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Notices, Help With Problems and Your Forum Ideas... => Computer Help => Topic started by: roland johnson on July 18, 2021, 12:39:50 PM

Title: Error 403 - again!
Post by: roland johnson on July 18, 2021, 12:39:50 PM
I've seen other posts on this subject, but no simple answer. Apologies if I've missed one...

I watched the n Gauge Forum Show yesterday by clicking on a link I found somewhere. I came back this morning and googled "n gauge forum" which gave me the link https://www.ngaugeforum.co.uk (https://www.ngaugeforum.co.uk), but clicking on this gives me error 403. I don't remember this happening before, indeed I've got a bookmark with this address, which I wouldn't have saved if it gave me an error! Maybe it has to do with my new computer - MacBook running OS version 11.4 and browsing with Safari version 14.11. I got in eventually, but I don't have access to the home page, which seems odd.

I've read various suggestions (clear cache, restart, ...) which I've tried without success.

Judging by the posts I found on this subject, I'm not alone, so surely there must be a known cause and a corresponding solution ...?
Title: Re: Error 403 - again!
Post by: Malc on July 18, 2021, 03:25:54 PM
I donít run a MacBook, but I use an iPad with Safari. I tried the link in your post and it got straight in. Error 403 usually means you found the server but you are not authorised.
Title: Re: Error 403 - again!
Post by: LASteve on July 19, 2021, 06:25:02 AM
If you're on a new laptop, don't use the old bookmark saved from your browser. Navigate to the forum as if it's your first time by typing the URL. You'll need to login again as if you're brand new - usename, password, keep logged in "Forever" if I remember correctly.

Once you're in, bookmark the landing page and you'll be all set.
Title: Re: Error 403 - again!
Post by: Tank on July 19, 2021, 10:52:44 AM
I can't replicate it, so hoping it was a 'one off'.  Let me know if it happens again and the steps you took to get there.  Thanks!
Title: Re: Error 403 - again!
Post by: roland johnson on July 19, 2021, 01:13:46 PM
If you're on a new laptop, don't use the old bookmark saved from your browser. Navigate to the forum as if it's your first time by typing the URL. You'll need to login again as if you're brand new - usename, password, keep logged in "Forever" if I remember correctly.

Once you're in, bookmark the landing page and you'll be all set.

I deleted the old bookmark and typed in the URL, but I didn't have to login in again as a new user, so maybe I missed something here.

I can't replicate it, so hoping it was a 'one off'.  Let me know if it happens again and the steps you took to get there.  Thanks!

I still have the same effect, though I can get in with this link:
https://www.ngaugeforum.co.uk/SMFN/index.php?action=forum (https://www.ngaugeforum.co.uk/SMFN/index.php?action=forum)
but when I then click on Home, I still get the same error.

I tried again with Firefox and found the same behaviour.

Since others can't replicate it, it must have something to do with my hardware, settings or address. However, I repeat that I'm not alone - there are several instances of this reported on the forum - just search for "Error 403". Here's one I found:

https://www.ngaugeforum.co.uk/SMFN/index.php?topic=45755.msg576976#msg576976 (https://www.ngaugeforum.co.uk/SMFN/index.php?topic=45755.msg576976#msg576976)

where Takamine reports very similar behaviour. I browsed through that thread, but didn't find a clear diagnosis.
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