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Notices, Help With Problems and Your Forum Ideas... => Computer Help => Topic started by: Papyrus on October 08, 2019, 10:46:57 AM

Title: Slow laptop
Post by: Papyrus on October 08, 2019, 10:46:57 AM
I am using a Samsung laptop which is about 5 years old now and it has suddenly decided to become reluctant to wake up. When I switch it on the blue light comes on but the screen remains black and it takes 3-4 minutes before even the Samsung logo is displayed. After that it works fine - no slower than it was before. The hard drive is about three-quarters full and I don't recall adding any more programs recently. Should I worry? Is this easily fixable or should I start saving up for a new machine?

Any advice gratefully received, but I'm not very techy so please speak ser-low-erly and ca-lear-ly!

Thanks,

Chris
Title: Re: Slow laptop
Post by: Newportnobby on October 08, 2019, 10:53:19 AM
I'm not very techy either and my Toshiba is about the same age as your laptop. We tend to accumulate all sorts of 'rubbish' so, every now and then, I delete all my browsing history which also removes cookies etc and start afresh. It's worth looking through your programs to see if there's anything that can be uninstalled.
My security provider, Avast, regularly tells me all sorts of things are slowing down my laptop but, of course, they want more sponduliks to do owt.
Title: Re: Slow laptop
Post by: Papyrus on October 08, 2019, 10:58:22 AM
Yes, I do those sort of things too, and I run Advanced System Care also on a regular basis. I don't really think it can be junk files because, as I say, it works normally once it is up and running. It just seems to have turned into a teenager who won't get out of bed...

Cheers,

Chris
Title: Re: Slow laptop
Post by: Railwaygun on October 08, 2019, 03:00:41 PM
1. Which  Samsung model?
2. Which OS (Win 7, Win 10)
3. How much memory / processor speed/type (look at control panel/system)

4. Run Chkdsk ( click windows button, click computer, Right click the disc icon and select ďCheck nowĒ., then click Start
5.  Its will pop up a box saying it canít do it, accept , and click schedule.
6. It will run CHKDSK when you close down and restart the PC and sort out a number of disk problems
5a run up to date virus checker - Sophos is good and free had has no annoying popups!
7. Consider deleting Advanced System Care - it gets varied reviews , and may be contributing to the problem! Its functions merely replicate free windows tools
8. Copy off all valuable data, find the system install discs and reinstall windows. ( PM me if not available  and Win7 installed - I can help)
9.  look up PC specs on Web, and expand memory onboard to max ( 4 or 8GB probably)
10.  s/h memory chips are good value on Ebay, (and I have always found them reliable)
11.

Title: Re: Slow laptop
Post by: jpendle on October 08, 2019, 03:09:21 PM
This is normal behaviour for Windows computers. They start out with a clean load of Windows and run blazing fast. After 3 or 4 years of windows updates and such, they won't even get out of bed in the morning. Boot up times become incredibly slow.

At work we lease laptops and replace them every 3 years.

Follow @Railwaygun (https://www.ngaugeforum.co.uk/SMFN/index.php?action=profile;u=941) 's advice.

Wiping your hard drive and reinstalling Windows can help.

Regards,

John P
Title: Re: Slow laptop
Post by: emjaybee on October 08, 2019, 03:17:31 PM
A bit late I know, but may be of use for the future.

With minimal effort, it is possible to turn off Windows updates, with the exception of security patches.

This I did, after two years, the option for me to do this had been disabled, I suspect buried in a security update.

Now, I try not to let it update Windows AT ALL.

Occasionally it forces an update, at which point I go into settings and 'back out' any Windows updates.

Three and a half years on, my laptop still boots to stable and loads my email client (not MS email) in 65 seconds.

I also NEVER use an MS web browser, I use Firefox, MS browsers are notoriously unstable and bloated.

Hope you find a solution.
Title: Re: Slow laptop
Post by: red_death on October 08, 2019, 04:58:29 PM
I would say the type of hard drive has more of an impact on boot times than processor. An SSD should be much quicker than a spinning disk.

I'm not sure that advising people to turn off MS Updates is a good idea.

Also I wouldn't get too hung up about MS web browsers - that used to be true, but hasn't been true for a while. Firefox is still a memory hog (as are most browsers with too many tabs open!) and MS Edge is pretty good - I really don't think there is much beyond personal preference between Edge/FF/Chrome.
Title: Re: Slow laptop
Post by: njee20 on October 08, 2019, 05:12:32 PM
Totally echo Mikeís thoughts. I donít buy the idea that Windows updates bloat the machine, I think itís more damaging to disable them. Firefox is probably worse than Edge these days, it was definitely the superior choice 10 years ago, now Iím not so sure.

SSDs are sickeningly cheap now, and would almost certainly transform boot time - itís under 5 seconds in my Samsung laptop, which is older than yours.

That said if itís suddenly degraded that does point to something else going on, Railwaygunís suggestions are reasonable.
Title: Re: Slow laptop
Post by: emjaybee on October 08, 2019, 07:03:13 PM
Each to their own.

To reiterate, I DO apply security updates.

The last Windows SYSTEM FEATURES update added 35 seconds onto the boot time, so, read into that what you will. Every Windows SYSTEM FEATURES update has added a big chunk of time on the boot speed.

I also run Norton Antivirus.
Title: Re: Slow laptop
Post by: Railwaygun on October 08, 2019, 07:05:17 PM
a 240Gb SSD drive is £20 0n Amazon and would be the best investment for your PC ( plus expanding the memory)

https://www.hotukdeals.com/deals/lexar-ns100-25-sata-iii-6gbs-240gb-speed-upto-550mbs-r510mbs-r-solid-state-drive-for-2239-delivered-at-amazon-uk-3304248 (https://www.hotukdeals.com/deals/lexar-ns100-25-sata-iii-6gbs-240gb-speed-upto-550mbs-r510mbs-r-solid-state-drive-for-2239-delivered-at-amazon-uk-3304248)
Title: Re: Slow laptop
Post by: dannyboy on October 08, 2019, 08:06:29 PM
Whilst I consider myself to be quite computer literate in as much as I know what I am doing with the programmes I know how to work, I am not that brilliant with actual computer workings. I understand that an SSD can make a big difference to the speed of a computer and can be used for file backups etc., just like an external hard drive, but, if I have got this right, an increase in boot time would be more noticeable if the operating system, in my case W10, was on the SSD and not on the hard drive of my laptop. So, my question is, to improve the speed of the laptop, I get a SSD but how do I get the operating system onto the SSD from the HD?
Title: Re: Slow laptop
Post by: njee20 on October 08, 2019, 08:20:23 PM
You use some software to clone the drive, or the partition of the drive with the OS, onto the SSD.

Given laptops generally only have space for one hard drive Iíd advise getting an SSD equivalent to the size you need and using it as your sole storage medium. This obviously wonít work if you have a 3tb drive and are using it all, however! I wouldnít mess about with external drives.

A 1tb SSD is about £100 now. Samsung drives include their software which is very painless to use.
Title: Re: Slow laptop
Post by: Malc on October 09, 2019, 04:39:34 PM
Worth a look in the task manager, right click on the task bar at the bottom. One of the options is a list of programmes that run on start up. If there is something you donít recognise, look it up on the internet before disabling it. It may help. Also loading the registry can slow things down, so a SSD as mentioned before can speed things up. A proprietary register cleaner might help but donít trust any free ones.
Title: Re: Slow laptop
Post by: themadhippy on October 09, 2019, 05:16:35 PM
Quote
When I switch it on the blue light comes on but the screen remains black and it takes 3-4 minutes before even the Samsung logo is
were in the boot routine does the logo apear? is it before the bios has kicked in or after?Try hitting esc when you initially power up to see if theres any "hidden "messages
Title: Re: Slow laptop
Post by: Papyrus on October 09, 2019, 08:56:02 PM
Worth a look in the task manager, right click on the task bar at the bottom. One of the options is a list of programmes that run on start up. If there is something you donít recognise, look it up on the internet before disabling it. It may help. Also loading the registry can slow things down, so a SSD as mentioned before can speed things up. A proprietary register cleaner might help but donít trust any free ones.

Hello Malc,

I have attached (I hope) a screenshot of the Task Manager, which looks OK to me, although the 205 seconds BIOS time is obviously the problem.

@themadhippy (https://www.ngaugeforum.co.uk/SMFN/index.php?action=profile;u=4863) , the logo appears just before the lock screen appears, so presumably at the end of the BIOS setup.

Thanks, @Railwaygun (https://www.ngaugeforum.co.uk/SMFN/index.php?action=profile;u=941) , for your comprehensive reply. I have tried to run chkdsk without much success, but I will try some of your other suggestions when I have more time.

I will keep you posted.

Cheers,

Chris
Title: Re: Slow laptop
Post by: Railwaygun on October 10, 2019, 12:53:56 AM
Worth a look in the task manager, right click on the task bar at the bottom. One of the options is a list of programmes that run on start up. If there is something you donít recognise, look it up on the internet before disabling it. It may help. Also loading the registry can slow things down, so a SSD as mentioned before can speed things up. A proprietary register cleaner might help but donít trust any free ones.

Hello Malc,

I have attached (I hope) a screenshot of the Task Manager, which looks OK to me, although the 205 seconds BIOS time is obviously the problem.

@themadhippy (https://www.ngaugeforum.co.uk/SMFN/index.php?action=profile;u=4863) , the logo appears just before the lock screen appears, so presumably at the end of the BIOS setup.

Thanks, @Railwaygun (https://www.ngaugeforum.co.uk/SMFN/index.php?action=profile;u=941) , for your comprehensive reply. I have tried to run chkdsk without much success, but I will try some of your other suggestions when I have more time.

I will keep you posted.

Cheers,

Chris

Try typing CHKDSK into the Windows button/text box in l lower corner of screen then press enter

Journey bios load times seem unreasonably long

Try resetting bios settings to defaults

Start tapping f10 and then start your laptop. What appears on the screen after starting and continually tapping f10? On the Samsung there should be an option to modify BIOS Settings on the page. Select that and you will enter BIOS.
Title: Re: Slow laptop
Post by: Railwaygun on October 10, 2019, 01:30:57 PM
Worth a look in the task manager, right click on the task bar at the bottom. One of the options is a list of programmes that run on start up. If there is something you donít recognise, look it up on the internet before disabling it. It may help. Also loading the registry can slow things down, so a SSD as mentioned before can speed things up. A proprietary register cleaner might help but donít trust any free ones.

Hello Malc,

I have attached (I hope) a screenshot of the Task Manager, which looks OK to me, although the 205 seconds BIOS time is obviously the problem.

@themadhippy (https://www.ngaugeforum.co.uk/SMFN/index.php?action=profile;u=4863) , the logo appears just before the lock screen appears, so presumably at the end of the BIOS setup.

Thanks, @Railwaygun (https://www.ngaugeforum.co.uk/SMFN/index.php?action=profile;u=941) , for your comprehensive reply. I have tried to run chkdsk without much success, but I will try some of your other suggestions when I have more time.

I will keep you posted.

Cheers,

Chris

I would start up msconfig and stop
All
Start up progs except windows defender .
Title: Re: Slow laptop
Post by: barnyswain on October 10, 2019, 01:55:47 PM
read the original post

the slowness is before the laptop even tries to boot so replacing the HD or OS isn't going to help

Title: Re: Slow laptop
Post by: red_death on October 10, 2019, 03:47:21 PM
Yes, that makes me wonder if there is a problem with the BIOS or motherboard.
Title: Re: Slow laptop
Post by: Malc on October 10, 2019, 04:31:31 PM
Just as a matter of interest, does it show the correct time when it does boot up?
Title: Re: Slow laptop
Post by: Papyrus on October 10, 2019, 05:26:22 PM
Hello all,

Many thanks for all your replies. I've now managed to run CHKDSK but it came up with nothing. @Malc (https://www.ngaugeforum.co.uk/SMFN/index.php?action=profile;u=497) the date and time are always correct.

Searching the internet regarding computer problems is usually a waste of time for me because I don't understand the answers! However, on this occasion I did come up with this advice:

An easy way to reduce your notebookís boot time is to make sure the BIOS boots off the internal hard disk drive first. The BIOS on most laptops is configured to try to boot off of the optical disk drive and then off one or two other devices (such as a USB flash drive) before attempting to boot off the hard drive. To change these settings, simply enter the BIOS (usually by pressing F2, F12 or the escape key during the boot process), navigate to the Boot menu and move Internal Hard Disk Drive to the top of the Boot Priority list.

I managed to get into BIOS (thank you again, @Railwaygun (https://www.ngaugeforum.co.uk/SMFN/index.php?action=profile;u=941) ) and navigated to Boot Drive Priority. This is what it gave me:

Touch Pad Mouse            Enabled
Secure Boot                   Enabled

Internet LAN                  Enabled
PXE OPROM                   Disabled

Is this how it should be? The first 3 I can understand but the 4th is a mystery. What is it, and should it be enabled? And is this the right order?

Sorry for all the questions, but I'm beginning to hope that there is nothing seriously wrong with my laptop (fingers crossed!) and a few tweaks might sort it out.

Thanks again, everybody,

Cheers,

Chris
Title: Re: Slow laptop
Post by: ntpntpntp on October 10, 2019, 06:15:57 PM
They don't sound like boot priority options.  I would expect the choices to be Hard Disk, USB,  CD-Rom.  That sort of thing.
Title: Re: Slow laptop
Post by: Malc on October 10, 2019, 06:31:18 PM
PXE I remember from the early days when PCs didn't have hard drives, but booted from a network. I don't think it applies these days. However as Nick says, those options look like boot options, rather than drive order.
Title: Re: Slow laptop
Post by: Railwaygun on October 10, 2019, 09:15:42 PM
Hello all,

Many thanks for all your replies. I've now managed to run CHKDSK but it came up with nothing. @Malc (https://www.ngaugeforum.co.uk/SMFN/index.php?action=profile;u=497) the date and time are always correct.

Searching the internet regarding computer problems is usually a waste of time for me because I don't understand the answers! However, on this occasion I did come up with this advice:

An easy way to reduce your notebookís boot time is to make sure the BIOS boots off the internal hard disk drive first. The BIOS on most laptops is configured to try to boot off of the optical disk drive and then off one or two other devices (such as a USB flash drive) before attempting to boot off the hard drive. To change these settings, simply enter the BIOS (usually by pressing F2, F12 or the escape key during the boot process), navigate to the Boot menu and move Internal Hard Disk Drive to the top of the Boot Priority list.

I managed to get into BIOS (thank you again, @Railwaygun (https://www.ngaugeforum.co.uk/SMFN/index.php?action=profile;u=941) ) and navigated to Boot Drive Priority. This is what it gave me:

Touch Pad Mouse            Enabled
Secure Boot                   Enabled

Internet LAN                  Enabled
PXE OPROM                   Disabled

Is this how it should be? The first 3 I can understand but the 4th is a mystery. What is it, and should it be enabled? And is this the right order?

Sorry for all the questions, but I'm beginning to hope that there is nothing seriously wrong with my laptop (fingers crossed!) and a few tweaks might sort it out.

Thanks again, everybody,

Cheers,

Chris

I would turn off all items on the bootvdrive priority,starting with secure boot

It would help if you could tell us the Samsung model number

F2 at boot up ( press S soon as switched on and keep pressing) should get you into the BIOS setup

Title: Re: Slow laptop
Post by: Papyrus on October 17, 2019, 06:10:56 PM
Hello people, sorry I haven't replied for a few days.

I tried some of the simpler remedies suggested, but chickened out of anything I didn't understand. Nothing made any difference, so I took it into my local laptop repair shop yesterday. They have told me the problem is with the graphics card which is apparently failing but unfortunately not repairable. I can't complain - the laptop is 7 years old, and it was my wife's cast-off! I have the machine back and will keep going with it as long as I can, but it will need replacing sooner than I had hoped.

"Dear Santa..."

Cheers,

Chris
Title: Re: Slow laptop
Post by: guest8885 on August 29, 2020, 10:59:47 AM
probably to late to be of help
first use disc clean to get rid of rubbish, i also use privacy eraser free which is easy to use
and does a good job.
when thats finished on a disc you can run defrag (not on ssd) analyse the disc then optimise.
programs can be scattered over the disc in parts optimise will rearrange to best possible advantae.
it may take some time if you havnt done this before.
also look at start up programs do you need them all open, delete any you dont need at start up.
 you do need your security programs of course, but many you can open as and when needed.
do not drop windows update, even thoug it can cause small problems
i really good program thats free is O&O shut up win10. simple to use and you will be very surprissed
what can be disabled, and how much of your computer info is being read.
Title: Re: Slow laptop
Post by: guest8885 on September 01, 2020, 02:02:48 PM
I am using a Samsung laptop which is about 5 years old now and it has suddenly decided to become reluctant to wake up. When I switch it on the blue light comes on but the screen remains black and it takes 3-4 minutes before even the Samsung logo is displayed. After that it works fine - no slower than it was before. The hard drive is about three-quarters full and I don't recall adding any more programs recently. Should I worry? Is this easily fixable or should I start saving up for a new machine?

Any advice gratefully received, but I'm not very techy so please speak ser-low-erly and ca-lear-ly!

Thanks,

Chris
Title: Re: Slow laptop
Post by: guest8885 on September 01, 2020, 02:07:05 PM
I am using a Samsung laptop which is about 5 years old now and it has suddenly decided to become reluctant to wake up. When I switch it on the blue light comes on but the screen remains black and it takes 3-4 minutes before even the Samsung logo is displayed. After that it works fine - no slower than it was before. The hard drive is about three-quarters full and I don't recall adding any more programs recently. Should I worry? Is this easily fixable or should I start saving up for a new machine?

Any advice gratefully received, but I'm not very techy so please speak ser-low-erly and ca-lear-ly!

type start up next to windows logo the search box see whats loading, or its in administrative tools
disable the crap. use bulk crap uninstaller if its disk defragment (not ssd)
if its win 10 use O&O shutupwin 10. desparate use privacy eraser its ver good.

Thanks,

Chris
Title: Re: Slow laptop
Post by: Papyrus on September 01, 2020, 03:29:13 PM
Hello Alan,

Thanks for the advice. You're right - things have moved on and I have a new laptop! The old one was starting to behave very erratically. I do clean and defragment fairly regularly so I knew that wasn't the issue. Anyway, problem solved.

Cheers,

Chris
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