I have some items to send by post that are over 2kg in weight. Royal Mail prices are astronomical (over £25) and I am considering using one of the home delivery networks. I've done an internet search and ParcelHero gets very good reviews. I've had stuff delivered by MyHermes and there have been no issues but the on-line feedback is terrible and it seems to depend on the quality of the delivery people.
Anyone able to help with recommendations?
You could try Citylink. I worked for them for a couple of years.
Any courier service is only as good as the drivers doing the deliveries and the staff in their local office.
Allan
If I've wanted something urgently sent out to Spain the I use http://www.parcel2go.com/ (http://www.parcel2go.com/) they also offer a UK service and are usually a lot cheaper than going direct to the main courier services.
I always used to use the "Parcel2go" for the bigger stuff I've shipped - tunnel dioramas to Scotland, motor cycle wheels to Ireland, Scalectrix to Australia. You do get a wide of courier and have found any of the companies listed to be fine. Never lost a parcel and pick from home have always been fine.
We use parcels2go.com too for larger parcels. Steer clear of DHL though when choosing which courier!
I try to use TNT via parcels2go as they are fast to collect, reliable and reasonably priced.
Citylink, Fedex and PDP have always given us good service
Avoid Hermes Like the Plague....
Quote from: Pengy on October 24, 2012, 10:47:07 AM
I have some items to send by post that are over 2kg in weight. Royal Mail prices are astronomical (over £25)
If at all possible pack them as multiple things under 2Kg with the Royal Mail especially for international stuff.
For parcels I would ask the recipient who delivers reliably to them because most of the companies are a mix of good, bad, incompetent and criminal according to which office you get.
Very late but heres 2 lists from Amazon that might help for next time...
Couriers delivering/tracking from overseas locations---
Carrier Tracking and Contact Information
Note: Each link below will take you to an external website which operates independently to Amazon.co.uk. If clicking a link to a carriers tracking website doesn't work, try copying and pasting it into your browser's address bar.
Carrier
Tracking Website
Contact Details
An Post
http://track.anpost.ie/track/trackone.html (http://track.anpost.ie/track/trackone.html)
Phone: +353 (0) 170 576 00
APLE
Track your order via Your Account
Phone: +44 (0) 800 496 2456
(Amazon Customer Services)
Bpost
http://www.bpost.be/ (http://www.bpost.be/)
Phone: +32 (0)22 01 23 45
Chronopost
http://www.chronotrace.chronopost.com/chronotrace/external.jsp (http://www.chronotrace.chronopost.com/chronotrace/external.jsp)
Phone:+33 (0) 969 391 391
City Link
http://www.city-link.co.uk/ (http://www.city-link.co.uk/)
Phone: +44 (0) 330 30 30 900
CitySprint
https://servicetools.citysprint.co.uk/AmazontrackingSite/Track.aspx (https://servicetools.citysprint.co.uk/AmazontrackingSite/Track.aspx)
Phone: +44 (0) 845 266 8778
Colis Privé
https://www.colisprive.com/moncolis/Default.aspx (https://www.colisprive.com/moncolis/Default.aspx)
Phone: +33 (0) 805 50 50 10
Deutsche Post
http://www.deutschepost.de/dpag?lang=de_EN&xmlFile=1016933 (http://www.deutschepost.de/dpag?lang=de_EN&xmlFile=1016933)
Phone: +49 (0) 1802 33 33
DHL
http://www.dhl.co.uk/en.html (http://www.dhl.co.uk/en.html)
Phone: +44 (0) 844 248 0844
DHL Poland
Tracking in English, French & German:
http://nolp.dhl.de/ (http://nolp.dhl.de/)
Tracking in Polish:
http://www.dhl.com.pl (http://www.dhl.com.pl)
When using the Polish website, please enter 2310703 into the SAP code field.
Phone: +49 1805 345 2255
DPD
http://www.dpd.co.uk/forms/track-my-parcel.jsp (http://www.dpd.co.uk/forms/track-my-parcel.jsp)
Rearrange a Delivery:
+44 (0) 844 824 0505
Automated Tracking System:
+44 (0) 844 556 0560
All other queries:
+44 (0) 871 244 4442
HDNL
http://www.myhdnl.co.uk/ (http://www.myhdnl.co.uk/)
Standard Sized Parcels:
+44 (0) 800 157 7777
Heavy Bulky Deliveries:
+44 (0) 800 015 1509
Hermes
http://www.hermes-europe.co.uk/ (http://www.hermes-europe.co.uk/)
You can phone Hermes on the number provided on your calling card
i-Parcel
http://www.i-parcel.com/secure/track.aspx (http://www.i-parcel.com/secure/track.aspx)
Phone: +44 (0)208 878 4539
La Poste
http://www.colissimo.fr/portail_colissimo/suivre.do?language=en_EN (http://www.colissimo.fr/portail_colissimo/suivre.do?language=en_EN)
Phone (within France):
3631
Phone (outside France):
+339 72 72 12 13
MRW
http://www.mrw-transporte.com/ (http://www.mrw-transporte.com/)
Deliveries to Spain:
+34 902 500 850
Deliveries to Portugal:
+351 707 236 333
Parcelforce Worldwide
http://tracking.parcelforce.net/ (http://tracking.parcelforce.net/)
Phone: +44 (0) 844 800 4466
Post AT
http://www.post.at/en/index.php (http://www.post.at/en/index.php)
Phone: +43 8 10 01 01 00
Post DK
http://www.postdanmark.dk/en/tracktrace/Pages/home.aspx (http://www.postdanmark.dk/en/tracktrace/Pages/home.aspx)
Phone: +45 80 20 70 30
Post NL
http://www.postnl.nl/voorthuis/ (http://www.postnl.nl/voorthuis/)
You can track your order, change your delivery address and schedule your delivery when you create a free account on the Post NL website.
Phone: +31 58 2 33 33 33
P&T Luxembourg
http://www.trackandtrace.lu/ (http://www.trackandtrace.lu/)
Phone: +352 800 23 231
Royal Mail
http://www.royalmail.com/ (http://www.royalmail.com/)
For Evening Delivery:
+44 (0) 800 072 5225
For all other deliveries:
+44 (0) 8457 740 740
SDA
http://www.sda.it/SITO_SDA-INSIDEX-WEB/index.jsp?ixPageId=235&ixMenuId=101 (http://www.sda.it/SITO_SDA-INSIDEX-WEB/index.jsp?ixPageId=235&ixMenuId=101)
Phone: 199 113366
(from within Italy only)
Swedish Post
http://www.posten.se/en/Pages/home.aspx (http://www.posten.se/en/Pages/home.aspx)
Phone: +46 771 33 33 10
Top Chrono
http://www.top-chrono.fr/ (http://www.top-chrono.fr/)
Phone: +33 (0) 1 41 40 22 44
TNT Locker
Track your order via Your Account
Phone: +44 (0)800 496 1081
(Amazon Customer Services)
UPS
http://wwwapps.ups.com/WebTracking/track?loc=en_GB (http://wwwapps.ups.com/WebTracking/track?loc=en_GB)
Phone: +44 (0) 8457 877 877
Yodel
http://tracking.yodel.co.uk/ (http://tracking.yodel.co.uk/)
Phone: +44 (0) 844 248 0555
--------------------------------------------------------------------------------------------------------------------
Inside UK collection/delivery
Carrier
Tracking Website
Contact Details
An Post
http://track.anpost.ie/track/trackone.html (http://track.anpost.ie/track/trackone.html)
Phone: +353 (0) 170 576 00
APLE
Track your order via Your Account
Phone: +44 (0) 800 496 2456
(Amazon Customer Services)
Bpost
http://www.bpost.be/ (http://www.bpost.be/)
Phone: +32 (0)22 01 23 45
Chronopost
http://www.chronotrace.chronopost.com/chronotrace/external.jsp (http://www.chronotrace.chronopost.com/chronotrace/external.jsp)
Phone:+33 (0) 969 391 391
City Link
http://www.city-link.co.uk/ (http://www.city-link.co.uk/)
Phone: +44 (0) 330 30 30 900
CitySprint
https://servicetools.citysprint.co.uk/AmazontrackingSite/Track.aspx (https://servicetools.citysprint.co.uk/AmazontrackingSite/Track.aspx)
Phone: +44 (0) 845 266 8778
Colis Privé
https://www.colisprive.com/moncolis/Default.aspx (https://www.colisprive.com/moncolis/Default.aspx)
Phone: +33 (0) 805 50 50 10
Deutsche Post
http://www.deutschepost.de/dpag?lang=de_EN&xmlFile=1016933 (http://www.deutschepost.de/dpag?lang=de_EN&xmlFile=1016933)
Phone: +49 (0) 1802 33 33
DHL
http://www.dhl.co.uk/en.html (http://www.dhl.co.uk/en.html)
Phone: +44 (0) 844 248 0844
DHL Poland
Tracking in English, French & German:
http://nolp.dhl.de/ (http://nolp.dhl.de/)
Tracking in Polish:
http://www.dhl.com.pl (http://www.dhl.com.pl)
When using the Polish website, please enter 2310703 into the SAP code field.
Phone: +49 1805 345 2255
DPD
http://www.dpd.co.uk/forms/track-my-parcel.jsp (http://www.dpd.co.uk/forms/track-my-parcel.jsp)
Rearrange a Delivery:
+44 (0) 844 824 0505
Automated Tracking System:
+44 (0) 844 556 0560
All other queries:
+44 (0) 871 244 4442
HDNL
http://www.myhdnl.co.uk/ (http://www.myhdnl.co.uk/)
Standard Sized Parcels:
+44 (0) 800 157 7777
Heavy Bulky Deliveries:
+44 (0) 800 015 1509
Hermes
http://www.hermes-europe.co.uk/ (http://www.hermes-europe.co.uk/)
You can phone Hermes on the number provided on your calling card
i-Parcel
http://www.i-parcel.com/secure/track.aspx (http://www.i-parcel.com/secure/track.aspx)
Phone: +44 (0)208 878 4539
La Poste
http://www.colissimo.fr/portail_colissimo/suivre.do?language=en_EN (http://www.colissimo.fr/portail_colissimo/suivre.do?language=en_EN)
Phone (within France):
3631
Phone (outside France):
+339 72 72 12 13
MRW
http://www.mrw-transporte.com/ (http://www.mrw-transporte.com/)
Deliveries to Spain:
+34 902 500 850
Deliveries to Portugal:
+351 707 236 333
Parcelforce Worldwide
http://tracking.parcelforce.net/ (http://tracking.parcelforce.net/)
Phone: +44 (0) 844 800 4466
Post AT
http://www.post.at/en/index.php (http://www.post.at/en/index.php)
Phone: +43 8 10 01 01 00
Post DK
http://www.postdanmark.dk/en/tracktrace/Pages/home.aspx (http://www.postdanmark.dk/en/tracktrace/Pages/home.aspx)
Phone: +45 80 20 70 30
Post NL
http://www.postnl.nl/voorthuis/ (http://www.postnl.nl/voorthuis/)
You can track your order, change your delivery address and schedule your delivery when you create a free account on the Post NL website.
Phone: +31 58 2 33 33 33
P&T Luxembourg
http://www.trackandtrace.lu/ (http://www.trackandtrace.lu/)
Phone: +352 800 23 231
Royal Mail
http://www.royalmail.com/ (http://www.royalmail.com/)
For Evening Delivery:
+44 (0) 800 072 5225
For all other deliveries:
+44 (0) 8457 740 740
SDA
http://www.sda.it/SITO_SDA-INSIDEX-WEB/index.jsp?ixPageId=235&ixMenuId=101 (http://www.sda.it/SITO_SDA-INSIDEX-WEB/index.jsp?ixPageId=235&ixMenuId=101)
Phone: 199 113366
(from within Italy only)
Swedish Post
http://www.posten.se/en/Pages/home.aspx (http://www.posten.se/en/Pages/home.aspx)
Phone: +46 771 33 33 10
Top Chrono
http://www.top-chrono.fr/ (http://www.top-chrono.fr/)
Phone: +33 (0) 1 41 40 22 44
TNT Locker
Track your order via Your Account
Phone: +44 (0)800 496 1081
(Amazon Customer Services)
UPS
http://wwwapps.ups.com/WebTracking/track?loc=en_GB (http://wwwapps.ups.com/WebTracking/track?loc=en_GB)
Phone: +44 (0) 8457 877 877
Yodel
http://tracking.yodel.co.uk/ (http://tracking.yodel.co.uk/)
Phone: +44 (0) 844 248 0555
Copy/ Paste this to a better place as a perminent link if needs be please Mods :)
Quote from: Pengy on October 24, 2012, 10:47:07 AM
I have some items to send by post that are over 2kg in weight. Royal Mail prices are astronomical (over £25) and I am considering using one of the home delivery networks. I've done an internet search and ParcelHero gets very good reviews. I've had stuff delivered by MyHermes and there have been no issues but the on-line feedback is terrible and it seems to depend on the quality of the delivery people.
Anyone able to help with recommendations?
I always start by asking the recipient. Most of the couriers (especially the cheap ones) rely on random local labour and franchising at the delivery end. If the local delivery people are good the service is good, if they are morons it's not.
Only someone who gets stuff in the area has a good idea of what their local van crews are like.
Alan