A message to Dapol

MinZaPint · June 05, 2014, 03:18:49 PM

Quote from: Tank on June 05, 2014, 01:48:56 PM
Funnily enough, Dapol have caught up with their replies on the Facebook page. It seems Joel was away a lot, and he'll get more colleagues to help out on the page.

Just had a look and they're promising a newsletter as well, fingers crossed

Karhedron · June 05, 2014, 03:53:03 PM

I guess everyone is allowed a holiday.

I wonder if the Q&A thread on RMWeb will get an update too?

Bealman · June 05, 2014, 07:43:00 PM

Even me, eh Tank? (Said this Antipodean after riding the Festiniog railway on a beautiful day in North Wales)

EtchedPixels · June 06, 2014, 12:10:37 AM

Quote from: Bealman on June 05, 2014, 07:43:00 PM
on a beautiful day in North Wales

Pull the other one

Bealman · June 06, 2014, 01:28:59 AM

I'm serious! The weather was brill!

George

Bealman · June 06, 2014, 01:34:35 AM

[smg id=12905 type=preview align=center width=400]

Bealman · June 06, 2014, 01:36:59 AM

Anyway.... self moderation..... off topic!

talisman56 · June 06, 2014, 02:37:59 PM

Whatever it was, Bealman, I can't see it... "Sorry, you are not allowed to view this file"...

Bealman · June 06, 2014, 03:45:51 PM

Sorry... it's probably something I've not done right. I'm sending from

phone whenever I get free WiFi and I'm not very good at it.

Newportnobby · June 06, 2014, 03:47:34 PM

Maybe you need to check your 'permissions' as to who can view it, George

Agrippa · June 06, 2014, 07:43:52 PM

A simple message, not to Dapol, but to customers don't buy
their stuff. they'll go bust in a couple of months.

EtchedPixels · June 06, 2014, 08:00:28 PM

I've had problems with Dapol and Farish locos. I'd like to see both companies fix their problems not go under.

Two UK model vendors I've yet to have a fault with - CJM and Union Mills. Neither even big enough to have time to sit on faceache.

Alan

Zakalwe · June 06, 2014, 08:33:50 PM

Quote from: EtchedPixels on June 06, 2014, 08:00:28 PM
I've had problems with Dapol and Farish locos. I'd like to see both companies fix their problems not go under.

this. very much this.

scruff · June 06, 2014, 10:49:12 PM

I only ever had to return one loco.. a Farish class 60.
Got it delivered from Hattons with a broken coupler and it looked like a return, definitely not new.
Hattons replaced it, no problems at all.
Cheers
Mark

stevieboy · June 07, 2014, 07:54:22 AM

Quote from: scruff on June 06, 2014, 10:49:12 PM
I only ever had to return one loco.. a Farish class 60.
Got it delivered from Hattons with a broken coupler and it looked like a return, definitely not new.
Hattons replaced it, no problems at all.
Cheers
Mark

This doesn't help matters. If Hattons just re-stock fault loco's how the heck are Farish/Dapol/Whoever going to understand true failure rates.

This has also happened to me using Hattons, very poor IMO.