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Author Topic: osborns models  (Read 4338 times)

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Online Graham

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Re: osborns models
« Reply #30 on: March 14, 2018, 06:10:12 AM »
is there a problem with the ordering system at Osborns, placed an order on 23rd Feb and received an acknowledgement, however no money taken from my account, and no response to email follow ups.
perhaps @MKP is able to answer.

cheers
Graham

Offline longbow

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Re: osborns models
« Reply #31 on: March 14, 2018, 06:54:01 AM »
I had a similar experience - order accepted but no further action and no response to emails. Eventually I got through by phone to be told they were out of stock. I haven't troubled them again.   

Online MKP

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Re: osborns models
« Reply #32 on: March 14, 2018, 11:51:04 AM »
Hi Graham

Apologies not sure about this one, I have sent you a private message

Offline amsie

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Re: osborns models
« Reply #33 on: March 14, 2018, 12:38:22 PM »
I ordered from them this weekend.  Goods turned up this morning.  Shame I wasn't in to receive them but no problems from me, will be placing another order this week

Offline Chris Morris

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Re: osborns models
« Reply #34 on: March 14, 2018, 01:22:43 PM »
As an N gauge Modeller I hold Osbornís in high regard. They do some great specials, have a very good stock of N gauge and do their own range of buildings.

We have to accept that they are a family business and simply cannot be set up to process orders in the same way as a big seller such as Hattons. Of course if they were as big as Hattonís they wouldnít be interested in doing specials for the low volume N gauge market.

Offline Railwaygun

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Re: osborns models
« Reply #35 on: March 14, 2018, 06:31:42 PM »
Ordered a new Dapol 68 late last night

today:

We want to let you know that your order 13/03/18 status has been updated to...

DISPATCHED with thanks

Regards

Michael Pearce


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Offline beestie

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Re: osborns models
« Reply #36 on: May 26, 2018, 11:07:46 AM »
I purchased an atlas Fairbanks-Morse on Monday , I appreciate they are closed Monday but I havenít  received any confirmation email of any kind I paid through PayPal so I am unsure .
James Beeston(aka mrjamestrain)

Offline jthjth

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Re: osborns models
« Reply #37 on: May 26, 2018, 11:53:04 AM »
Phone them up and ask?



Offline beestie

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Re: osborns models
« Reply #38 on: May 26, 2018, 11:56:52 AM »
I have tried to phone but I carnt seem to get through .
James Beeston(aka mrjamestrain)

Offline Railwaygun

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Re: osborns models
« Reply #39 on: May 26, 2018, 06:15:13 PM »
I purchased an atlas Fairbanks-Morse on Monday , I appreciate they are closed Monday but I havenít  received any confirmation email of any kind I paid through PayPal so I am unsure .

try mikepearce350@hotmail.com
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Offline Bob Tidbury

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Re: osborns models
« Reply #40 on: May 26, 2018, 08:16:11 PM »
They might be at Stoke Mandeville Show this weekend so try phoning Tuesday.      Bob Tidbury

Offline beestie

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Re: osborns models
« Reply #41 on: May 27, 2018, 08:10:21 AM »
Hi guys , I managed to get through and all sorted yesterday . I did reply on here that it got sorted but for some reason it didnít post .
James Beeston(aka mrjamestrain)

Offline David hale

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Re: osborns models
« Reply #42 on: Today at 09:08:58 AM »
Yes. Awaiting one item from order. No reply to e.mail. will try again this week.

 

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