N Gauge Forum

Notices, Help With Problems and Your Forum Ideas... => Forum Ideas and Problems. => Topic started by: Yet_Another on May 02, 2016, 09:00:35 PM

Title: Poor Forum Performance
Post by: Yet_Another on May 02, 2016, 09:00:35 PM
I'm slightly concerned that the performance issues around loading pictures are spreading. It's just been taking me minutes to load each page, and performance in general seems to have been degraded recently. I've just done a speed test on my line, and 30 Mbps should be adequate for most things.

Is there any diagnosis for what is going on server-side?
Title: Re: Poor Forum Performance
Post by: port perran on May 02, 2016, 09:02:31 PM
All seems to be fine here.
I've just made a post with a video link with no problems at all.
Title: Re: Poor Forum Performance
Post by: Derwentbob on May 02, 2016, 09:49:41 PM
Working well for me and I only get 1 Mbps. Maybe it is browser or ISP related?
Title: Re: Poor Forum Performance
Post by: Bealman on May 02, 2016, 10:29:34 PM
There have been issues with uploading photos in recent weeks, but we have had reports that all is working well now. I have uploaded photos in the last couple of days with no problems.

We will continue to monitor the situation, however.
Title: Re: Poor Forum Performance
Post by: Tank on May 03, 2016, 09:48:06 AM
Sorry for any trouble lately.  The hosting company say that there is/was a website that was causing issues on one of their servers, which was causing issues on here.  Hopefully it's sorted out now.
Title: Re: Poor Forum Performance
Post by: railsquid on May 03, 2016, 09:51:12 AM
Maybe it was just a split gear  :beers:
Title: Re: Poor Forum Performance
Post by: Newportnobby on May 03, 2016, 10:38:54 AM
There's no rhyme or reason to it but the forum still 'hangs' this morning and every now and then I lose the forum completely and have to do a refresh.
Title: Re: Poor Forum Performance
Post by: Tank on May 03, 2016, 10:58:36 AM
Thanks Mick.  I just tried to upload the pictures of my Class 89 build, but it's not working. ::)
Title: Re: Poor Forum Performance
Post by: Tank on May 03, 2016, 11:12:29 AM
Thanks Paul, I'm sure you're right.  Sadly, mine aren't even uploading today. :(
Title: Re: Poor Forum Performance
Post by: Ditape on May 03, 2016, 11:15:35 AM
[smg id=39051 type=preview align=center caption="abbey wood"]

just tried a random picture upload and for the first time for quite a while the upload went swiftly and easily, The problem as far as I can see seems to be fixed  :thankyousign:
Title: Re: Poor Forum Performance
Post by: port perran on May 03, 2016, 11:52:04 AM
(http://i653.photobucket.com/albums/uu257/martinscane/99FDE6F6-BB1F-4CF8-A5E6-EA4D9B872313_zpsadbpugve.jpg) (http://s653.photobucket.com/user/martinscane/media/99FDE6F6-BB1F-4CF8-A5E6-EA4D9B872313_zpsadbpugve.jpg.html)
I too have just posted this random photo (using Photobucket).
No problem at all.
Title: Re: Poor Forum Performance
Post by: Bealman on May 03, 2016, 12:11:00 PM
That looks like orriby oversized, Di  :uneasy:
Title: Re: Poor Forum Performance
Post by: Ditape on May 03, 2016, 03:12:08 PM
Quote from: Bealman on May 03, 2016, 12:11:00 PM
That looks like orriby oversized, Di  :uneasy:
Oooops!!! sorry it was a totally random pick from the photos from the Wales and West show at the weekend. :sorrysign:
Title: Re: Poor Forum Performance
Post by: Newportnobby on May 09, 2016, 03:04:11 PM
Forum virtually unuseable since I logged on at 14.40hrs today. Soooooo slow to load pages and I'm getting lots of 500 Error notifications :help:
Title: Re: Poor Forum Performance
Post by: port perran on May 09, 2016, 05:32:42 PM
The forum was slowish here yesterday but is behaving perfectly normally this afternoon.
Title: Re: Poor Forum Performance
Post by: Yet_Another on May 09, 2016, 07:14:38 PM
Quote from: newportnobby on May 09, 2016, 03:04:11 PM
Forum virtually unuseable since I logged on at 14.40hrs today. Soooooo slow to load pages and I'm getting lots of 500 Error notifications :help:
I tried browsing using two methods at once at lunchtime (12-13:00), and I was getting very slow responses from both. One was traditional work PC 'plugged in', the other was my iPhone on 4G.
Title: Re: Poor Forum Performance
Post by: Newportnobby on May 09, 2016, 08:39:53 PM
'Tis much better now but still not at it's usual speed.
Title: Re: Poor Forum Performance
Post by: Marcus Amison on May 12, 2016, 02:45:56 AM
Quote from: Bealman on May 03, 2016, 12:11:00 PM
That looks like orriby oversized, Di  :uneasy:
how could you tell just by looking at the image? ;)
Title: Re: Poor Forum Performance
Post by: Bealman on May 12, 2016, 02:52:22 AM
 ;D The locos and stock of OO stuff always looks toylike and plasticcy to my eyes, and the stock on that layout looks, well, toylike and plasticcy  :D

The track is usually a giveaway too, but you can also get some idea of scale by comparing it to the people you can just see behind the layout.  :thumbsup:
Title: Re: Poor Forum Performance
Post by: ScottyStitch on May 12, 2016, 09:13:24 AM
Quote from: Tank on May 03, 2016, 09:48:06 AM
Sorry for any trouble lately.  The hosting company say that there is/was a website that was causing issues on one of their servers, which was causing issues on here.  Hopefully it's sorted out now.

This is appalling, the website should work out of the box every time. It wasn't like this in the old days!  :bounce:

Hat. Coat...........
Title: Re: Poor Forum Performance
Post by: GroupC on May 12, 2016, 11:31:58 AM
Extremely slow today for me: 1min 20secs to load this page. Problem's not with me as everything else I usually look at online is fine.

I shall now press "POST" and see how long it takes...
Title: Re: Poor Forum Performance
Post by: Bealman on May 12, 2016, 11:58:02 AM
We are looking at it, seriously, folks.  :thumbsup:
Title: Re: Poor Forum Performance
Post by: Yet_Another on May 16, 2016, 10:52:35 PM
Between 22:40 and 22:50 (just now) it's taken me 10 minutes to read one message in one thread, then post here how bad the performance is.

Not complaining, just observing.
Title: Re: Poor Forum Performance
Post by: Bealman on May 17, 2016, 12:19:20 AM
I'm starting to wonder if it's a time related, high traffic thing.... here in Australia I'm having very few problems, both with speed and uploading pics. Maybe it's because I'm accessing it at quiet times in the UK. Just a thought.
Title: Re: Poor Forum Performance
Post by: daveg on May 17, 2016, 06:50:19 AM
I'm often on the forum quite early in the morning when it's usually OK although I have noticed a slight slowdown recently.

Dave G
Title: Re: Poor Forum Performance
Post by: port perran on May 17, 2016, 07:56:31 AM
It's generally fine here in Cornwall first thing in the morning and later in the evening.
On Snday afternoon, for instance, I had to give up as it was so very slow.
Title: Re: Poor Forum Performance
Post by: Bealman on May 17, 2016, 09:39:47 AM
Thanks! Could help the fix  :thumbsup:
Title: Re: Poor Forum Performance
Post by: Bob Tidbury on May 17, 2016, 09:59:00 AM
No problem here just as quick as allways .
Bob
Title: Re: Poor Forum Performance
Post by: Newportnobby on May 17, 2016, 10:27:09 AM
Quote from: Bealman on May 17, 2016, 12:19:20 AM
I'm starting to wonder if it's a time related, high traffic thing.... here in Australia I'm having very few problems, both with speed and uploading pics. Maybe it's because I'm accessing it at quiet times in the UK. Just a thought.

Don't think so, George, as I use the forum at random times. Mostly when the kids are at school and sometimes in the middle of the night, but problems are still suffered, especially with the Media section which, frankly, is a PITA at present.
Title: Re: Poor Forum Performance
Post by: Bealman on May 17, 2016, 10:35:49 AM
Interesting. I can't  investigate at the moment, 'cos I'm having a VB not a Fourex at club at moment.

What's a PITA?

Title: Re: Poor Forum Performance
Post by: Dorsetmike on May 17, 2016, 11:48:56 AM
QuoteWhat's a PITA?

Pain in the  :censored: (crude version of butt)
Title: Re: Poor Forum Performance
Post by: Hailstone on May 17, 2016, 12:06:22 PM
I have been trying to upload pictures between 01:00 and 02:00 this morning and in the last hour and the sites progress is almost glacial, which is a nuisance as I have written a tutorial about N brass bogies ant the pictures are part of it and I cannot post it until these are loaded.

Regards

Alex
Title: Re: Poor Forum Performance
Post by: Bealman on May 17, 2016, 12:13:40 PM
Dorerstmike: Shows you how much time I spend on social networks  8)

Hailstone: Please see Tank's notice at top of forum  :thumbsup:

Title: Re: Poor Forum Performance
Post by: Bealman on May 17, 2016, 12:24:34 PM
It's 9.30pm here in downunderland and things have started slowing up. I can't do much about it personally (Tank is on it, see post at top of forum ), but I still wonder about traffic density. :hmmm:

Having typed this, it's suddenly super quick!   :worried:
Title: Re: Poor Forum Performance
Post by: Dorsetmike on May 17, 2016, 01:02:36 PM
My download speed is normally around 90M, but forum loading is always much slower than the majority of other sites.
Title: Re: Poor Forum Performance
Post by: maridunian on May 17, 2016, 02:14:17 PM
Very slow image uploads 16/5/16:

Timestamp:Filename:Size
================
20:54:12 BST:_20160516_205411.JPG:65.23 KB
21:03:18 BST:_20160516_210317.JPG:49.12 KB
21:08:43 BST:_20160516_210841.JPG:51.60 KB
21:13:04 BST:_20160516_211304.JPG:52.06 KB

Mike
Title: Re: Poor Forum Performance
Post by: Notroh on May 17, 2016, 04:35:24 PM
Hi

Tried to up load some pics to a post at 16.22. Nothing happened, so left site.

I have only just been able to get back onto the site - 16.34 it just hung for the intervening time.

Hope this helps

Peter
Title: Re: Poor Forum Performance
Post by: Ditape on May 17, 2016, 05:03:48 PM
After waiting 20 minutes for a image to upload I resorted to Photobucket again today, :( ,something is not right in the NGF server world. :'(
Title: Re: Poor Forum Performance
Post by: Dorsetmike on May 17, 2016, 08:08:24 PM
At 8pm on 17/05/16, site took 2 minutes 50 seconds from clicking URL in Bookmark to Home page appearing.

(Speed test shows download at 88M)
Title: Re: Poor Forum Performance
Post by: RichardBattersby on May 17, 2016, 09:09:17 PM
I've noticed for a little while now that the website is taking some time to load (not uploading / downloading anything). Very occasionally it will time out!
Title: Re: Poor Forum Performance
Post by: dannyboy on May 17, 2016, 10:09:21 PM
Are people who are having problems with the site having problems with any other site? I have been having problems loading the NGF site for a couple of weeks - I usually get the mesage that the site took too long to respond. However, I am having problems with other sites, but it seems to be a totally random thing. I live in a very rural part of Ireland and up/download speeds have never been brilliant, although they are much better when I log on at work, (using the same browser (Google), the same dongle and the same laptop). And yet, sometimes, I can download a problem site pretty quickly. I have tried using Firefox without any noticeable difference, so I am at a loss to explain what the problem is. I must admit, it is getting  :censored: annoying, but, as I say, it is not just the NGF site.

Addit:  :censored: amazing, from hitting the 'save' buton to getting the above post on the site took about 3 seconds!!  :confused2:
Title: Re: Poor Forum Performance
Post by: Notroh on May 18, 2016, 08:50:19 AM
Can't post images again - just hangs - 08.48

Frustrating or what....

Peter
Title: Re: Poor Forum Performance
Post by: N Gauge Bob on May 18, 2016, 10:32:01 AM
10.30am 18/05. Tried to post on ebay section and was told forum not available on line.
Title: Re: Poor Forum Performance
Post by: GaryAlan on May 18, 2016, 12:03:51 PM
Just had a
"The www.ngaugeforum.co.uk (http://www.ngaugeforum.co.uk) page isn't working

www.ngaugeforum.co.uk (http://www.ngaugeforum.co.uk) didn't send any data.
ERR_EMPTY_RESPONSE " 

18/05/2016  12:00 PM  Win 10 64bit   Googal browser

Clicked reload and everythings fine.

Gary
Title: Re: Poor Forum Performance
Post by: guest311 on May 18, 2016, 12:07:37 PM
12:00 midday today took 2 mins and 15 seconds to log in
Title: Re: Poor Forum Performance
Post by: dannyboy on May 18, 2016, 12:20:49 PM
Quote from: GaryAlan on May 18, 2016, 12:03:51 PM
Just had a
"The www.ngaugeforum.co.uk (http://www.ngaugeforum.co.uk) page isn't working

www.ngaugeforum.co.uk (http://www.ngaugeforum.co.uk) didn't send any data.
ERR_EMPTY_RESPONSE " 

18/05/2016  12:00 PM  Win 10 64bit   Googal browser

Clicked reload and everythings fine.

Gary

I am getting the same as Gary and sometimes get the "page took too long to respond" message. There seems to be no pattern though - like Gary, I reload and it works and other times it don't   :hmmm:. I also have Win 10 64bit, but I use 'Google' (sorry Gary  ;)).
Title: Re: Poor Forum Performance
Post by: austinbob on May 18, 2016, 06:09:48 PM
Very difficult to access site in Farnborough Hampshire around 18:00 on 18th May 2016 for about 5 minutes.
:beers:
Title: Re: Poor Forum Performance
Post by: Newportnobby on May 18, 2016, 08:34:59 PM
A secondary issue is that, as it appears any pic has not loaded, people are trying again when, in fact, the pic did load. This is resulting in anything up to 8 (that's the highest I've counted so far) identical pics appearing in the Media section.
Title: Re: Poor Forum Performance
Post by: austinbob on May 18, 2016, 09:20:38 PM
No access at all from around 21:00 for about 10 mins here in Farnborough Hampshire.
:beers:
Title: Re: Poor Forum Performance
Post by: jrb on May 18, 2016, 10:43:09 PM
FWIW, I haven't experienced any issues with the NGF being slow, except when uploading pictures. The upload screen just hangs, then the site slows to a crawl (with, for example, the main page taking anywhere between 50 and 120 seconds to load). Even after closing windows explorer and re-opening, other sites work as normal, but the NGF is still glacial, only being resolved by rebooting my PC. Then it returns to normal - until I try to upload pics again :worried:

Title: Re: Poor Forum Performance
Post by: maridunian on May 19, 2016, 04:59:01 PM
Very slow upload of an image file:

Posted April 06, 2014, 15:43:35 GMT [16:43:35 BST]
Width × Height 1024 × 576
Filesize 106.93 KB
Filename Devlin's No 2x c (2).jpg

Whilst this was uploading, it was impossible to open a new window to NGF.

The original file was 3920x2204 pixels at 72dpi in 24bit sRGB colour and 1.8MB in size, so I'm guessing it's the compression/rendering process that's causing the server to run out of welly, potentially hitting other users at the same time.

Mike

Title: Re: Poor Forum Performance
Post by: keithbythe sea on May 19, 2016, 07:29:23 PM
Hi Tank,
generally slow loading pages 7:15 - 7:30 pm BST today, 19th May

Oh, and slow previewing this post!
Title: Re: Poor Forum Performance
Post by: Bealman on May 19, 2016, 10:17:31 PM
Quote from: newportnobby on May 18, 2016, 08:34:59 PM
A secondary issue is that, as it appears any pic has not loaded, people are trying again when, in fact, the pic did load. This is resulting in anything up to 8 (that's the highest I've counted so far) identical pics appearing in the Media section.
Yes I noticed that's still happening when I looked this morning.
Title: Re: Poor Forum Performance
Post by: Bealman on May 20, 2016, 04:01:21 AM
Looks like the lurgi has finally hit Australia, too. 1.00pm Aus time (4am UK time).... can't even upload one photo yet alone several.  >:(
Title: Re: Poor Forum Performance
Post by: colpatben on May 20, 2016, 07:16:26 AM
This morning 20/05/16 at 06:00 BST I mass uploaded 18 pictures to my 'New Start' album in three groups of six with no problems at all.

However at 06:45 BST I tried to add several more pictures and no go, the lot froze as has become the norm and I bailed out.
Title: Re: Poor Forum Performance
Post by: Bealman on May 20, 2016, 07:23:10 AM
Yeah, just took a look at those, Colin, and was wondering how you did it!

Great pics, by the way.  :thumbsup:
Title: Re: Poor Forum Performance
Post by: colpatben on May 20, 2016, 07:30:51 AM
G'day.

I was staring to doubt my sanity, and my computer (new W10) and Web browser (Firefox).

BTW I generally try to monitor my Up/Download speeds during these periods of poor performance but they do not change by much

http://www.speedtest.net/ (http://www.speedtest.net/)
Title: Re: Poor Forum Performance
Post by: Longmoor on May 20, 2016, 11:42:39 AM
20th May 11.45  Trying to upload pics to an album. The upload appears to be happening but after several minutes it times out and I get an error message. Then I check the album to find the pics are there. Very strange.

Title: Re: Poor Forum Performance
Post by: MinZaPint on May 20, 2016, 01:06:33 PM
Only just able to log in, trying since about 12.00. Incredibly slow loading to post this, will pop back later to see how things are, have things to do  :confused1:
Title: Re: Poor Forum Performance
Post by: Snowwolflair on May 20, 2016, 02:15:37 PM
ngaugeforum.co.uk
DNS TEST
2016-05-20 15:03:12
Permalink:   
Delegation
Everything is fine.
All tests successful in this part, no errors or warnings.
Nameserver
ns0.lcn.com.
Everything is fine.
All tests successful in this part, no errors or warnings.
ns1.lcn.com.
Everything is fine.
All tests successful in this part, no errors or warnings.
Consistency
Everything is fine.
All tests successful in this part, no errors or warnings.
SOA
Everything is fine.
All tests successful in this part, no errors or warnings.
Connectivity
Everything is fine.
All tests successful in this part, no errors or warnings.
DNSSEC
Everything is fine.
All tests successful in this part, no errors or warnings.

PING TEST
94.126.40.39  54ms to 60ms no packet loss.

TRACE ROUTE
19 hops 54ms no loss



OK everything to the host server is working fine, its not a bad connection, its a bad hosting server.
Title: Re: Poor Forum Performance
Post by: GeeBee on May 20, 2016, 04:57:09 PM
Just spent 5 minutes waiting for the Forum to open everything seems to be very slow at the moment
Graham
Title: Re: Poor Forum Performance
Post by: Dorsetmike on May 20, 2016, 06:25:57 PM
Problems I have are mostly loading images, including getting error messages, then finding the image has loaded and can be displayed. Also it would seem that  it balks at loading multiple images, I tried uploading 4 and only one made it, so uploaded another single image which got the error message saying it failed but the image was present and displayed.
Title: Re: Poor Forum Performance
Post by: Newportnobby on May 20, 2016, 08:33:55 PM
It's always worth checking to see if the photo has actually successfully been uploaded even if you think it hasn't. Today there were 10 identical pics in the 'Unseen' section :doh:
Title: Re: Poor Forum Performance
Post by: port perran on May 20, 2016, 08:43:13 PM
I've had no real problems over the last few days till just now.
I've been using the forum for about 20 mins (including posting a couple of pictures) with no problem at all.
Then at 20.34 it started to go VERY slowly.
Taking over a minute to load individual posts and then just over 3 minutes to load this particular topic.
Hopefully when I click Post it will actually do something....we'll see.
Title: Re: Poor Forum Performance
Post by: lil chris on May 20, 2016, 08:44:21 PM
Just tried to post a pic tonight, now 8.49pm. It has taken 4 mins to try to load a pic and I recieved a 504 error code.

I checked after posting this post, the pic had loaded but it does not go to the loaded page it displays the error 504. re load the album and the pic is there.
Title: Re: Poor Forum Performance
Post by: gc4946 on May 20, 2016, 08:49:50 PM
Still very slow uploading even one image just now
Title: Re: Poor Forum Performance
Post by: port perran on May 20, 2016, 08:53:23 PM
Quote from: port perran on May 20, 2016, 08:43:13 PM
I've had no real problems over the last few days till just now.
I've been using the forum for about 20 mins (including posting a couple of pictures) with no problem at all.
Then at 20.34 it started to go VERY slowly.
Taking over a minute to load individual posts and then just over 3 minutes to load this particular topic.
Hopefully when I click Post it will actually do something....we'll see.
20:53 - Back to normal now. No problems.
Title: Re: Poor Forum Performance
Post by: colpatben on May 21, 2016, 07:44:14 AM
Quote from: Snowwolflair on May 20, 2016, 02:15:37 PM
ngaugeforum.co.uk
DNS TEST
2016-05-20 15:03:12
Permalink:   
Delegation
Everything is fine.
All tests successful in this part, no errors or warnings.
Nameserver
ns0.lcn.com.
Everything is fine.
All tests successful in this part, no errors or warnings.
ns1.lcn.com.
Everything is fine.
All tests successful in this part, no errors or warnings.
Consistency
Everything is fine.
All tests successful in this part, no errors or warnings.
SOA
Everything is fine.
All tests successful in this part, no errors or warnings.
Connectivity
Everything is fine.
All tests successful in this part, no errors or warnings.
DNSSEC
Everything is fine.
All tests successful in this part, no errors or warnings.

PING TEST
94.126.40.39  54ms to 60ms no packet loss.

TRACE ROUTE
19 hops 54ms no loss



OK everything to the host server is working fine, its not a bad connection, its a bad hosting server.

I am sure most of us haven't a clue what all this is about, but you seem to be well versed in this kind of mystical stuff and have an opinion as to where the problems may be.

Would you explain what you are indicating is occurring when you run these diagnostics?

Are these tests that we could run ourselves from different parts of the world to help track down the problem that is obviously now global, and would they be of any benefit to Tank, the hosting company and us as individual users?

Would you be willing to PM Tank and offer your help in liaising with the Hosting company for this forum?

Bearing in mind that this Forum is free at the point of use (maybe you are one of the regular monthly donors), I am certain he and his team of moderators would be thankful, as they must be apprehensive whenever they open this topic to see what is happening next.


:thankyousign: in advance.
Title: Re: Poor Forum Performance
Post by: Snowwolflair on May 21, 2016, 11:17:58 PM
Very quick summary.

the tests are  me knocking on the door of the computer that has our website stored on it.

The tests are common computer network engineers tests and measure time of response, is the address correct in the telephone directory, and are you there.

What the tests show is the problem is inside the hosting computer and is not the connections from us to it.

I posted them so the hosting company can't dodge the issue

Particularly the important thing is the hosting company cannot say it is bad internet connections.
Title: Re: Poor Forum Performance
Post by: colpatben on May 22, 2016, 07:16:01 AM
Quote from: Snowwolflair on May 21, 2016, 11:17:58 PM

What the tests show is the problem is inside the hosting computer and is not the connections from us to it.

I posted them so the hosting company can't dodge the issue

Particularly the important thing is the hosting company cannot say it is bad internet connections.

OK, I fully understand that. So there is no advantage in other N Gauge forum users performing these tests and posting and/or forwarding them to hosting company.

However if there is a problem with the Hosting company and as you say that you 'posted them so the hosting company can't dodge the issue' what is their response to your previous comment on May 20th that:

'its not a bad connection, its a bad hosting server' ?

If they confirm that they have a problem, and it cannot be resolved then surely in normal commercial terms they are in breach of their contract with Tank/N Gauge forum.

Just my thoughts and thank you for your reply to my query.
Title: Re: Poor Forum Performance
Post by: Caz on May 22, 2016, 09:54:01 AM
Yested afternoon (approve 1530 CET) I gave up even trying to read the forum as it was so slow, this morning, Sunday, uploaded half a dozen pics without any problem whatsoever and pages are loading fast.
Title: Re: Poor Forum Performance
Post by: Snowwolflair on May 22, 2016, 10:45:41 AM
Quote from: colpatben on May 22, 2016, 07:16:01 AM
Quote from: Snowwolflair on May 21, 2016, 11:17:58 PM

What the tests show is the problem is inside the hosting computer and is not the connections from us to it.

I posted them so the hosting company can't dodge the issue

Particularly the important thing is the hosting company cannot say it is bad internet connections.

OK, I fully understand that. So there is no advantage in other N Gauge forum users performing these tests and posting and/or forwarding them to hosting
company.

However if there is a problem with the Hosting company and as you say that you 'posted them so the hosting company can't dodge the issue' what is their response to your previous comment on May 20th that:

'its not a bad connection, its a bad hosting server' ?

If they confirm that they have a problem, and it cannot be resolved then surely in normal commercial terms they are in breach of their contract with Tank/N Gauge forum.

Just my thoughts and thank you for your reply to my query.


As per instructions

Quoteplease can you put a post on the following thread and leave a time of when you had the problem. The hosting company have asked for times. Forum Performance Thread

I assume the hosting team are watching, or the forum team are passing on.

We have no other way of communicating as we are users not site administrators
Title: Re: Poor Forum Performance
Post by: Caz on May 22, 2016, 10:48:27 AM
Tank is monitoring the situation and liaising with the host. 
Title: Re: Poor Forum Performance
Post by: Trainfish on May 23, 2016, 01:36:45 AM
Just took over 5 minutes to upload a post including 2 video links. I left it in the end, went to do something else, got a 500 error when I returned. Tried to post it again and it said I had posted it. Refreshed the page and there it was. Just like magic  :laugh3:
Title: Re: Poor Forum Performance
Post by: Tank on May 23, 2016, 08:54:28 AM
Thanks for keeping us posted.

Annoyingly (especially to you all!) I've had a very busy week as Ofsted visited where I worked and I had to take a back seat with regards to the forum.   :-[  I'm recruiting someone who is very good with websites who will work their magic and see if they can sort this mess out!!!
Title: Re: Poor Forum Performance
Post by: zwilnik on May 23, 2016, 10:46:23 AM
Thanks for the update Tank.

I'm wondering if it might all be down to the media library (and its sheer size now). If all the forum slowdowns match up to times when people are attempting to upload images or videos that might make sense.
Title: Re: Poor Forum Performance
Post by: MinZaPint on May 23, 2016, 12:46:33 PM
Quote from: Zwilnik on May 23, 2016, 10:46:23 AM
Thanks for the update Tank.

I'm wondering if it might all be down to the media library (and its sheer size now). If all the forum slowdowns match up to times when people are attempting to upload images or videos that might make sense.

that sounds possible, at the moment I can't see any pictures  :confused1:
Title: Re: Poor Forum Performance
Post by: Yet_Another on May 23, 2016, 01:58:51 PM
At 13:28 it took over four minutes to get onto the site. Attempting to get to the main page timed out with a 500 internal server error, and at the same time I used a history link to go directly to the General topic.

There is a useful diagnostic at the bottom of every page, which tells you how long it to for the server to generate the page you're looking at.

The above attempt looked like this:

Page created in 254.575 seconds with 35 queries.

The page I'm on now, writing this, looks like this:

Page created in 0.575 seconds with 23 queries.

The former is clearly very bad.

If it's possible to include any further diagnostic info in the page footer, it might help to pin down where the problem is occurring.

Just a thought. 
Title: Re: Poor Forum Performance
Post by: keerout on May 23, 2016, 02:02:48 PM
Today,twixt 12.00 and 14.00h GMT I could not get on the forum; that is, not even the home page...  :'(
hope it gets better soon
Gerard  :wave:
Title: Re: Poor Forum Performance
Post by: Oldman on May 23, 2016, 02:10:56 PM
Like post 80 exactly same problem , not even using phone and mobile version of forum
Title: Re: Poor Forum Performance
Post by: GeeBee on May 23, 2016, 03:28:01 PM
Tried to login at 2.30 pm after 5 mins I gave up and returned at 3.30 pm and it seems OK now
Title: Re: Poor Forum Performance
Post by: Newportnobby on May 23, 2016, 03:33:34 PM
Yeah - tried to log on at 15.00hrs but just got a 500 Error message. Successful at 15.30.
Title: Re: Poor Forum Performance
Post by: jpendle on May 23, 2016, 03:51:25 PM
Yep 3pm UK time today couldn't load the webpage, everything is fine now.

John P
Title: Re: Poor Forum Performance
Post by: Yet_Another on May 23, 2016, 07:20:54 PM
19:15. The forum is working ok, but no access at all to media. No pictures in posts, and unable to get my albums to load.
Title: Re: Poor Forum Performance
Post by: daveg on May 23, 2016, 07:31:42 PM
Opened my album OK but a little slow @19:30 hrs.

Dave G
Title: Re: Poor Forum Performance
Post by: GaryAlan on May 23, 2016, 07:37:31 PM
Hi I've been unable to log in since 13:45 - 19:25  23/05/16, I logged in ok to NMR, MRF and WOW's, no slow motion etc.
I did get this message several times when trying to log in,
(http://i1175.photobucket.com/albums/r627/garyalan1/ngnogo_zpstw4qv9ln.jpg) (http://s1175.photobucket.com/user/garyalan1/media/ngnogo_zpstw4qv9ln.jpg.html)
Title: Re: Poor Forum Performance
Post by: Sprintex on May 23, 2016, 07:48:33 PM
Post copied from "Posting Images" thread as it's applicable to this topic too:-

QuoteIMPORTANT !!

If you are trying to upload images and getting an error message please check your album before you try uploading the same image again - you will probably find it is there! We have seen many instances in past weeks of people uploading the same image 10 or more times in the belief it hasn't worked, and I wonder if this is contributing to the forum slowing down on occasions?

I believe the problem is still being worked on (as above) but until then please just check in your album if you receive the error message.

:thankyousign:


Paul
Title: Re: Poor Forum Performance
Post by: JasonBz on May 23, 2016, 08:03:56 PM
I couldn't connect with the site at all between about 17:15 and 18:45, not even to get a server error - It just said not responding or similar....
Title: Re: Poor Forum Performance
Post by: Ditape on May 23, 2016, 08:18:04 PM
I was unable to connect to the forum between about 1600 and 2000 to day 23/05/2016. :veryangry: :censored: :censored: :censored:
Title: Re: Poor Forum Performance
Post by: JasonBz on May 23, 2016, 08:19:46 PM
For me, at the moment, it is running faster than normal, by quite a speedy margin too!
Title: Re: Poor Forum Performance
Post by: port perran on May 23, 2016, 08:21:18 PM
I've been on for about 30 minutes now (20.20) with no issues at all.
Seems to be running quite well at the moment.
Title: Re: Poor Forum Performance
Post by: dannyboy on May 23, 2016, 08:47:33 PM
Just been to look at my media - straight in with no problem. I tried earlier this afternoon and got the '500 error'.
Title: Re: Poor Forum Performance
Post by: Shiney Sheff on May 23, 2016, 09:08:38 PM
No access to the site for me from around 1500 hrs to 1900hrs today.

I have also struggled to upload any pictures to my album for over a week now.when I submit the picture, I have to leave the site and return about 10 minutes later.
Title: Re: Poor Forum Performance
Post by: Tank on May 23, 2016, 09:12:35 PM
Paul (Only Me) is working wonders and finding lots of errors.   :thumbsup:
Title: Re: Poor Forum Performance
Post by: Sprintex on May 23, 2016, 09:20:53 PM
I managed to upload a pic successfully to one of my albums, no errors and no delays, and correct confirmation of upload page too :thumbsup:


Paul
Title: Re: Poor Forum Performance
Post by: Tank on May 23, 2016, 09:32:06 PM
Excellent! :thumbsup:  Let's hope it continues!!!  :D
Title: Re: Poor Forum Performance
Post by: Lazy-Ferret on May 23, 2016, 10:29:33 PM
23/05/16 22.20   Took me 8 mins to get to from Main menu to a point I could leave this message...
Title: Re: Poor Forum Performance
Post by: GeeBee on May 23, 2016, 10:30:02 PM
logged on at 10 pm no problems went to view my media no problems but ever since I went back the rest of the forum it is almost at a standstill
Graham
Title: Re: Poor Forum Performance
Post by: kiwi1941 on May 23, 2016, 11:17:47 PM
Wouldn't load at about 23.00 Pacific time last night [Noon GMT yesterday?] B
Title: Re: Poor Forum Performance
Post by: colpatben on May 24, 2016, 06:06:41 AM
Paul

This morning 24th May at 06:01 whilst trying an upload I had this report

(http://www.ngaugeforum.co.uk/SMFN/gallery/0/thumb_39957.jpg) (http://www.ngaugeforum.co.uk/SMFN/index.php?action=gallery;sa=view;id=39957)

I had to resize this original to below 600 pixel wide to get a download!

In the past I believe that the website media was resized automatically to suit as I have always used photos in the size that my camera shot ie 1600 * 1200 pixels.
Title: Re: Poor Forum Performance
Post by: colpatben on May 24, 2016, 06:44:22 AM
Quote from: Only Me on May 24, 2016, 06:12:55 AM
@colpatben (http://www.ngaugeforum.co.uk/SMFN/index.php?action=profile;u=1337)  thanks for the feedback, I had turned the Auto Resize option off to save some server load, however im pretty sure it was not the underlying issue so have just re-enabled it.
Paul

24th May 06:40

The upload resize is now OK.

I have now found another change.

If I start in 'My Album' from the  file view menu then I can move to the normal view that contains the file inormation.

(http://www.ngaugeforum.co.uk/SMFN/gallery/0/thumb_39963.jpg) (http://www.ngaugeforum.co.uk/SMFN/index.php?action=gallery;sa=view;id=39963)
(http://www.ngaugeforum.co.uk/SMFN/gallery/0/thumb_39964.jpg) (http://www.ngaugeforum.co.uk/SMFN/index.php?action=gallery;sa=view;id=39964)

However if I click on the Thumbnail view of the same uploaded file I get a Windows media view without the file information.

(http://www.ngaugeforum.co.uk/SMFN/gallery/0/thumb_39961.jpg) (http://www.ngaugeforum.co.uk/SMFN/index.php?action=gallery;sa=view;id=39961)
(http://www.ngaugeforum.co.uk/SMFN/gallery/0/thumb_39962.jpg) (http://www.ngaugeforum.co.uk/SMFN/index.php?action=gallery;sa=view;id=39962)

Hope that makes sense, if not Post or PM me.

Windows 10 on new PC, Browser Firefox (46.0.1).
Title: Re: Poor Forum Performance
Post by: colpatben on May 24, 2016, 07:15:44 AM
Paul

Fully understood, I can acess the data and [smg id] from the name below the thumbnail.

Can I just say  :thankyousign: so much for the work you have put in over the last few days to restore the Forum Website.
Title: Re: Poor Forum Performance
Post by: port perran on May 24, 2016, 08:24:31 AM
A big thank you to all those who have worked hard over the last few days or weeks trying to solve the forum's problems.
I'm sure that it is much appreciated by everyone.
Certainly seems to be working well this morning.
Title: Re: Poor Forum Performance
Post by: GaryAlan on May 24, 2016, 01:33:19 PM
Like port perran said, thank you guys:)
Title: Re: Poor Forum Performance
Post by: maridunian on May 24, 2016, 01:59:20 PM
Yes, would like to add my thanks - everything seems Ok now.

Mike
Title: Re: Poor Forum Performance
Post by: dannyboy on May 24, 2016, 02:09:05 PM
Me too  :beers:
Title: Re: Poor Forum Performance
Post by: zwilnik on May 24, 2016, 02:13:22 PM
Likewise, great stuff guys!
Title: Re: Poor Forum Performance
Post by: Ditape on May 24, 2016, 02:34:33 PM
 :thankyousign: :greatwork: :admiration: :heart:
thankyou boys for your hard work let's hope the problems are a thing of the past now.
Title: Re: Poor Forum Performance
Post by: GeeBee on May 24, 2016, 11:36:29 PM
Please ad my thanks to the growing list as well
Title: Re: Poor Forum Performance
Post by: bazzanel on May 24, 2016, 11:45:00 PM
That goes  for me too

:thankyousign:

Baz
Title: Re: Poor Forum Performance
Post by: dannyboy on May 25, 2016, 03:11:14 PM
Whilst having problems with the site over the last couple of weeks, I had problems with other sites, like a site took too long to respond or a site could not be reached etc. Since the problems on the forum site have been sorted out, (for which I thank you  :beers:), I do not seem to be getting errors on any other sites. I realise that, living in a very rural area like I do, I never will have a very good internet connection, but is it just a coincidence that my connection has more or less 'gone back to normal', or could the forum problems have had some effect on my internet connection  ???
Title: Re: Poor Forum Performance
Post by: dannyboy on May 25, 2016, 04:04:16 PM
Thanks for that Paul. I could not see how problems on one site could affect other sites, but then I thought, daft as it may seem, maybe there was something, a bit like a stray strand of wire shorting out the track  ???. Anyway, things seem a lot better now.  :thumbsup:
Title: Re: Poor Forum Performance
Post by: Ditape on May 25, 2016, 05:15:42 PM
Sorry to say the Forum seems to be V Slow again and I had the problem uploading an image again. :censored:
Title: Re: Poor Forum Performance
Post by: Zogbert Splod on May 25, 2016, 05:29:59 PM
Quote from: Only Me on May 25, 2016, 03:21:49 PM
@dannyboy (http://www.ngaugeforum.co.uk/SMFN/index.php?action=profile;u=4209) whilst I would love to be able to take credit for fixing your entire internet through repairing this forum, unfortunately I think it is highly unlikely and more of a coincidence I am afraid
:thumbsup:

Paul
I once told my ex-wife that, by starting a virus scan while online, she would be lucky if she was able to use her computer again for twenty years as she had just started to clean up the entire internet. She didn't talk to me for three days after she discovered I was making fun of her. It was GREAT!
Title: Re: Poor Forum Performance
Post by: MinZaPint on May 26, 2016, 05:18:04 PM
Logged on about 17.05 tried to load 1 pic have given up forum very slow!
Title: Re: Poor Forum Performance
Post by: dannyboy on May 26, 2016, 07:01:29 PM
Quote from: dannyboy on May 25, 2016, 04:04:16 PM
Anyway, things seem a lot better now.

I take that back - today the site seems to be slow one minute, then fine the next  :censored: -I seem to be getting the same messages as I had before, plus, some other sites are playing up as well  :confused2:
Title: Re: Poor Forum Performance
Post by: Bob Tidbury on May 27, 2016, 04:33:57 PM
Thankyou Paul are you speaking in Chinese it's certainly foreign to me anyway ,
But I'm sure you know what it means,and I'm also sure you will fix it.
Regards
Bob
Title: Re: Poor Forum Performance
Post by: Pengi on May 27, 2016, 06:45:35 PM
Really appreciate the work that you are doing Paul and your updates are very helpful

:thankyousign:
Title: Re: Poor Forum Performance
Post by: Newportnobby on May 31, 2016, 03:33:02 PM
Between 15.22 and 15.32hrs today I couldn't log on to the forum as it kept timing out
Title: Re: Poor Forum Performance
Post by: Bealman on June 01, 2016, 12:43:01 AM
Saw you comin'  :D
Title: Re: Poor Forum Performance
Post by: port perran on June 01, 2016, 07:45:31 AM
07.35 this morning , couldn't get on at all.
OK by 07.40 but has been sporadically normal and slow for the 5 minutes I've been on here.
Title: Re: Poor Forum Performance
Post by: austinbob on June 01, 2016, 08:25:30 AM
Very slow here in Farnborough Hampshire this morning at around 08:20
Its taken nearly 10 minutes to get this posted.
:beers:
Title: Re: Poor Forum Performance
Post by: Tank on June 01, 2016, 09:03:57 AM
Thanks all.  Waiting for the hosting company to give me the logs.
Title: Re: Poor Forum Performance
Post by: Newportnobby on June 01, 2016, 09:46:20 AM
I've been ejected at least 6 times in the last ½ hour - site too slow to respond ???
Title: Re: Poor Forum Performance
Post by: Bealman on June 01, 2016, 09:55:24 AM
You're going to the wrong establishments

I barred a bloke from our club once, but guess what....

I kept gettin' back in  :D
Title: Re: Poor Forum Performance
Post by: Tank on June 01, 2016, 10:17:05 AM
I've had no issues at all. :uneasy:
Title: Re: Poor Forum Performance
Post by: Tank on June 01, 2016, 10:31:52 AM
It seems that the hosting company had a DDoS Attack last night and is resolving the problem.  That is why it has been even worse this morning!!! ::)

https://www.lcn.com/status/521 (https://www.lcn.com/status/521)
Title: Re: Poor Forum Performance
Post by: Newportnobby on June 01, 2016, 11:03:51 AM
Quote from: Only Me on June 01, 2016, 10:02:19 AM
strange as It is absolutely fine for me at my office desk... and on my mobile...

try clearing out your cookies and offline stuff NPN...

Tried that, resulting in being thrown out every minute now :doh:
Keeps telling me the site can't be reached and takes too long to respond.
Title: Re: Poor Forum Performance
Post by: dannyboy on June 01, 2016, 12:28:00 PM
Tried logging in to the site at about 8.30 this morning - been trying a number of times and just managed to get in - 4 hours later!
Title: Re: Poor Forum Performance
Post by: Bob Tidbury on June 01, 2016, 01:39:21 PM
 :thankyousign: Only me ,,  it's back up and running fine here in High Wycombe.
Thanks for getting it sorted I'm back to being    :)  :bounce: happy now .and out of the way of Val who is in the middle of a spring clean of the kitchen and roped me in to help .
You've saved my day.
Bob
Title: Re: Poor Forum Performance
Post by: Snowwolflair on June 01, 2016, 01:56:47 PM
Quote from: Tank on June 01, 2016, 10:31:52 AM
It seems that the hosting company had a DDoS Attack last night and is resolving the problem.  That is why it has been even worse this morning!!! ::)

https://www.lcn.com/status/521 (https://www.lcn.com/status/521)

DNS/DDoS!   that's just all the members trying to log on.  :laughabovepost:

A couple of thoughts.

Who else do the web hosting company host?  ie. is their a Brexit, porn or similar website or board on the same hosted site that is eating the providers bandwidth.  I had this on my warship site some years ago where a porn site was hosted by the same company and our performance went through the floor.

The logon problem happens while someone is uploading a picture.  To see this open two windows on different platforms (PC and phone etc.), start to load a photo on one window and then try to access the site on the other.  The result is the web access stalls until the photo load completes.  This suggests the host has limited our sites simultaneous bandwidth.

Sorry this is so technical guys but if it sparks an idea how to fix it im sure you will put up with it.  :D
Title: Re: Poor Forum Performance
Post by: Newportnobby on June 01, 2016, 03:22:58 PM
I've been on for ½ an hour reading all unread posts and have not been thrown off once. However, in replying to one post I got a syntax error.
Title: Re: Poor Forum Performance
Post by: Tank on June 01, 2016, 03:27:29 PM
That's Paul working on something! Should have lasted 20 seconds.
Title: Re: Poor Forum Performance
Post by: Graham Walters on June 01, 2016, 03:59:17 PM
I've had the odd issue of not being able to connect, I think it was on Sunday, I assumed you were doing some work on it.
Title: Re: Poor Forum Performance
Post by: Tank on June 01, 2016, 04:03:34 PM
Currently, we're working on a new Gallery, and ditching the Media software shortly.  Should be really tonight if all goes well.
Title: Re: Poor Forum Performance
Post by: Newportnobby on June 01, 2016, 08:21:15 PM
Quote from: Tank on June 01, 2016, 03:27:29 PM
That's Paul working on something! Should have lasted 20 seconds.

Strange - that's what his other half told me too.
(That's got him back for the 'Bakelite' comment) >:D
Title: Re: Poor Forum Performance
Post by: Zogbert Splod on June 01, 2016, 09:29:51 PM
 :laughabovepost: note to self: Do not annoy that knobish character - he is tooooo sharp for me.
Title: Re: Poor Forum Performance
Post by: austinbob on June 02, 2016, 08:32:13 AM
Forum really whizzing along this morning - fingers crossed it continues.
:beers:
Title: Re: Poor Forum Performance
Post by: Snowwolflair on June 02, 2016, 10:11:53 AM
It seems all links to photos have been lost

See this thread http://www.ngaugeforum.co.uk/SMFN/index.php?topic=32841.msg384664#msg384664 (http://www.ngaugeforum.co.uk/SMFN/index.php?topic=32841.msg384664#msg384664)

Is this temporary or do we have to start again?
Title: Re: Poor Forum Performance
Post by: austinbob on June 02, 2016, 10:24:42 AM
Quote from: Snowwolflair on June 02, 2016, 10:11:53 AM
It seems all links to photos have been lost

See this thread http://www.ngaugeforum.co.uk/SMFN/index.php?topic=32841.msg384664#msg384664 (http://www.ngaugeforum.co.uk/SMFN/index.php?topic=32841.msg384664#msg384664)

Is this temporary or do we have to start again?
You're right! Everything was fine when I checked about 08:30 this morning!
:beers:
Title: Re: Poor Forum Performance
Post by: Snowwolflair on June 02, 2016, 10:25:54 AM
New photo posts are not working either. :'(
Title: Re: Poor Forum Performance
Post by: Tank on June 02, 2016, 10:33:16 AM
Don't panic, all is backed up.  A couple of teething issues.  It took HOURS to process the pictures, so there are a couple of snags to attend to.  :)
Title: Re: Poor Forum Performance
Post by: Snowwolflair on June 02, 2016, 10:34:58 AM
 :thankyousign: :NGaugersRule:
Title: Re: Poor Forum Performance
Post by: austinbob on June 02, 2016, 04:50:40 PM
I can see other peoples photos but not my own e.g.
http://www.ngaugeforum.co.uk/SMFN/index.php?topic=25611.0 (http://www.ngaugeforum.co.uk/SMFN/index.php?topic=25611.0)
:beers:
Title: Re: Poor Forum Performance
Post by: Notroh on June 02, 2016, 06:01:44 PM
Quote from: austinbob on June 02, 2016, 04:50:40 PM
I can see other peoples photos but not my own e.g.
http://www.ngaugeforum.co.uk/SMFN/index.php?topic=25611.0 (http://www.ngaugeforum.co.uk/SMFN/index.php?topic=25611.0)
:beers:

I have exactly the same problem, even though I have followed your Ctrl-F5 instructions

Peter
Title: Re: Poor Forum Performance
Post by: Snowwolflair on June 02, 2016, 06:05:03 PM
Still the same.


(http://www.ngaugeforum.co.uk/SMFN/gallery/40/3761-020616180425.jpeg) (http://www.ngaugeforum.co.uk/SMFN/index.php?action=gallery;sa=view&id=40380)
Title: Re: Poor Forum Performance
Post by: Tank on June 02, 2016, 06:17:29 PM
I thought you were supposed to fix everything?!  :D
Title: Re: Poor Forum Performance
Post by: Snowwolflair on June 02, 2016, 06:18:07 PM
At least all new photos appear to be showing and the posting process is fast and clean.

So going forward we are alright for new postings and the forum history can catch up when the problems are identified.

I wonder if they have these problems on the Dark Web  :smiley-laughing:
Title: Re: Poor Forum Performance
Post by: Graham Walters on June 02, 2016, 07:48:39 PM
Quote from: Snowwolflair on June 02, 2016, 06:18:07 PM
At least all new photos appear to be showing and the posting process is fast and clean.

So going forward we are alright for new postings and the forum history can catch up when the problems are identified.

I wonder if they have these problems on the Dark Web  :smiley-laughing:

I thought this was the dark web  :confused2:
Title: Re: Poor Forum Performance
Post by: Izzy on June 03, 2016, 09:37:15 AM

I had no problems uploading a few shots yesterday, but weirdly I can see images in threads if I just visit without signing in, but can't if I do. Are these the issues still to be sorted?

Izzy
Title: Re: Poor Forum Performance
Post by: Graham Walters on June 03, 2016, 09:56:36 AM
Methinks someone has been playing with the permissions buttons !
Title: Re: Poor Forum Performance
Post by: Graham Walters on June 03, 2016, 10:54:19 AM
Quote from: Only Me on June 03, 2016, 10:09:24 AM
Hi Graham,

As we said, the gallery permissions are somewhat interesting at the moment, I'm looking into it and running a script to sort it out I hope.  Failing that I'll be taking the gallery away and re-imaging it, meaning any photos uploaded in the last two days will get zapped...

This unfortunately is the joy of using freeware front ends and then installing lots of different developers mods to make the forum work the way it does, then when moving from a badly coded media manager which uses all system resources to a new one there is bound to be an amount of tinkering required. 

It would be a lot easier to put the forum into maintenance mode but I was trying to keep it up for you all....

**Its also worth remembering that the forum is Free so whilst its an inconvenience to people remember you paid nothing to be able to store your images here anyway :P , and I'm being paid nothing to sort it out**  :doh:

I've got an XF licence  if you want it
Title: Re: Poor Forum Performance
Post by: Bob Tidbury on June 03, 2016, 02:33:45 PM
Forum working fine for me except the gallery just shows the word image and a small blue square if I touch that I get a black page with a white square and what I call a clock hand going round but then that's all .Am I doing something wrong .?
I have deleted the history on Safari but it  made no difference  .
Bob
Title: Re: Poor Forum Performance
Post by: Jack on June 03, 2016, 05:27:47 PM
Can I just say a BIG THANK YOU for all the hard work that's gone into sorting out the various tech issues of late.  :admiration: :admiration:

If Only Me had hair before he started, he's probably got even less now.  :thumbsup:  :beers: :beers:
Title: Re: Poor Forum Performance
Post by: austinbob on June 03, 2016, 06:43:30 PM
Quote from: Jack on June 03, 2016, 05:27:47 PM
Can I just say a BIG THANK YOU for all the hard work that's gone into sorting out the various tech issues of late.  :admiration: :admiration:

If Only Me had hair before he started, he's probably got even less now.  :thumbsup:  :beers: :beers:
Absolutely.... Well done... All looking good now.   :thankyousign: :beers:
Title: Re: Poor Forum Performance
Post by: Railwaygun on June 03, 2016, 06:52:46 PM
If a 2 day outage would help sort the issues, then I think you should put up a warning and go ahead.

Sky do it overnight ( for a paid service) so do it and get it over with , and the Forum can buy the beer!

Nick R

ps uploading works!

(http://www.ngaugeforum.co.uk/SMFN/gallery/40/941-030616185510.jpeg) (http://www.ngaugeforum.co.uk/SMFN/index.php?action=gallery;sa=view&id=40437)
Title: Re: Poor Forum Performance
Post by: Railwaygun on June 05, 2016, 08:57:48 AM
i have just spent 20 mins trying to upload a picture

If I use Reply and hit the picture upload icon, I get a permissions refused message ( or ni action at all).

i was eventually able to open a new album (June 2016 onwards) and upload the picture. s still teething troublrs.

(PS only 31KB so not a size problem)

2) have tried the rapid reply - allows me to fill in add picture pop up and then gives me inactive NGF page with no new message added)

NR
Title: Re: Poor Forum Performance
Post by: Tank on June 05, 2016, 09:07:36 AM
Is anyone else having an issue? This was worked on last night by the author.
Title: Re: Poor Forum Performance
Post by: Pengi on June 05, 2016, 09:33:23 AM
I have been able to upload an image quite quickly. Getting into the gallery is slow
Title: Re: Poor Forum Performance
Post by: Trainfish on June 05, 2016, 11:56:54 AM
I just uploaded 1 picture and put it into 2 posts and all seemed good to me  :thumbsup:
Title: Re: Poor Forum Performance
Post by: dannyboy on June 05, 2016, 03:13:48 PM
I remember the days when people took photographs and then got some little sticky things and put the photographs into a paper, hand held album.  :D. Notwithstanding that, I, like everybody else, appreciate the lengths you are going to to get things sorted.  :thankyousign:
Title: Re: Poor Forum Performance
Post by: Ditape on June 05, 2016, 03:53:39 PM
 :thankyousign:
I have been uploading pictures using the Add image to post and upload to gallery bullet point with no problems.
Title: Re: Poor Forum Performance
Post by: Railwaygun on June 05, 2016, 07:38:43 PM
It worked well just now
Title: Re: Poor Forum Performance
Post by: Tank on June 05, 2016, 08:49:03 PM
It's being worked on right now by the author, so it's going through some changes and testing at various points. :thumbsup:
Title: Re: Poor Forum Performance
Post by: Newportnobby on June 15, 2016, 08:06:05 PM
Logged on at 20.00hrs tonight and within 5 minutes I've had 3 x Error 500 messages :doh:
Title: Re: Poor Forum Performance
Post by: port perran on June 20, 2016, 07:43:55 PM
The forum has been working really well for the last 2-3 weeks but this evening (from 7.25 onwards) it has been VERY slow.
Perhaps it's just me but other websites etc are working OK.
Title: Re: Poor Forum Performance
Post by: Newportnobby on June 20, 2016, 08:02:47 PM
I've been chucked out twice with the message 'The N Gauge Forum did not send any data' :confused2:
Title: Re: Poor Forum Performance
Post by: Newportnobby on June 20, 2016, 08:05:42 PM
Quote from: Only Me on June 20, 2016, 08:04:18 PM
Thats just the flag on your account Mick to slow your posting down :D

I will be trying to outdo my NGS membership number tonight :P :smiley-laughing:
Title: Re: Poor Forum Performance
Post by: daveg on June 20, 2016, 08:10:16 PM
Quote from: newportnobby on June 20, 2016, 08:05:42 PM
Quote from: Only Me on June 20, 2016, 08:04:18 PM
Thats just the flag on your account Mick to slow your posting down :D

I will be trying to outdo my NGS membership number tonight :P :smiley-laughing:

So very close, Mick! Amazing work and dedication.  :thumbsup:

Dave G
Title: Re: Poor Forum Performance
Post by: Newportnobby on June 20, 2016, 08:43:21 PM
Quote from: daveg on June 20, 2016, 08:10:16 PM
Quote from: newportnobby on June 20, 2016, 08:05:42 PM
Quote from: Only Me on June 20, 2016, 08:04:18 PM
Thats just the flag on your account Mick to slow your posting down :D

I will be trying to outdo my NGS membership number tonight :P :smiley-laughing:

So very close, Mick! Amazing work and dedication.  :thumbsup:

Dave G

Bah. Never mind Newportnobby, Dave, more like Newportgobby :laugh:
Title: Re: Poor Forum Performance
Post by: daveg on June 20, 2016, 09:08:00 PM
Quote from: newportnobby on June 20, 2016, 08:43:21 PM
Quote from: daveg on June 20, 2016, 08:10:16 PM
Quote from: newportnobby on June 20, 2016, 08:05:42 PM
Quote from: Only Me on June 20, 2016, 08:04:18 PM
Thats just the flag on your account Mick to slow your posting down :D

I will be trying to outdo my NGS membership number tonight :P :smiley-laughing:

So very close, Mick! Amazing work and dedication.  :thumbsup:

Dave G

Bah. Never mind Newportnobby, Dave, more like Newportgobby :laugh:

You're becoming an Institution, Mick. Or is it that, like me,  you should be in one?  :laugh3:

Dave G
Title: Re: Poor Forum Performance
Post by: Bealman on June 21, 2016, 01:25:23 AM
 :laughabovepost: