The angry thread

[lil chris]

Well a update, not got the parcel today has promised. I kept checking the tracking and it showed they had the parcel from just before 5.00am this morning, deliver just said today before 10.00pm. Well all of a sudden the order status went to ON HOLD, so I rung Rails they were a waste of time. I kept going on the tracking then mid afternoon I got a phone call from DHL, they were having operational issues so now it coming tomorrow, no time so another day wasted staying in. The local DHL is very good, this DHL calls itself DHL Express, I asked the guy when he rung what does that mean...lol. So Not Happy at all, whats the point of paying extra for worse service, Apparntly Rails have stopped using DPD which gave you a time slot, so PO or the other PO office service forgot the name. I do not like using po the guy on the local van does not bother trying a neghbour, just shoves  a card through and drives off so you have to wait for next day or go and collect. So maybe no more Rails for me.
Chris H.

[Graham]

Just a warning to anyone buying from Rails of Sheffield, there is a option for delivery by DHL, don't bother it's DHL express and it does not give you a time, Your Delivery Will Be By End Of Day...... so stuck in waiting, I should have paid more for DPD.
Chris H.

I believe DHL stands for "Drop, Hide, Lose" 

Unfortunately when shipping to a lot of the Pacific Islands (PNG, FIji, Samoa etc) they are the only choice.

[dannyboy]

DHL!!! I have ordered a new mobile phone for Louisa from Google in Dublin on 8th September. The phone started its journey in The Netherlands on the 9th September. It then went to Belgium and arrived in Shannon over night. Not bad going, even though the original acknowledgemt said the phone would arrive yesterday, (10th). I have this morning received an email from DHL stating that the delivery is 'on hold'. I rang the telephone number given, but that is not recognised!  . Yet the tracking information shows either that the package is on hold, or, that it will be delivered tomorrow, depending which bit of the site you read. Why do companies have to make things so complicated! I will have to wait until tomorrow to see if it will be delivered - or await further emails.  . No wonder I am what is called 'a grumpy old man'!

[Trainfish]

I prefer "Mr Grumpy" myself

[Newportnobby]

Oh heck. He's got his nappy on again 

[Jollybob]

I use to work for DHL, they were the worst company I've ever worked for. I've seen how they treat stuff and I certainly would not recommend it. Many unhappy memories...

Rob.

[Trainfish]

Oh heck. He's got his nappy on again 

You never know when it could come in handy at my our age