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Notices, Help With Problems and Your Forum Ideas... => Computer Help => Topic started by: Alex on June 28, 2013, 08:51:41 PM

Title: Computer help
Post by: Alex on June 28, 2013, 08:51:41 PM
Hi,

My daughter's keyboard has been acting up lately. When she types certain letters such as t, u, c and b either nothing happens or boxes appear on the screen.

She has Vista and everything has been fine until a few days ago. I've reset the keyboard to default settings but it's still the same. Even tried a new keyboard but still the same.

Any thoughts/suggestions appreciated.

Alex
Title: Re: Computer help
Post by: scotsoft on June 28, 2013, 09:38:58 PM
Has the setting for the keyboard been accidently changed from English?

Or has the language been changed in the settings?

It will be something daft like that Alex, get yourself into the Control Panel and check them  ;)

cheers John.
Title: Re: Computer help
Post by: Alex on June 28, 2013, 09:43:17 PM
Hi John,

Thanks for your reply. I thought it must be something simple. I have reset the keyboard to default settings but it's still the same.

I'll dig a bit deeper tomorrow.

Alex :wave:
Title: Re: Computer help
Post by: Tank on June 28, 2013, 10:22:10 PM
Try opening Notepad and seeing if these keys work. 

Windows is designed for 'Function Keys' so this might have been activated, but it won't work in Notepad.

If that doesn't help, then reboot and enter Safemode to see if it works. 

Also, is the keyboard covered in crumbs?!
Title: Re: Computer help
Post by: Pengi on June 28, 2013, 10:26:31 PM
Maybe there is a problem with the keyboard driver. I think you can download them from Microsoft
Title: Re: Computer help
Post by: MikeDunn on June 28, 2013, 10:29:11 PM
The fact that a different physical keyboard gives the same problem shows it is a Windows settings issue.

Assuming you have more than her account defined (you should never use the Admin account by default !  Always use a lower-privilege account as day-to-day usage), log into it - same problem ?  That account should have the default settings for the UK, and should be fine.

Back on her account, check the locale -  location should be UK, keyboard at English (UK).

Mike
Title: Re: Computer help
Post by: Alex on June 29, 2013, 11:27:51 AM
Hi guys,

The problem lies within her account somewhere. The same thing happened with Notepad.

We've set up a new account and everything seems to be ok.

Thanks again,

Alex :wave: