Windows 10 A breath of fresh air.

[austinbob]

Never had a problem with my 'cheap and nasty' BT kit, neither have others I know. Most problems I've come across have been problems with the BT network and the call centre.

[Geoff]

My BT router failed after 3 years then after passing through the india call centre and spoke to someone with an English voice I had a new one sent to me, took about 1 hour to get there but all was fine in the end.

I have been thinking of going for the slower speed but I think that might effect my BT TV.

[guest311]

Update.......
had an e-mail from PlusNet yesterday morning to say the update had been applied to my router, apologising for the delay, and suggesting reboot of computer to ensure update worked.
re-booted, and all seems well so far.
I'd made a list of a pile of the sites that would not display, so I worked my way through them and all now open with no problems.......
so far ......
touch wood ......
hopefully they've got on top of this now.
regards
alan

[guest311]

Hi Alan
Thanks for that.
We have been having EXACTLY the same problems here running on fibre optic broadband from PlusNet (Windows 10 on one pc and 8.1 on the other).
However, our iphones and ipad run normally.
We also run Norton and Super Antispy which show up no unusual problems.
We've also been in contact with PlusNet but they haven't mentioned to us anything about a known fault.
Their only suggestion was to suggest changing channels on the router which hasn't altered anything.
I have raised a priority support call from them (on Monday) but have heard nothing since.
Martin

Hi Martin,
how did you get on ?
did they manage to sort it out for you ?
regards
alan

[port perran]

I'll send you  a PM later explaining what we did

[guest311]

update :

whatever they did to the router worked ........UNTIL TODAY..........back to the same problem.

went on the plusnet website and advised them their router update had NOT sorted the problem, requested a router that would work properly, and told them I expected some sort of compensation for the poor service I had had to endure for the last month.

still waiting for a reply.

problem is where to go ......

BT with it's 'can I be helping you' so called customer services in India,
or one of the other companies, all of which seem to get poor comments when mentioned.

years ago I was with Tesco for broadband, dial up in those days, but now they've sold out to talk-talk.

makes you want to cry, or reach for the bottle of Scottish water 

[Geoff]

I am fuming with windows 10 latest update has crashed my older laptop just goes to black screen and nothing can get me to the last known working copy, I have tried everything to get it back but to no avail, I use the old laptop with my sprog to  program my loco,s .

That laptop is running at 32 bit, for some reason I cannot find my backup discs but I am going to try and get an iso through the other laptop, but I hope they do not try and charge me for a new copy.

I do not think it is the hard drive because it seems to be working OK,  some one told me to connect a computer screen to the laptop to see if that helps.

Any suggestions could be helpful.

[keithfre]

I am fuming with windows 10 latest update has crashed my older laptop just goes to black screen and nothing can get me to the last known working copy,

Too late now, but in future I would suggest you get yourself an external hard drive and back up the system to it regularly. I use Norton Ghost, which works pretty well (it's sometimes been unable to restore a particular system backup, but worked OK with one of a different date). Or there are free Linux alternatives: I've successfully used Redo Backup and Recovery (discontinued but apparently still available) and found it fairly self-explanatory. Either way the recovery problem will need to boot from an external source (USB stick or CD-ROM).

In other words, never rely on Windows, take control of your system and keep it in your hands 

[REGP]

@Geoff
Had similar problem with Windows update and my 3 year old Acer.

Update warned it would have to restart laptop several times, after one restart simply had that little revolving wheel for about an hour!

Eventually turn it off as needed to go to bed after all it was nearly 2 am.

Later that morning turned it back on and received the advice Restoring earlier version of Windows.

Everything now returned to normal but live in fear of another Update.

Ray

[austinbob]

Assuming you can recover your system, when you reinstall the latest version of Windows 10, unplug all your usb peripherals first.
My system crashed during the Anniversary update and I had to do a complete system recovery because I had the 'blank screen with infinite spinning wheel' syndrome.
Googled the problem and disconnecting USB devices was recommended. Worked for me.

[port perran]

Don't know about everyone else but I'm becoming increasingly disillusioned with Windows and PCs generally.
I use a laptop for work ( I only work 3 days per week) but for everything else I'm becoming increasingly reliant on my ipad and iPhone.
It seems to me that Microsoft have completely lost their direction.

[dannyboy]

@Geoff
I had the same problem the other day after an update, (and it is not the first time  ). The only way I seem to be able to get round the problem is, after leaving the laptop alone - just in case - for about 20 minutes, do a hard shutdown, (or whatever the proper term is), i.e. press and hold the power button until the laptop turns off. After about 5 minutes I switch it back on and then everything seems to work right.  annoying though. I am running 64 bit.

[Izzy]

Although Windows users for nearly 20 years and still using at present laptops with Win 7 and 8.1, having used both a Macbook Pro and an i-phone over the last year due to problems with both the Windows laptops with the o/s and Win 10 pushed upgrade and Google's android o/s on phones, both my wife and I have resolved to move to apple stuff when replacements are needed. More expensive and requiring workarounds for some stuff that only runs on windows, but we are finished with Microsoft whatever the cost.

Izzy

[Geoff]

Well I booted into windows safe mode did a system restore and rebooted, I get the log in screen but I am getting no further, I wonder if the graphic drivers are causing the problem.

[Geoff]

OK it's coming up with gpsvc service failed the sign in.
The universal unique identifier (UUID) type is not supported.

Thanks for any input