and miss despite several amicable emails and assurances.
I have preorders over 2K in value on grounds of the early buy price but given recent Bachmann hikes and not bring able/ willing to honour does make the process useless. I do like however the notes and emails advising progress and advice on price changes and choice to cancel order.
staff have without exception been very good on the phone and emails promptly and politely answered.
I have now added more preoders to RoS as they often equal prices and postage, however Ian Allen in Brum ar good value and no postage, down  the road.
All in all Hattons still get my vote and hopefully the tie up with Dave Jones will work out for N gauge modellers ! despite the comments about the Ore wagons reported at Ally Pally


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