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Author Topic: Hattons  (Read 48736 times)

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Offline austinbob

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Re: Hattons
« Reply #150 on: December 09, 2016, 07:36:16 PM »
Have you tried another browser Rich... Google perhaps.
 :beers:
Size matters - especially if you don't have a lot of space - and N gauge is the answer!

Bob Austin

Offline Thorpe Parva

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Re: Hattons
« Reply #151 on: December 09, 2016, 07:48:39 PM »
Never had a problem ordering online from Hattons so I just tried it now and "add to basket" worked OK for me. I'm using Windows 7 & Firefox 50.0.2

Offline longbow

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Re: Hattons
« Reply #152 on: December 09, 2016, 08:07:06 PM »
Ditto on Win10 and Firefox 50.0.2

Offline DELETED

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Re: Hattons
« Reply #153 on: December 09, 2016, 10:12:03 PM »
On orderig this or anythig else off the site.  Hattons are aware of the fault...

Graham Farish 374-015 Mk1 SO second open in Intercity


...All I get is:

Quote
Home > View Cart
Shopping Cart Contents

Your cart is currently empty.

Please Note: you will not be able to add items to your cart if your browser does not allow cookies to be set. For a guide on how to enable cookies on the most popular browsers, please click here.

    Home Page
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    List Scales in stock


Offline austinbob

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Re: Hattons
« Reply #154 on: December 09, 2016, 10:32:14 PM »
Have you checked you haven't disabled cookies? Apologies if I'm asking the obvious.
 :beers:
Size matters - especially if you don't have a lot of space - and N gauge is the answer!

Bob Austin

Offline Bob Tidbury

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Re: Hattons
« Reply #155 on: December 09, 2016, 10:34:53 PM »
No he hasn't disabled cookies he ate them after dipping them in his night time cocoa .
Bob

Online keithfre

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Re: Hattons
« Reply #156 on: December 09, 2016, 10:45:25 PM »
Have you tried another browser Rich... Google perhaps.
I think you mean Chrome, I was going to suggest that.

Offline DELETED

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Re: Hattons
« Reply #157 on: December 09, 2016, 10:48:24 PM »
Have you checked you haven't disabled cookies? Apologies if I'm asking the obvious.
 :beers:
Quote
Your shopping cart remains empty despite enabling cookies and doing the usual housekeeping on the computer.


...or following the Hattons instructions. Just a friendly heads up -they know orders via website aren't going through :thumbsdown: :thumbsup:

Offline DELETED

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Re: Hattons
« Reply #158 on: December 09, 2016, 10:51:48 PM »
Have you tried another browser Rich... Google perhaps.
I think you mean Chrome, I was going to suggest that.


....To be honest no.  Everyone I know uses Firefox now, we all ditched others over security issues and don't use anything else now.

Offline colpatben

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Re: Hattons
« Reply #159 on: December 09, 2016, 10:54:34 PM »
I have had the same problem for a long time, W10 and Firefox.
The way I overcame this was to add item to Wish List and then add to basket from there.
You do of course have to be loged in. HTH.
We never have problems, only solutions!

Current DCC Project

Involved in Bexhill West to Crowhurst

Now Sold Ensbourne

Colin

Offline austinbob

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Re: Hattons
« Reply #160 on: December 10, 2016, 08:24:32 AM »

I think you mean Chrome, I was going to suggest that.


....To be honest no.  Everyone I know uses Firefox now, we all ditched others over security issues and don't use anything else now.
It is Chrome of course, I wasn't aware that Google did any other browser.
I've never had a problem with Google (Chrome) as regards operation or security and many people I know have the same experience. It definitely works fine for me with Hattons and everything else I use it for.
Probably worth giving it a try. If you're worried about security then you should be fine if you use a good Malware detector (Malwarebytes perhaps) and Virus scanner.
 :beers:
Size matters - especially if you don't have a lot of space - and N gauge is the answer!

Bob Austin

Offline Big bad John

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Re: Hattons
« Reply #161 on: December 10, 2016, 08:35:49 AM »
I had the same problem with chrome a while back and was using the workaround mentioned above by adding to wish list and then to basket from there. After I did a good clean up including clearing cookies it went back to normal So It could be cookies causing the problem. I'm no expert though but it may be worth a try.

Online dannyboy

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Re: Hattons
« Reply #162 on: June 19, 2017, 04:25:31 PM »
I was going to start a new topic then found this one. All I wanted to say was that last Friday, (16th), I ordered some wagons from Hattons. They were delivered today here in Ireland - 3 days including a weekend  :o. Obviously compliments have to go to Royal Mail and An Post for the speed of delivery, but also to Hattons for getting the order out so quick.  I sent an email to Hattons and received a reply within 10 minutes - that is how a company should be run and Hattons certainly seem to know how to keep customers happy. As an aside, the price I paid for the wagons was very reasonable too. :thumbsup:
David.
I used to be indecisive - now I'm not - I don't think.
If a friend seems distant, catch up with him.

Offline Cape Town Trev

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Re: Hattons
« Reply #163 on: June 19, 2017, 04:41:06 PM »
I was going to start a new topic then found this one. All I wanted to say was that last Friday, (16th), I ordered some wagons from Hattons. They were delivered today here in Ireland - 3 days including a weekend  :o. Obviously compliments have to go to Royal Mail and An Post for the speed of delivery, but also to Hattons for getting the order out so quick.  I sent an email to Hattons and received a reply within 10 minutes - that is how a company should be run and Hattons certainly seem to know how to keep customers happy. As an aside, the price I paid for the wagons was very reasonable too. :thumbsup:

Can the Royal Mail and An Post do someting about the South African post?  Like wake it up. I'm lucky to get post after four weeks. I now save Hattons orders so I can use DHL

Offline Ian Bowden

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Re: Hattons
« Reply #164 on: June 20, 2017, 09:25:00 AM »
Every time I go on the Hattons site they take large amounts of money off me. Same thing happens with other suppliers. Last week I went on after reading a thread here and two days later a loco and 3 wagons appeared in the post, I  didn't want anything they forced me by showing me pretty pictures

 

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