I'm running Outlook 2016 under Windows 10.
I have a number of email accounts linked into my Outlook profile. One of them is an Outlook.com address.
I recently received a (genuine) email from MS telling me to delete and reinstall the Outlook.com address in my profile to ensure continued mail delivery after recent software updates. I duly did that. No problem.
Except that all my Outlook "Rules" disappeared! The ones that automatically allocated incoming mail to categories, folders and the like. I now have to reconstruct them, which is rather tedious.. :veryangry: Needless to say, there was no obvious warning that this was about to occur. It did warn me that it would delete the Outlook.com email address's .ost message file, but I wasn't bothered about that, as all my messages on that address are either still on Outlook.com, or stored in a personal folders file.
Does anyone know where the Rules are stored (the .ost file??), and if there's any way that I could have preserved them across this change?
I think it might be too late now but look here for future reference
https://support.office.com/en-us/article/Import-or-export-a-set-of-rules-f54b5bd2-40e0-426e-9f25-e51fa14eeb95
They are stored in the PST/OST file but there is no easy way to import them. There is an app called PSTWalker that I think can do it, but even then it's a bit of a hack.
Thanks for that link. It appears from it that I could have exported the rules.
Something to bear in mind next time, I suppose.
If you have a back up of your system, create a new backup, restore from the pre change backup, export the files then restore to present and import settings.
Quote from: Ian Bowden on January 16, 2017, 11:12:28 PM
If you have a back up of your system, create a new backup, restore from the pre change backup, export the files then restore to present and import settings.
That did cross my mind, but I didn't think it was worth the time and effort as compared with just plodding my way through re-establishing the Rules in the odd few minutes here and there. It gives me an opportunity to rethink them as I go through as well.
I just wanted to avoid falling in the same hole twice if possible!