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Author Topic: HEATHCOTE electronics - Update  (Read 462 times)

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Offline DarrwestLU6

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HEATHCOTE electronics - Update
« on: June 11, 2020, 02:48:06 PM »
Hi everyone - is it just me or has Heathcote Electronics stopped trading for a while? I tried their website and the price and order page is not available, http://www.heathcote-electronics.co.uk/heathcote_prices_and_ordering.html. Aha, I thought, maybe it is the web server. So I rang the number on the website and got "unavailable". I have emailed the contact email address also as a final check, but anyone else got any views on this?
« Last Edit: June 12, 2020, 10:09:12 AM by DarrwestLU6 »
Hogwarts to King's Cross - My layout under construction: http://www.ngaugeforum.co.uk/SMFN/index.php?topic=43358.msg536504#msg536504

Offline Newportnobby

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Re: HEATHCOTE electronics - still trading?
« Reply #1 on: June 11, 2020, 04:45:19 PM »
Got the same result with their website. They are still listed on the 'UK Model Shops' site so I can only hope they are closed during the pandemic.

Online crewearpley40

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Re: HEATHCOTE electronics - still trading?
« Reply #2 on: June 11, 2020, 04:51:50 PM »
I have had the same result.  You may have to type in google heathcote electronics and the product you seek and follow that
 

Offline njee20

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Re: HEATHCOTE electronics - still trading?
« Reply #3 on: June 11, 2020, 05:13:44 PM »
The website still works, just not that page, which is weird.

He's a one man band, who operates from home - give him a ring.

Online crewearpley40

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Re: HEATHCOTE electronics - still trading?
« Reply #4 on: June 11, 2020, 05:23:11 PM »
Think we both tried nick. Good point raised maybe due the circumstances theres no answer. Appreciate your kind point

Online ntpntpntp

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Re: HEATHCOTE electronics - still trading?
« Reply #5 on: June 11, 2020, 06:05:33 PM »
If he's had to pause for a while then would have been helpful to put a message on the home page.  Mind you, I've come across small firms before who've lost control of their own web site because "it was done by someone else and we can't get hold of them now".   OTOH if the price and ordering page has been taken down that implies someone has access to maintain the site.

You could try posting on his facebook page (last post there was November).

Hope he's ok.
« Last Edit: June 11, 2020, 06:06:39 PM by ntpntpntp »
Nick.   2016 celebrating the 20th anniversary of "Königshafen" exhibition layout!

Offline njee20

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Re: HEATHCOTE electronics - still trading?
« Reply #6 on: June 11, 2020, 06:56:21 PM »
Yes, the removal of the sales page looks very deliberate. It's not just expired or anything.

Offline springwood

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Re: HEATHCOTE electronics - still trading?
« Reply #7 on: June 11, 2020, 07:39:27 PM »
I've corresponded on and off with Clive Heathcote over a good number of years and, quite coincidentally, sent him an email with a technical query only this afternoon. He replied to it within 2 hours. I did query the error that shows when clicking on prices and ordering, but he didn't respond to that..strange.

Offline DarrwestLU6

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Re: HEATHCOTE electronics - Update
« Reply #8 on: June 12, 2020, 10:08:27 AM »
Just got this email back from Clive:

Hello
We are still open for business but have hidden the ordering page until we catch up on backorders, we checked the phone and it is working.
Regards
Clive

So there we are - mystery solved! I changed the thread title to “update” too
« Last Edit: June 12, 2020, 10:10:36 AM by DarrwestLU6 »
Hogwarts to King's Cross - My layout under construction: http://www.ngaugeforum.co.uk/SMFN/index.php?topic=43358.msg536504#msg536504

Offline Newportnobby

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Re: HEATHCOTE electronics - Update
« Reply #9 on: June 12, 2020, 10:15:24 AM »
 Phew! :sweat:
Thanks, Darren. I'll have need of them for a few bits in the future.

Offline njee20

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Re: HEATHCOTE electronics - Update
« Reply #10 on: June 12, 2020, 10:36:42 AM »
Bit of a blunt force way of doing that - why not put a banner on the homepage!?

With the best will in the world to Clive it rather looks like websites did in the 90s, mind, so I suspect a bit of in-house web design goes on! Glad they're still going though, i've got a couple of their MAS-sequencers and they're good.

Offline Delboy

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Re: HEATHCOTE electronics - Update
« Reply #11 on: June 12, 2020, 10:43:04 AM »
I too am relieved that Clive is still trading as I have a few of his control boards which are very good for points, semaphores and the like.

She who must be obeyed says I am spending too much time on this forum. I love her dearly but what does she know?

 

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