Quote from: Webbo on Today at 07:52:43 AMFolks

Perhaps we can make trains a bit cooler for the younger generation by altering our tactics..



All seriousness aside, I agree with Nic in that I suspect price is not the major factor explaining why younger folk seem to be less interested in model railways. I have the feeling that a significant factor may be the lack of room available to the young and not quite so young. Even a simple roundy-roundy will require a minimum of 2'6'' x 5' say which is a largish chunk of space to fit in a child's bedroom (even more space required for OO). For younger adults, a similar space will have to be found in a flat or bungalow competing with the kids' and the partner's living space. Octogenarians may have had the kids move out by that stage in life and so may have more space options (and time to build a layout too). Just a thought from me based on my personal experience. My layout Deadwood didn't really get legs until after I got a shed and I retired.

Webbo

So far this year I have built 2 N scale layouts based on really small footprints with the aim of taking them to exhibitions and shows and entertaining younger children. They both feature moving buses and two N gauge tram stations. For a parent it is not so daunting to be presented with a layout based on a sheet of A2 paper 594mm x 420mm which in its simplest form could be less than 50mm thick with minimal bracing etc. The layouts are powered by phone charging banks so no mains electricity and use a Kato Pocket Line Controller which is also hooked up to a Brimal automatic shuttle module powered by a PP3 battery. An A1 sized version is at a show on Monday and hopefully will entertain some young and old visitors.

Folks

Perhaps we can make trains a bit cooler for the younger generation by altering our tactics..

Here is the transformer Astrotrain who transforms into a space shuttle as well as a railway locomotive.



All seriousness aside, I agree with Nic in that I suspect price is not the major factor explaining why younger folk seem to be less interested in model railways. I have the feeling that a significant factor may be the lack of room available to the young and not quite so young. Even a simple roundy-roundy will require a minimum of 2'6'' x 5' say which is a largish chunk of space to fit in a child's bedroom (even more space required for OO). For younger adults, a similar space will have to be found in a flat or bungalow competing with the kids' and the partner's living space. Octogenarians may have had the kids move out by that stage in life and so may have more space options (and time to build a layout too). Just a thought from me based on my personal experience. My layout Deadwood didn't really get legs until after I got a shed and I retired.

Webbo

I must be in a minority, as I have never had a problem with them answering me.
I do use the info@revolutiontrains.com email address direct though, which I believe the website contact form redirects to.

Normally Simon answers within a day.

Maybe @Ben A or @red_death would like to comment.

Quote from: Newportnobby on Yesterday at 08:38:39 PMDerek,
At the bottom of the Revolution home page there is 'Contact Us' with the option to e mail them from there

Thanks Mick never knew it was there
  stay safe regards Derek

I totally agree with this thread, even when they instigate an email to a customer for clarification and you return it you get no follow up, and the sender of the email is an owner of the company.

I'm afraid I have lost patience with Revolution Trains and now no longer place early bird orders, nor any orders directly with them.

I find it is far easier from a customer service perspective to buy from a dealer, usually at the standard industry discount for new models and increasingly found in the bargain bin over time.

Derek,
At the bottom of the Revolution home page there is 'Contact Us' with the option to e mail them from there

Quote from: Newportnobby on Yesterday at 10:13:51 AMSmashing models
Excellent pricing structure (I must have saved a King's ransom in early bird prices over the years)

BUT

I (and I'm sure I'm not alone) am getting seriously ticked off (being polite for the forum) at the lack of response coming out of the Revolution website contact page. I really can't see the point of having such a page if no one looks at it and responds. Maybe it should carry a warning "Abandon Hope all ye who enter here"

I'm positive the staff at Revolution would soon be up in arms if they were treated as badly. I'd put their communications on a par with Osborn's Models (believe me – that's no compliment)

Please – you're letting yourselves down as regards service. Please sort it

 
  Mick, I agree, the models are superb & they don't come much worse than Osborn's models but where is this contact page ?
  stay safe regards Derek

Quote from: RailGooner on Yesterday at 04:57:00 PMHave you tried a PM?

Not the point. How do non forum members fare?

Have you tried a PM?

Smashing models
Excellent pricing structure (I must have saved a King's ransom in early bird prices over the years)

BUT

I (and I'm sure I'm not alone) am getting seriously ticked off (being polite for the forum) at the lack of response coming out of the Revolution website contact page. I really can't see the point of having such a page if no one looks at it and responds. Maybe it should carry a warning "Abandon Hope all ye who enter here"

I'm positive the staff at Revolution would soon be up in arms if they were treated as badly. I'd put their communications on a par with Osborn's Models (believe me – that's no compliment)

Please – you're letting yourselves down as regards service. Please sort it