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Author Topic: thumbs up for Royal Mail  (Read 266 times)

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Offline class37025

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thumbs up for Royal Mail
« on: September 16, 2020, 01:40:11 PM »
parcel posted yesterday at 11:58 in Sussex to somewhere 'oop north' called Scunthorpe by RM Special delivery.
delivered today at 12:12.

cost £11.00

considering a recent signed for delivery, costing £4.10 and supposedly 3 days delivery, took 14 days to arrive, thinking SD is the way to go.
typed by fur box mechanic - dictated by brain on a chain

Online emjaybee

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Re: thumbs up for Royal Mail
« Reply #1 on: September 16, 2020, 02:14:43 PM »
parcel posted yesterday at 11:58 in Sussex to somewhere 'oop north' called Scunthorpe by RM Special delivery.
delivered today at 12:12.

cost £11.00

considering a recent signed for delivery, costing £4.10 and supposedly 3 days delivery, took 14 days to arrive, thinking SD is the way to go.

It must be a different Royal Fail to the company near us. We've lived here 17yrs, and they still couldn't find their own backsides with two hands, a map, Chris Bonnington, Bear Grylles, a sat-nav and a homing pigeon, never mind find our house.

 :veryangry:
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Offline Newportnobby

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Re: thumbs up for Royal Mail
« Reply #2 on: September 16, 2020, 02:18:31 PM »
@class37025
Special Delivery is guaranteed by 13.00hrs the next day unless posted on a Friday or Saturday

Offline Papyrus

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Re: thumbs up for Royal Mail
« Reply #3 on: September 16, 2020, 02:42:53 PM »
Any delivery service is ultimately dependent on the people doing the actual delivering. Royal Mail here is extremely reliable - we have no complaints at all. Other companies can be less than perfect, shall we say.

Cheers,

Chris
"Outside of a dog, a book is probably man's best friend. Inside of a dog, it's too dark to read."  Groucho Marx

Offline class37025

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Re: thumbs up for Royal Mail
« Reply #4 on: September 16, 2020, 04:46:48 PM »
@class37025
Special Delivery is guaranteed by 13.00hrs the next day unless posted on a Friday or Saturday

to be honest Mick, when I checked on the RM website I couldn't work out if it was by 13:00, due to covid now by 21:00, or also by covid now by 13:00 the day after.

covid-19, the all encompassing excuse for cutting numbers of call handlers, poor delivery times, not allowing you to visit the doctors surgery / chemist / hospital....in fact anything so save a few quid. :'(
typed by fur box mechanic - dictated by brain on a chain

Offline Andy-S

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Re: thumbs up for Royal Mail
« Reply #5 on: September 16, 2020, 06:19:39 PM »
Must be a different Royal Mail to here, still got two packages missing in action here. Though some do arrive quickly, so they seem to be very hit and miss, probably second only to UPS in terms of poor customer service. The latter don’t even attempt delivery, just get an e-mail of failed delivery even though I was in the front garden at the time for the last two, then gave to wait 1-2 days for it to reach the drop off / dumping point they use, which can be almost anywhere.

Offline AnnaMidgett96

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Re: thumbs up for Royal Mail
« Reply #6 on: September 18, 2020, 10:17:27 AM »
You must be lucky. Most letters or packages have been going for too long when I was in UK. But it's the same story with USPS in the USA or Polish post office. Couriers seem to be much, much better  ;)

Online OffshoreAlan

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Re: thumbs up for Royal Mail
« Reply #7 on: September 18, 2020, 05:55:00 PM »
Like all the other Public Services (Transport, Welfare, Energy, Justice,Communications), Privatisation has meant a decline in the service with an increase in costs.

After all, it's now Profits before People.

Online ntpntpntp

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Re: thumbs up for Royal Mail
« Reply #8 on: September 18, 2020, 06:09:02 PM »
Royal Mail, ParcelForce, DPD, DHL all good here; friendly people and tracked stuff delivered when it should be, to where it should be  :)

Hermes have been ok for me though other locals have reported one or two problems with wrong address deliveries on the residents group.  A couple of times recently we've had different people ding on the door to collect Next returns from an address that's actually in a different road.
Nick.   2016 celebrating the 20th anniversary of "Königshafen" exhibition layout!
https://www.ngaugeforum.co.uk/SMFN/index.php?topic=50050.0

Offline Ted

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Re: thumbs up for Royal Mail
« Reply #9 on: September 18, 2020, 06:18:37 PM »
Can't complain about RM here, never had an issue.
Just call me Ted, or Edward... or Ed.

Just not Eddie.

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