Quote from: port perran on Today at 04:19:48 PM

Quote from: Newportnobby on May 27, 2026, 10:42:21 PMAny N gauge news from Rails is usually found on the forum so I'll only resubscribe maybe before this year's Advent calendar kicks in

I don't easily get annoyed but like others Rails of Sheffield have become way too persistent with their marketing so I've unsubscribed from their emails.

Marketing is a tricky business to get right but RoS have very much got it wrong.
The emails, and website for that matter, are a mess and overloaded with offers and gimmicks which do nothing for me.

Sorry Rails but enough is enough.

Maybe I'm a spoiled American, but getting super-excited emails about "5% off!!!!!" Is almost offensive. 

You call that a sale? 

Quote from: Newportnobby on May 27, 2026, 10:42:21 PMAny N gauge news from Rails is usually found on the forum so I'll only resubscribe maybe before this year's Advent calendar kicks in

I don't easily get annoyed but like others Rails of Sheffield have become way too persistent with their marketing so I've unsubscribed from their emails.

Marketing is a tricky business to get right but RoS have very much got it wrong.
The emails, and website for that matter, are a mess and overloaded with offers and gimmicks which do nothing for me.

Sorry Rails but enough is enough.

I checked out the more popular tracks of 'The Durutti Column' and, while there was some interesting guitar work, I found them somewhat boring.

Maybe, but which Timothy Lea was it?

Sounds like that old movie "Confessions of a window cleaner" 

Mike - Ben replied to my PM within 24hrs.  All I  know is that if I went on holiday from work without setting my 'Out of Office assistant' I'd have been punished with loss of bonus. Anyway, you know there is a system hole. Whether you fix that is entirely your (Revolution's) choice.
You'll hear no more from me on the subject

Quote from: Newportnobby on Yesterday at 04:52:46 PMIf parked on the street it could have been anything. If parked on the drive my suspicion would fall on the posties mailbag

Hi

On the drive and I'm pretty sure it was the window cleaners ladder but I can't prove it.

Cheers

Paul

Mick

No one is saying that you should have known about holidays (and I admitted that anyone using the contact form wouldn't have gotten the auto reply explaining the situation).

You sending a PM has made no difference to my ability to reply - lack of decent mobile signal and being on holiday prevented that.

Just like you asked for some consideration that you were about to go on holiday, I'm asking for the same.  There is no escaping that we're still a small company and there isn't someone to cover some functions when one of us goes on holiday.

Cheers Mike

If parked on the street it could have been anything. If parked on the drive my suspicion would fall on the posties mailbag

To add more context, my complaint was lack of response to a mail sent from the Revolution website. Yes, I had requested no despatch before 9th May but got no answer until I sent a PM from the forum on the 26th May as to the whereabouts of my orders.
You have stated no auto reply gets sent so how are we supposed to know about holidays? How would I have got a reply if I  wasn't a forum member?
Sorry, but it's a hole that needs plugging