My Sky Broadband has gone painfully slow takes several minutes to load one page and if I open two forget it.
I have spoken to a few Sky users at work and it seems to be all around here is it a country wide problem?
How is your sky broadband?
I cant comment on where this info comes from but:-
Sky piggy back on the BT network and if at peak periods the bt network is particularly heavily loaded the systems at each exchange have certain algorythms built in to throttle back the DWDM circuits for non BT customers so im told!
Quote from: swisstony on March 13, 2013, 08:39:01 PM
I cant comment on where this info comes from but:-
Sky piggy back on the BT network and if at peak periods the bt network is particularly heavily loaded the systems at each exchange have certain algorythms built in to throttle back the DWDM circuits for non BT customers so im told!
Sounds a dubious rumour. The bits of BT that provide the telco service are covered by lots of restrictions on not favouring the bits of BT that sell internet.
Alan
These are my current speeds with Sky
(http://www.thinkbroadband.com/speedtest/button/136321015030186760316.png)
I wish we had broadband speeds like that in Oz, my downloads very between 100 kbps and 550 kbps.
Quote from: longbridge on March 13, 2013, 09:46:28 PM
I wish we had broadband speeds like that in Oz, my downloads very between 100 kbps and 550 kbps.
You're lucky, most of the time mine is below 100 kbps and thats with Sky. Not sure where the problem is as the original test showed 1mbps.
Dodger
Let me guess,,, week day evenings mainly monday tuesday?
sky have over subscribed and are suffering bandwidth issues the line in the BT advert that says "unlimited but slow" is an aimed quip at sky
if you ring them they will mumble on about a line fault send an engineer out and sometimes charge for the pleasure, but a colleague of mine did get a router upgrade from it,,,,
Its back to normal and so are the others in the area. In fact seems a little faster.
For those with problems, do you know if you're on an exchange which actually has Sky equipment in it?
Sky have two distinct set-ups; the first is where they put equipment in the exchange and connect the copper line to your house to it (aka LLU or Unbundled Local Loop). This doesn't go anywhere near anything even faintly related to BT broadband, and as EP rightly says, the bit of BT that sells circuits from the exchanges to wherever Sky (or any other ISP) want your packets to be is very heavily regulated not to favour another part of BT over non-BT customers. Also, the backhaul from the exchange will be a nailed-up point-to-point circuit, typically 1G or 10G, not contended.
The other flavour of Sky, which I think was sold as "Sky Connect", is where they don't have any equipment in the exchange, and instead directly re-sell a connection from BT's DSLAMs. In this case, you will be contending with BT and other reseller customers within the exchange, and more than likely be aggregated up with Sky customers on a bunch of other exchanges on a backhaul that's also contended.
The first option, Sky can actively manage all the equipment, the contention, and the performance is typically good. The second, much of it is outside their control, making anything better is expensive, and performance is not so good.
Apologies if this is all techno-babble, but might help some...