N Gauge Forum

Notices, Help With Problems and Your Forum Ideas... => Forum Ideas and Problems. => Topic started by: Newportnobby on May 04, 2014, 07:45:37 PM

Title: New Forum Host
Post by: Newportnobby on May 04, 2014, 07:45:37 PM
Big THANK YOU to the admin team for making the transfer to a new Host and bring the forum back to us :thankyousign:

I'm now not reduced to watching the pigging snooker :sleep:
Title: Re: New Forum Host
Post by: port perran on May 04, 2014, 08:10:22 PM
I second that sentiment. A BIG thank you to all who were involved with the migration.
Title: Re: New Forum Host
Post by: Tank on May 04, 2014, 08:14:27 PM
Thank you both very much.  It's been a stressful week, but we've finally got there. :laugh2:

I couldn't have done it without the very clever Emanuele, who is amazing at knowing the ins and outs of the forum software. :thumbsup: :beers:  Many thanks to him.  :)

Hopefully no more 500 errors. :-X
Title: Re: New Forum Host
Post by: Caz on May 04, 2014, 08:21:26 PM
Great we are back up and running, I did get on earlier but then only got the wait message but now back on and a big thank you to Tank & Emanuelle for their hard work in completing the transfer relatively smoothly.   :thumbsup:   :claphappy:   :claphappy:   :claphappy:
Title: Re: New Forum Host
Post by: Caz on May 04, 2014, 09:04:03 PM
Just noticed that in some posts the UK pound sign is coming up being "A£"
Title: Re: New Forum Host
Post by: Pengi on May 04, 2014, 09:05:03 PM
Well done Tank and Emanuele - great job :thumbsup:
Title: Re: New Forum Host
Post by: longbridge on May 04, 2014, 09:10:30 PM
I can only imagine how frustrating it must be to get messages that the forum is playing up, great to see things worked out well in the change over, thanks to the team  :thumbsup:
Title: Re: New Forum Host
Post by: 4x2 on May 04, 2014, 09:38:30 PM
Big thanks to all involved, much faster now !  :thumbsup:

:NGF:
Title: Re: New Forum Host
Post by: petercharlesfagg on May 04, 2014, 10:05:41 PM
Again, my thanks to all concerned in setting up the forum anew, greatly appreciated.

Regards, Peter
Title: Re: New Forum Host
Post by: Caz on May 05, 2014, 08:13:23 AM
Don't know whether it is just me but I'm not getting any emails from the forum.   :hmmm:   :worried:
Title: Re: New Forum Host
Post by: Bealman on May 05, 2014, 08:48:04 AM
Yep, well done, Tank & Emanuele.... top job!

A£ is Australian pound, obviously. During the change over we have been warped back in cyberspace to pre-1966 Oz!!  :D
Title: Re: New Forum Host
Post by: Maurits71 on May 05, 2014, 08:49:32 AM
thanks Guys
Title: Re: New Forum Host
Post by: grumbeast on May 05, 2014, 09:26:35 AM
While I don't post often, wanted to say thanks too, this forum is about the only consistently interesting and useful thing on the internet, it's certainly replaced my morning papers :)

Great job guys

Graham
Title: Re: New Forum Host
Post by: Bealman on May 05, 2014, 09:38:51 AM
It is working ultrafast on me phone at moment  :thumbsup: :thumbsup:
Title: Re: New Forum Host
Post by: tim-pelican on May 05, 2014, 11:13:38 AM
Yep, all seems very speedy and error-free, nice work guys!  :claphappy:
Title: Re: New Forum Host
Post by: scotsoft on May 05, 2014, 11:25:19 AM
Thank you gentlemen, I can now get through the posts at full speed again  :thumbsup:

cheers John.
Title: Re: New Forum Host
Post by: talisman56 on May 05, 2014, 11:59:14 AM
Many thanks to everyone involved in the forum move.

It's been a great success as far as I'm concerned as the consistency of access (i.e. now get in every time!) and speed of browsing (i.e. no 'go and make a cup of tea and hopefully the page you want will be displayed by the time you get back') has been greatly improved.

Thanks again!!!  :thumbsup:  :claphappy:
Title: Re: New Forum Host
Post by: Sprintex on May 05, 2014, 05:41:10 PM
Thanks from me too, especially for moving it on the day I was at a car show all day and couldn't get a mobile signal anyway . . . no withdrawal symptoms for me!  :laugh:


Paul
Title: Re: New Forum Host
Post by: Greybeema on May 05, 2014, 07:16:02 PM
Well done to everybody involved.  I am in the IT game myself so know how much effort goes into a major change...
Title: Re: New Forum Host
Post by: Tank on May 05, 2014, 07:45:58 PM
Many thanks everyone, much appreciated.  :) :NGaugersRule:
Title: Re: New Forum Host
Post by: kaiwhara on May 07, 2014, 04:10:35 PM
Hey Tank / Mods

Transition has gone well at this end. I don't know if it's just me or not, but I noticed this morning the Forum seems to be quite slow to load in comparison to other sites, and it's performance before I went to bed last night. Might be a temporary issue?

It all still works, just slower than I expected?

Cheers

Andrew
Title: Re: New Forum Host
Post by: Newportnobby on May 07, 2014, 06:00:48 PM
Hi Andrew,
I also found this problem last night and thought I was going to get a dreaded error message as the page hung for so long :worried:
I logged out, deleted the forum from my Favourites list, googled the forum, added it back in to my list and everything has improved no end. It might be worth a try :hmmm:
Title: Re: New Forum Host
Post by: DCCDave on May 07, 2014, 06:59:28 PM
Everything is much faster for me. Great transition guys, well done.

Cheers
Dave
Title: Re: New Forum Host
Post by: Tank on May 07, 2014, 06:59:46 PM
Thanks, will keep an eye on it.  Currently we're just working on the huge stack of emails that are finally being sent out. :no:
Title: Re: New Forum Host
Post by: talisman56 on May 07, 2014, 07:46:38 PM
Looks like the email problem has been sorted - my Inbox just exploded...  :goggleeyes:
Title: Re: New Forum Host
Post by: Tank on May 07, 2014, 07:52:50 PM
Yes, same here! :no: :D
Title: Re: New Forum Host
Post by: Lawrence on May 07, 2014, 08:10:00 PM
Nobody emails me anyway  :(
Title: Re: New Forum Host
Post by: Caz on May 07, 2014, 08:39:55 PM
Oh dear, just had an error message:   :(   :'(

Temporarily Unavailable

Due to high stress on the server the forum is temporarily unavailable. Please try again later.
Title: Re: New Forum Host
Post by: PaulCheffus on May 07, 2014, 09:14:22 PM
Quote from: whiteswan on May 07, 2014, 08:39:55 PM
Oh dear, just had an error message:   :(   :'(

Temporarily Unavailable

Due to high stress on the server the forum is temporarily unavailable. Please try again later.

Hi

Same here when I tried to list all unread threads. Considering I marked the forum as read about three hours ago I wouldn't expect this to cause an issue.

Cheers

Paul
Title: Re: New Forum Host
Post by: ColinH on May 07, 2014, 09:21:01 PM
Same here but getting in through the recent posts at bottom of Forum page. Also got email notifying a topic reply and that managed to connect through. Looks like it may be a link to the Unread Posts button ?
Title: Re: New Forum Host
Post by: port perran on May 07, 2014, 09:21:48 PM
Just had the same message
"The server's resources are temporarily under too high a demand to find all the topics you have not read".
Took me a long time to get on the forum as well.
Only happened in the last 20 mins or so though !
Title: Re: New Forum Host
Post by: Tank on May 07, 2014, 09:23:55 PM
Thanks all. :'(  Looks like the problem has followed us, so the forum is generating a huge load on the server when it shouldn't.
Title: Re: New Forum Host
Post by: talisman56 on May 07, 2014, 09:27:24 PM
Error messages this evening...

On Clicking 'Show all unread posts:

An Error Has Occurred!
The server's resources are temporarily under too high a demand to find all the topics you have not read.

---
On clicking 'Show new replies to your posts:

An Error Has Occurred!
The server is currently under high stress. Please try again shortly.

---
On clicking 'Show own posts':

An Error Has Occurred!
Please try again later. This member's posts are not currently available due to high load on the server.

---
On clicking 'Show own topics':

An Error Has Occurred!
Please try again later. This member's posts are not currently available due to high load on the server.

---
Can browse 'Show unread posts since last visit', add replies, etc; just cant do anything else under the other categories.
Title: Re: New Forum Host
Post by: Ray Haddad on May 07, 2014, 09:43:53 PM
Tank, this will fix that issue.

Go to the root level on your host and either create an .htaccess file or add this line to the beginning of the existing one.

php_value memory_limit 80M

That increases the Linux stack to give you more allowed simultaneous users. That takes it from the default of 10M to 80M. But 80 is the limit.
Title: Re: New Forum Host
Post by: Ray Haddad on May 07, 2014, 09:46:27 PM
Quote from: Tank on May 07, 2014, 09:23:55 PM
Looks like the problem has followed us

I don't believe so. The 500 error is not the same as what we are seeing. Also, increase the MySQL settings to 200M on your control panel. Then do a re-index of the MySQL database.
Title: Re: New Forum Host
Post by: port perran on May 07, 2014, 10:11:18 PM
All tickety-boo now.
Title: Re: New Forum Host
Post by: emanuele on May 07, 2014, 10:47:35 PM
Hi Ray,

Quote from: Ray Haddad on May 07, 2014, 09:43:53 PM
Tank, this will fix that issue.

Go to the root level on your host and either create an .htaccess file or add this line to the beginning of the existing one.

php_value memory_limit 80M

That increases the Linux stack to give you more allowed simultaneous users. That takes it from the default of 10M to 80M. But 80 is the limit.
Unfortunately this will not fix the issue.
This is not a memory limit problem, but a server load issue.
Also, the memory limit is already (by default) at 128, so set it to 80 wouldn't make any good.

Quote from: Ray Haddad on May 07, 2014, 09:46:27 PM
I don't believe so. The 500 error is not the same as what we are seeing.
Unfortunately they are the same.
The 500 error and this are related because the 500 error was generated by a peak of CPU so high to "kill" the server (or at least make the server send the request to the 500 error).
The particular error above was me enabling SMF load balancing and killing the forum in the hope to try to understand where the problem was.

Quote from: Ray Haddad on May 07, 2014, 09:46:27 PM
Also, increase the MySQL settings to 200M on your control panel. Then do a re-index of the MySQL database.
Unfortunately it's not even an SQL problem, but a "mere" CPU load problem, so touch the configuration of the MySQL server wouldn't change much (and considering it's not even possible to change settings for technical reasons this wouldn't be an option either).

Now I did something and from the few data I gathered in the last half an hour, it seems (but don't say it too loud) the load is kind of back to "normal".
I'll investigate more and if necessary I'll report my findings at SMF.

Sorry for the troubles everybody. :-[
Title: Re: New Forum Host
Post by: Bob Wild on May 07, 2014, 10:52:35 PM
Aha, that's it. Dump MySQL and go for Oracle.
Title: Re: New Forum Host
Post by: Ray Haddad on May 07, 2014, 11:02:20 PM
Emanuele, the PHP default is 10M but I was offering some things to try. If what you say is correct, then the only answer is a dedicated server. I know SMF is not the issue here but the total number of users from all residents of the server would be an issue. On the last server, we alternated between a 500 error and a 404 error. Here we get a verbose error report which masks the real error. They are not automatically "the same" error at all.
Title: Re: New Forum Host
Post by: longbridge on May 07, 2014, 11:05:05 PM
Just got a sign in page and a message "Back in 10 minutes due to Maintenance"  ??? never seen that one before  :D
Title: Re: New Forum Host
Post by: guest311 on May 07, 2014, 11:19:51 PM
Quote from: longbridge on May 07, 2014, 11:05:05 PM
Just got a sign in page and a message "Back in 10 minutes due to Maintenance"  ??? never seen that one before  :D

got the same myself, went for a coffee, came back 10 minutes later, refreshed the page, and all ok.

of course, if I had been at home rather than at work, it would have been different .....

it would have been a wee dram  :)
Title: Re: New Forum Host
Post by: emanuele on May 07, 2014, 11:30:21 PM
Quote from: Bob Wild on May 07, 2014, 10:52:35 PM
Aha, that's it. Dump MySQL and go for Oracle.
MySQL is Oracle's property! :P

Quote from: Ray Haddad on May 07, 2014, 11:02:20 PM
Emanuele, the PHP default is 10M
By default on this environment, sorry for the misunderstanding.

Quote from: Ray Haddad on May 07, 2014, 11:02:20 PM
but I was offering some things to try.
Yep, I know, mine wasn't (at least it was not meant to be, but English is not my first language and I'm not exactly the most polite person of the world :angel: ) an attack.

Quote from: Ray Haddad on May 07, 2014, 11:02:20 PM
If what you say is correct, then the only answer is a dedicated server. I know SMF is not the issue here but the total number of users from all residents of the server would be an issue.
Actually the problems seems to really be SMF (or at least a version of SMF :P).
Yep, the forum is pretty busy, but I've seen a 1.4M posts forum on a shared. :o

Quote from: Ray Haddad on May 07, 2014, 11:02:20 PM
On the last server, we alternated between a 500 error and a 404 error. Here we get a verbose error report which masks the real error. They are not automatically "the same" error at all.
Yep, and that's why I explained they actually were the very same error. ;)
Title: Re: New Forum Host
Post by: kaiwhara on May 08, 2014, 09:12:33 AM
Seems to be okay now by the way. Might have just been early this morning local time?
Title: Re: New Forum Host
Post by: pgm2008 on May 08, 2014, 03:51:12 PM
I have only one query!
In the previous version of the Forum every time I "logged in" the "show unread posts from last visit" only displayed posts received after my last visit - now I seem to be getting 7+ pages of posts most of which I have seen judging by the displayed times.
Am I doing something wrong or is there another action I must take to "clear the system"?
Otherwise a GREAT Forum which I enjoy reading each day and I have learnt a lot - thank you.
Title: Re: New Forum Host
Post by: Bealman on May 09, 2014, 01:02:04 AM
You could try marking all messages as read, which will clear them.

Cool avatar, by the way!  :thumbsup: