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General Category => General Discussion => Topic started by: EtchedPixels on November 10, 2014, 06:47:03 PM

Title: Paypal Changes
Post by: EtchedPixels on November 10, 2014, 06:47:03 PM
In the new terms and conditions

"... PayPal reserves the right not to effect a payment made by you until it receives cleared funds (this also means, without limitation, that PayPal is not obliged to settle a refund transaction before having received funding for the original transaction)."

so it seems that if you buy something and the seller does a runner, from now on you'll not get a refund if paypal can't get it back from the seller..

Ouch!
Title: Re: Paypal Changes
Post by: austinbob on November 10, 2014, 06:50:01 PM
Quote from: EtchedPixels on November 10, 2014, 06:47:03 PM
In the new terms and conditions

"... PayPal reserves the right not to effect a payment made by you until it receives cleared funds (this also means, without limitation, that PayPal is not obliged to settle a refund transaction before having received funding for the original transaction)."

so it seems that if you buy something and the seller does a runner, from now on you'll not get a refund if paypal can't get it back from the seller..

Ouch!

Was that a genuine email I received from Paypal and not a scam - difficult to know what is real and what is not these days!!!
Title: Re: Paypal Changes
Post by: Geoff on November 10, 2014, 07:05:54 PM
Well I got 2 emails today from Paypal one for a product I bought and the other went in the spam post, so that got deleted and never read so they must of come from 2 different addresses, the number of times I have had spam stating it was Paypal is uncountable.
Title: Re: Paypal Changes
Post by: Geoff on November 10, 2014, 07:13:43 PM
Just been into my account on Paypal and there is no mention of a change of contract, so this must be Spam that was sent.
Title: Re: Paypal Changes
Post by: EtchedPixels on November 10, 2014, 07:39:46 PM
Go into paypal, click down the bottom on "Policy Updates"

https://www.paypal.com/uk/webapps/mpp/ua/upcoming-policies-full (https://www.paypal.com/uk/webapps/mpp/ua/upcoming-policies-full)

Title: Re: Paypal Changes
Post by: Geoff on November 10, 2014, 09:17:42 PM
Quote from: EtchedPixels on November 10, 2014, 07:39:46 PM
Go into paypal, click down the bottom on "Policy Updates"

https://www.paypal.com/uk/webapps/mpp/ua/upcoming-policies-full (https://www.paypal.com/uk/webapps/mpp/ua/upcoming-policies-full)

Thanks for that, seems strange the email went straight through spam when the other on was OK, they seem to change the rules to suit themselves, I will be glad when Paypal vave a rival payment company.
Title: Re: Paypal Changes
Post by: Mr Sprue on November 10, 2014, 10:46:49 PM
Quote from: EtchedPixels on November 10, 2014, 06:47:03 PM
In the new terms and conditions

"... PayPal reserves the right not to effect a payment made by you until it receives cleared funds (this also means, without limitation, that PayPal is not obliged to settle a refund transaction before having received funding for the original transaction)."

so it seems that if you buy something and the seller does a runner, from now on you'll not get a refund if paypal can't get it back from the seller..

Ouch!

And why I pay for everything via paypal using my credit card, I have had to use "Charge back" twice now to get refunded. They didn't like it either!  :)
Title: Re: Paypal Changes
Post by: PLD on November 12, 2014, 07:54:04 AM
Quote from: EtchedPixels on November 10, 2014, 06:47:03 PM
In the new terms and conditions

"... PayPal reserves the right not to effect a payment made by you until it receives cleared funds (this also means, without limitation, that PayPal is not obliged to settle a refund transaction before having received funding for the original transaction)."

so it seems that if you buy something and the seller does a runner, from now on you'll not get a refund if paypal can't get it back from the seller..

Ouch!
No, It means they won't start the refund process to you until the payment from you to them has cleared...
Title: Re: Paypal Changes
Post by: Steve.T on November 12, 2014, 06:50:34 PM
Quote from: PLD on November 12, 2014, 07:54:04 AM
No, It means they won't start the refund process to you until the payment from you to them has cleared...

I must admit that's how I read it as well, but wasn't sure as I am easily befuddled by legal jargon.

I might be a bit thick but I wish you didn't need a bloody degree in law to understand these things.  ???

Title: Re: Paypal Changes
Post by: Mr Sprue on November 12, 2014, 07:41:34 PM
Quote from: PLD on November 12, 2014, 07:54:04 AM
Quote from: EtchedPixels on November 10, 2014, 06:47:03 PM
In the new terms and conditions

"... PayPal reserves the right not to effect a payment made by you until it receives cleared funds (this also means, without limitation, that PayPal is not obliged to settle a refund transaction before having received funding for the original transaction)."

so it seems that if you buy something and the seller does a runner, from now on you'll not get a refund if paypal can't get it back from the seller..

Ouch!
No, It means they won't start the refund process to you until the payment from you to them has cleared...

That's how I read it.