Farish / Dapol Collectors clubs ?

Bob Tidbury · May 06, 2015, 08:39:18 AM

When will someone make an N gauge MAGLEV train then us olduns wouldn't have to worry about getting all the wheels on the track?
Bob

georgehgv · May 26, 2015, 05:58:42 PM

Bob, have you received your Dapol Club stuff yet, I got a similar response but still waiting ......

Rung three times now but nothing ...

austinbob · May 26, 2015, 06:14:01 PM

Quote from: georgehgv on May 26, 2015, 05:58:42 PM
Bob, have you received your Dapol Club stuff yet, I got a similar response but still waiting ......

Rung three times now but nothing ...

No George - not a sausage. Even a sausage would have been nice! They claim to have had problems with their couriers and say they have shipped my membership pack three times! Spoke to them last week and Nicola was on holiday (club secretary). They promised to phone me today - nothing! I'll give them another call tomorrow - if I don't get a sensible answer then I'll ask for my money back. I am really not impressed.

georgehgv · May 26, 2015, 08:30:34 PM

Will also ring tomorrow but off to Facebook page to see if can stir up there. Not impressed either, let us know any result.

austinbob · May 26, 2015, 09:18:36 PM

Quote from: georgehgv on May 26, 2015, 08:30:34 PM
Will also ring tomorrow but off to Facebook page to see if can stir up there. Not impressed either, let us know any result.

Ok - will do George.

georgehgv · May 26, 2015, 09:29:56 PM

Message sent via Facebook to Dapol along with a post, asking when will get Club stuff.

austinbob · May 27, 2015, 10:13:01 AM

Quote from: georgehgv on May 26, 2015, 09:29:56 PM
Message sent via Facebook to Dapol along with a post, asking when will get Club stuff.

Spoke to Nicola a Dapol today and she said that yet another pack had been shipped in two parcels by Royal Mail. Fingers crossed?

georgehgv · May 27, 2015, 10:43:47 AM

Bob, I just spoke to Nicola and as she was in the shop promised to look into it and call me back, will see. Did you believe another pack on its way?

austinbob · May 27, 2015, 11:00:33 AM

Quote from: georgehgv on May 27, 2015, 10:43:47 AM
Bob, I just spoke to Nicola and as she was in the shop promised to look into it and call me back, will see. Did you believe another pack on its way?

Nicola did seem a lot more certain about the dispatch this time George. As I said yesterday - fingers crossed.

austinbob · May 27, 2015, 11:20:33 AM

Quote from: austinbob on May 27, 2015, 10:13:01 AM
Quote from: georgehgv on May 26, 2015, 09:29:56 PM
Message sent via Facebook to Dapol along with a post, asking when will get Club stuff.
Spoke to Nicola a Dapol today and she said that yet another pack had been shipped in two parcels by Royal Mail. Fingers crossed?

First parcel just arrived by Royal Mail - catalogue and price list. Looking hopeful.

georgehgv · May 27, 2015, 11:51:02 AM

Bl***y hell Bob.

Still waiting for Nicola to call back, little chance I reckon.

What should be in members pack? Binder for newsletters, collectable gift.

Membership card.

Missed anything?

austinbob · May 27, 2015, 12:18:04 PM

Quote from: georgehgv on May 27, 2015, 11:51:02 AM
Bl***y hell Bob.

Still waiting for Nicola to call back, little chance I reckon.

What should be in members pack? Binder for newsletters, collectable gift.

Membership card.

Missed anything?

Not really sure now - its been so long since I placed the order!! What you suggested sounds vaguely familiar. I think you can look it up on the collectors club website.

georgehgv · May 27, 2015, 12:58:48 PM

Nicola rang !

All I get is the membership card, offer list, a catalogue when they publish it, a newsletter which is imminent, a model dunno what or when.

Oh and an Open Day in Wales if you want to cross Southern England to get there.

Not convinced worth it, so probably save my money nrxt yest.

Shame really as it was good when Nthusiast Club.

austinbob · May 27, 2015, 02:12:07 PM

Quote from: georgehgv on May 27, 2015, 12:58:48 PM
Nicola rang !

All I get is the membership card, offer list, a catalogue when they publish it, a newsletter which is imminent, a model dunno what or when.

Oh and an Open Day in Wales if you want to cross Southern England to get there.

Not convinced worth it, so probably save my money nrxt yest.

Shame really as it was good when Nthusiast Club.

Now I am confused George. What you describe sounds more like the Bachmann club. The Dapol website describes more or less what you suggested in your earlier post
I received a membership card and a wagon from Bachmann/Farish so far.

I just received a catalogue from Dapol so far and have been told there is another parcel on the way

Geoff · May 27, 2015, 02:42:10 PM

All in all it sounds awful being in this Dapol Club!

Just a shame they do not hold customers with high regard, I can only say if it was my business I would make sure the staff followed up customer problems asap.

They will not get me joining any time soon.

All the best with your short comings folks hope you get them sorted soon.