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Notices, Help With Problems and Your Forum Ideas... => Computer Help => Topic started by: Bob G on April 10, 2020, 11:05:56 AM

Title: Alexa thinking about answering
Post by: Bob G on April 10, 2020, 11:05:56 AM
We've had an Alexa for over a year, and an Alexa dot for a few months now.
We had to change our home hub to get the Halo boosters in order to run the Ring doorbell properly.
Now Alexa pauses for up to 5 seconds before answering, like she is thinking about it.
She's never done it before the hub change.
My wife said she got into a hell of a mess trying to pair Alexa to the new hub.
Any suggestions as to how I can get my old fast and sometimes witty Alexa back?

Bob
Title: Re: Alexa thinking about answering
Post by: joe cassidy on April 10, 2020, 01:38:56 PM
I suggest you replace Alexa by a real au pair girl.
Title: Re: Alexa thinking about answering
Post by: guest311 on April 10, 2020, 02:09:19 PM
mrs Bob might not agree  :hmmm:

not got one of these things myself,
a little bit worried about the idea of an open mic in the house 24/7....

do I trust the supposed privacy  :hmmm: NO

but again, that's probably just me being paranoid  :-\
Title: Re: Alexa thinking about answering
Post by: tempy2000 on April 25, 2020, 05:37:20 PM
Hi,

It could be something as simple as needing a software update, or maybe even just a reboot. If worst comes to worst, reset it and re-pair it - what it sounds like is happening is the Alexa is talking to one of the sub-routers, which is introducing a delay both ways, rather than it talking directly to you main Hub.
Title: Re: Alexa thinking about answering
Post by: njee20 on April 25, 2020, 07:45:58 PM
Have you done a network speed test before and after? Most likely explanation is that the speed is now slower (which is odd, but that's a separate issue), so it takes a while to respond.

Assuming it's both Echo devices that are now slow there's no other obvious explanation.
Title: Re: Alexa thinking about answering
Post by: Bob G on April 25, 2020, 10:48:55 PM
The really crazy thing is that she's recently speeded up again.
Maybe she found a faster signal from the hub again?
One thing though - she doesn't listen to me. Only Mrs Bob  :hmmm:.

Bob
Title: Re: Alexa thinking about answering
Post by: njee20 on April 25, 2020, 10:52:29 PM
Changing routers can mean speeds fluctuate for a while, although I'd expect that to settle down quite fast. I suspect they were picking up a signal off the new Halo devices, and the peripheral speeds were much slower while things bedded in.
Title: Re: Alexa thinking about answering
Post by: Bealman on April 25, 2020, 11:25:50 PM
Your first post has made my morning, Bob.

I keep reading through it and keep coming up with all sorts of innuendos. ;)

Anyway, hope you get it sorted.  :thumbsup:

I especially like the way it only responds to your wife's voice! Whatdya expect?  :beers:
Title: Re: Alexa thinking about answering
Post by: GrahamB on April 26, 2020, 09:13:28 AM
I know nothing about these digital assistant things, can you tell/ask them to play radio stations such as Caroline?
Title: Re: Alexa thinking about answering
Post by: njee20 on April 26, 2020, 09:18:10 AM
Yep, exactly. I believe Echos can just do any DAB station, although I've not tested that. Or individual songs, or playlists based on songs or artists you like.