N Gauge Forum

General Category => N Gauge Discussion => Topic started by: mokjumbo on June 01, 2017, 09:49:11 AM

Title: Dapol Website
Post by: mokjumbo on June 01, 2017, 09:49:11 AM
Hi,is it just me ?When I click on my bookmark for the Dapol site I get a page titled Default Parallels Plesk Panel.If I Google Dapol I get 404 not found.But if I select Dapol digest it goes straight there.Now I`m a computer idiot so it`s probably me,but I`m out of ideas.Any help please?Thanks.
Title: Re: Dapol Website
Post by: austinbob on June 01, 2017, 09:51:05 AM
I googled Dapol - got Dapol.co.uk and it worked straight away. Might be a corrupt bookmark
:beers:
Title: Re: Dapol Website
Post by: mokjumbo on June 01, 2017, 09:53:23 AM
No,I Googled Dapol directly and still got 404 not found.
Title: Re: Dapol Website
Post by: austinbob on June 01, 2017, 09:57:18 AM
Definitely working ok for me using Chrome or Microsoft Edge
:beers:
Title: Re: Dapol Website
Post by: mokjumbo on June 01, 2017, 09:58:44 AM
I`m using Firefox,would that be it perhaps?
Title: Re: Dapol Website
Post by: austinbob on June 01, 2017, 10:02:20 AM
Unlikely I would have thought. Have you got another browser you could try?
If you look in your bookmarks can you see what web address you have against Dapol. Should be www.dapol.co.uk (http://www.dapol.co.uk)
Is it the only bookmark that's not working?
:beers:
Title: Re: Dapol Website
Post by: MJKERR on June 01, 2017, 10:03:29 AM
If you are seeing error 404, then the page you have saved has now been deleted
Delete all the Dapol bookmarks
Close all the browser windows
Enter dapol.co.uk in the address bar, then save that
Title: Re: Dapol Website
Post by: mokjumbo on June 01, 2017, 10:05:54 AM
It`s not just the bookmark.If I Google and select form the results,the only one that works is Dapol digest.All the others get 404.
Title: Re: Dapol Website
Post by: austinbob on June 01, 2017, 10:12:57 AM
Quote from: mokjumbo on June 01, 2017, 10:05:54 AM
It`s not just the bookmark.If I Google and select form the results,the only one that works is Dapol digest.All the others get 404.
Once you get to the website through Dapol Digest, have you tried resaving the book mark as mjkerr suggests?
Again - do you know if there are other bookmarks that don't work or other websites you can't access.
It may also be there is a partial outage for your ISP.
:beers:
Title: Re: Dapol Website
Post by: mokjumbo on June 01, 2017, 10:18:33 AM
All other bookmarks are perfect.I`ve deleted the Dapol bookmark and Googled directly.I`ve refreshed Firefox,I,ve got into Dapol digest and clicked on Dapol shop from there and get 404.
Title: Re: Dapol Website
Post by: austinbob on June 01, 2017, 10:22:52 AM
Weird - I can't think of any other advice - you'll have to wait for one of those young computer experts to come along with some suggestions.
:no: :beers:
Title: Re: Dapol Website
Post by: mokjumbo on June 01, 2017, 10:24:05 AM
Thanks for trying anyway.
Title: Re: Dapol Website
Post by: austinbob on June 01, 2017, 10:30:12 AM
No problem - at least you can get to the Dapol site through the Digest. Hope you get it resolved soon.
:beers:
Title: Re: Dapol Website
Post by: MJKERR on June 01, 2017, 10:31:11 AM
Which ISP are you using?
I cannot find any results for
site:dapol.co.uk "Dapol Digest"

Please provide an address that returns Error 404
Title: Re: Dapol Website
Post by: austinbob on June 01, 2017, 10:33:53 AM
Quote from: MJKERR on June 01, 2017, 10:31:11 AM
Which ISP are you using?
I cannot find any results for "Dapol Digest"
I'm using BT - Google search comes up with....
https://www.google.co.uk/search?q=dapol+digest&oq=dapol+digest&aqs=chrome..69i57j69i60l3j0.4559j0j4&sourceid=chrome&ie=UTF-8 (https://www.google.co.uk/search?q=dapol+digest&oq=dapol+digest&aqs=chrome..69i57j69i60l3j0.4559j0j4&sourceid=chrome&ie=UTF-8)
:beers:
Title: Re: Dapol Website
Post by: Snowwolflair on June 01, 2017, 10:35:40 AM
Quote from: mokjumbo on June 01, 2017, 10:24:05 AM
Thanks for trying anyway.

one of those (not so young) young computer experts here.

Your computer is holding a corrupt or historic address.  Websites change their internal structure regularly and certainly Dapol has updated theirs lately.  It therefore sounds like a corrupt or out of date cache in your browser.

You need to delete your browser history, not cookies or anything else, as the browser to save effort uses stored last or old searches or web access to provide an address.
Title: Re: Dapol Website
Post by: MJKERR on June 01, 2017, 10:36:07 AM
Quote from: austinbob on June 01, 2017, 10:33:53 AM
I'm using BT - Google search comes up
mokjumbo is using BT?
Apologies, I was using a more refined search
Title: Re: Dapol Website
Post by: austinbob on June 01, 2017, 10:38:32 AM
Quote from: Snowwolflair on June 01, 2017, 10:35:40 AM
Quote from: mokjumbo on June 01, 2017, 10:24:05 AM
Thanks for trying anyway.

one of those (not so young) young computer experts here.

Your computer is holding a corrupt or historic address.  Websites change their internal structure regularly and certainly Dapol has updated theirs lately.  It therefore sounds like a corrupt or out of date cache in your browser.

You need to delete your browser history, not cookies or anything else, as the browser to save effort uses stored last or old searches or web access to provide an address.

I wish I was clever like you is....  :'( :no:
Title: Re: Dapol Website
Post by: MJKERR on June 01, 2017, 10:40:02 AM
Quote from: Snowwolflair on June 01, 2017, 10:35:40 AM
You need to delete your browser history, not cookies or anything else, as the browser to save effort uses stored last or old searches or web access to provide an address.
The issue can also be due to BT caching low demand files / pages
I have a similar issue with Virgin Media, have to phone them every few months to delete THEIR cache!
Title: Re: Dapol Website
Post by: Snowwolflair on June 01, 2017, 10:44:07 AM
Quote from: MJKERR on June 01, 2017, 10:40:02 AM
Quote from: Snowwolflair on June 01, 2017, 10:35:40 AM
You need to delete your browser history, not cookies or anything else, as the browser to save effort uses stored last or old searches or web access to provide an address.
The issue can also be due to BT caching low demand files / pages
I have a similar issue with Virgin Media, have to phone them every few months to delete THEIR cache!

ISP caches can give the same problem, however I don't think Dapol is high enough up the demand curve to be treated this way....  Unless there are tens of millions of closest N Gauge modelers.  :D

Try using a different browser if it blocks as well its the ISP if it works its the browser cash.
Title: Re: Dapol Website
Post by: mokjumbo on June 01, 2017, 10:46:02 AM
How to delete browser cache please?thanks.
Title: Re: Dapol Website
Post by: austinbob on June 01, 2017, 10:49:21 AM
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
:beers:
Title: Re: Dapol Website
Post by: Snowwolflair on June 01, 2017, 10:50:29 AM
I don't know/use Firefox, however there will be tab or table where you can see the browsing history.  Somewhere near there there will be a button offering to delete browser History.

NB I stick to IE and Chrome as they are the best supported for anti malware, but none are perfect.
Title: Re: Dapol Website
Post by: mokjumbo on June 01, 2017, 10:55:24 AM
Thanks to all,especially austinbob.That worked.I`d never have figured that out in a million years.Thanks again,problem solved.
Title: Re: Dapol Website
Post by: austinbob on June 01, 2017, 10:57:04 AM
Quote from: mokjumbo on June 01, 2017, 10:55:24 AM
Thanks to all,especially austinbob.That worked.I`d never have figured that out in a million years.Thanks again,problem solved.
:claphappy: