Dapol coach problem (melted axles)

[bbdave]

I know this may sound either stupid or obvious ... but what type of layout do you have (as in free standing, shelf, table top)...

... could it have been a radiator or something similar that was on UNDER the layout at any time that caused the heat if they have just been sat in a siding and its only occurred to one end of the set of three?

Just a thought.

The layout sits on the floor and if that much heat was available the sleepers would have melted plus the board would show signs of heat damage.

If Dapol Dave is Dave Jones that's who i was in contact with originally

Dave

[bbdave]

Well i've had it with Dapol now i just can't get a reply from them all emails have been ignored again since Christmas after i was told spares would be there before so i left till after the holidays but no answers again so Dapol have pi**Sd me off and i for one wont be buying much of there stuff in future if i can avoid it.

Dave

[Newportnobby]

From what I have read on this forum, the best way to get attention is to use their Faecesbook page

[Anthony Lloyd]

I contacted them by email (using their web-form) on Monday and Dave got back to me today. May be worth sending new email via the website as they have changed webhost and may have had email issues to match.

Alternatively as someone said (on mobile so can't see who ATM) try contacting Dave or Joel via Facebook. I know Dapol seems a large company and that's the impression they try and give, but I suspect that in reality its a very small staffing level with specific skill-sets.

[scruff]

you could also try PM'ing DapolDave on RMweb. I got a reply from him within 12 hours even though he was in Tokyo.
Hope that helps and you get things sorted.
Mark