Is this the future of retail ?

[Newportnobby]

Things must be different in Oz because you either line up for an do it yourself checkout or line up for you do it for me checkout, I think we spend 10% of our lives standing in line like cows going for slaughter 

We have the choice in the supermarket I use too. As you say, one way or another we end up queuing whilst listening to the announcements of "Red shift to the checkouts please". I have a mental picture of them sitting on their break waiting for the phone to ring and the boss to shout "SCRAMBLE"

[upnick]

Personally I love the self-checkout - much quicker than queuing and you don't have to put up with the barrage of "do you want stamps/mobile top-ups/etc" questions that seem to be standard these days! 


Paul

Yes Paul  you may tire of the speil   cashiers say to you as your going through a checkout but  many a time it's what the company tell  them to say or offer for at least two reasons.

1.  Promotion  for sales  /  &  it's expected of the cashier  as part of their  job  when they could have an observation  at any time.

2. All   retailers have mystery shoppers &  if the cashier fails to mention  certain  points then   it  can  go   against the stores   assesment from the mystery shopper.

[EtchedPixels]

Whenever I get told 'come & use this self-service one here' I just ask when they're being made redundant ... that shuts them up & has started a few thinking better ! 

If I wish o have a retail experience with a computer I'll do it online

Mostly though I just get grumpy at all these plans to re-vitalise the high street. The world has changed, the internet has killed much of the high street and spending money on daft projects to revitalise it is like Canute and the tide.

If they want to revitalise it turn most of it into flats, the rest will then fill with coffee shops, pubs and local food places.

Grump...