N Gauge Forum

General Category => N Gauge Discussion => Topic started by: stevieboy on March 27, 2014, 12:04:26 PM

Title: Hattons Pre-Owned - 'Like New'
Post by: stevieboy on March 27, 2014, 12:04:26 PM
I'm not sure if this is the right place, but has anyone had much success with any loco's purchased 'like new' from Hattons?

Reason I ask is that I'm finding it hard to believe that they can call some of the loco's I've seen, and in one case purchased & returned, 'like new'.

My one and only purchase was a Class 20 in BR Green - this had clearly had a small paint repair carried out to the chassis which looked terrible, wrong shade, brush marks etc

Today I looked at the following loco:

http://www.ehattons.com/73190/Graham_Farish_371_376_LN_Class_66_diesel_66610_in_Freightliner_livery_Pre_owned_Like_new/StockDetail.aspx (http://www.ehattons.com/73190/Graham_Farish_371_376_LN_Class_66_diesel_66610_in_Freightliner_livery_Pre_owned_Like_new/StockDetail.aspx)

Wrong chassis

And this one:

http://www.ehattons.com/72126/Graham_Farish_371_060_LN_01_Class_03_diesel_Shunter_D2011_BR_green_Pre_owned_Like_new/StockDetail.aspx (http://www.ehattons.com/72126/Graham_Farish_371_060_LN_01_Class_03_diesel_Shunter_D2011_BR_green_Pre_owned_Like_new/StockDetail.aspx)

Cab door handrail is flapping around in the breeze!! (Ok, so a spot of glue would fix)

I know it's a case of buyer beware but really the two examples shown are anything but 'like new', especially the 66.

Sorry, probably having a bad day, but thought I'd raise this to aid newcomer's or people looking to use this service.
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: sparky on March 27, 2014, 12:35:23 PM
I have not bought any of the like new locos but I have bought numerous code 55 points from hattons which to be fair have been brand new and a couple of quid cheaper per point
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: Jameswgm on March 27, 2014, 01:14:50 PM
I bought an as new Dapol voyager, turns out the lighting had been vandalised on one car and totally removed on the other. Returned it asap. Have had better luck on eBay tbf.
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: stevieboy on March 27, 2014, 01:25:16 PM
It does make me wonder what level of testing/inspection, if any, is done. 

The process for pre-owned does state that this is done prior to a final price being agreed but obviously the odd lemon slips through.
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: scottmitchell74 on March 27, 2014, 01:55:54 PM
I bought a "like new" Class 25/3 and I can't tell that it was ever owned. It looked completely new to me, so my experience so far has been a good one.
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: Maurits71 on March 27, 2014, 03:23:10 PM
No luck

Bought a GF class 66 in a GBRF livrei I was looking for for ages, had the loc in checked it worked, chipped it and found out later that part of the top was melted.

have kept it as it runs and it's my own fault for not checking but..... as new means probably returned, we don't agree but we don't want to fight with a consumer so put it back in the website.

M.
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: FRED LEWIS on March 27, 2014, 05:12:09 PM
Hello Fred here.
Ive bought three pre-owned 37s from Hattons 2 blue 1 green, been looking for them for ages. All are as new.
Payed about £70 each .Very happy with them.Price of new ones out later this year not far of £100.
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: Steve.T on March 27, 2014, 05:49:18 PM
Not had any myself but bought several turnouts and have been as new for an okay price. But looking at the locos in stock at present I am a bit suprised how high the prices are. Personally I do not consider them as bargains.
For example £95 Class A3 steam locomotive and tender 60045 'Lemberg' in BR lined green with late crest, when for another £7 you can but new.
Class 03 Shunter for £70 when you can get it for £46 new from Peters spares.

Am I missing something here ?

Steve
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: stevieboy on March 27, 2014, 06:08:32 PM
Quote from: Steve.T on March 27, 2014, 05:49:18 PM
Not had any myself but bought several turnouts and have been as new for an okay price. But looking at the locos in stock at present I am a bit suprised how high the prices are. Personally I do not consider them as bargains.
For example £95 Class A3 steam locomotive and tender 60045 'Lemberg' in BR lined green with late crest, when for another £7 you can but new.
Class 03 Shunter for £70 when you can get it for £46 new from Peters spares.

Am I missing something here ?

Steve

That's one of my points, stuff they're selling like new clearly is not. And unlike sales of new items they do have chance to inspect.

Either they do not know what they're looking at or they're passing on odd bits of junk for 'like or over new' prices expecting people to go on the 'great reputation'.
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: guest311 on March 27, 2014, 06:31:40 PM
don't even bother looking at their pre-owned listed items, when it first started they were quoting higher prices for some stuff than they were selling new for.

I did ask if it is possible to screen out the pre-owned items, and was told it was something they were looking at.

just my point of view.
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: Alex on March 27, 2014, 07:31:36 PM
I saw a US steam loco for £43 'like new' and was tempted until I studied the photos more. One of the tender wheels was missing. This loco has tender pick ups. When I pointed this out they said they would remove the item from the list. This was a couple of months ago and its still there. I offered them £20 but they declined.

Alex  :wave:
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: ParkeNd on March 27, 2014, 07:54:00 PM
I'm quite a Hattons fan but this is worrying. I am sure something or someone has changed at the top which is why we are seeing these blips - I have asked but they are not answering.
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: Steve.T on March 27, 2014, 08:36:44 PM
Quote from: ParkeNd on March 27, 2014, 07:54:00 PM
I'm quite a Hattons fan but this is worrying. I am sure something or someone has changed at the top which is why we are seeing these blips - I have asked but they are not answering.

I too have no quarrel at all with Hattons, apart from their occasional use of Yodel for their deliveries when I specify Royal Mail (but that has been discussed so many times so please let's not go there). I still use them for a lot of my orders and find their prices for most things about as good as it gets which is why these prices amaze me.
I was surmising that all these locos were being sold by private sellers and Hattons take a percentage if sold, and, as quite often happens, folk want top prices for goods that are not like new.

Steve
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: oreamnos on March 27, 2014, 09:09:19 PM
I am happy to see in this thread that people have been able return items labelled "Like New" back to Hattons when they turn out not to be, since I had read on another forum of an instance of Hattons telling the a purchaser "no returns on these items."

Also from reading this thread I also know who bought that split headcode green Cl 37 for £70!  I almost sprung for it but I'd already spent too much on trains at the time.

As for prices, yes, they are usually stupidly high and as for "Like New," not always.  In fact, some items have obvious problems as already pointed out.  I have pointed problems out to Hattons once or twice buy using the "send us a comment" about this item.  In one instance I received a reply ("we'll check" or some such), in the other, the item clearly sold not long after I sent my comment so Hattons didn't bother responding.

And finally, yes, I have bought two "Like New" items from Hattons.

The first was a BR Standard 3MT tank 2-6-2 in lined green which was being offered for £50.  In fact, here is a link to the listing: http://www.ehattons.com/stockdetail.aspx?SID=69758 (http://www.ehattons.com/stockdetail.aspx?SID=69758) . When first released they were £62, so this was a significant bargain.  It did look new in the pictures but like many examples of this model, the dome clearly had been installed backwards at the factory.  I bought it for £42 ex-VAT and on receipt I took the dome off and installed it correctly and it literally was as new.  The only give away that it was second hand was that the warranty sheet that came with it had clearly been unfolded and then folded back up the wrong way.  It ran superbly, straight out of the box.

The second was a GF Class 50 "Illustrious" in blue for £63.  Listing is here: http://www.ehattons.com/stockdetail.aspx?SID=72398 (http://www.ehattons.com/stockdetail.aspx?SID=72398)

At £63 it was priced £4 more than when originally released in 2006 but I like this model (I know others hate it) in this livery and after knocking of the VAT it was close in price to what I would pay for one on Ebay.  It looked slightly dusty in the pictures but upon receipt, didn't appear to have been run much if at all.  I washed off the dust and it truly now is good as new.  It also runs superbly.

So... my position on the Hattons "Like New" models is to only buy 1.) discontinued items that are 2.) not stupidly priced, which 3.) look like they are indeed like new in the photos and which 4.) have had a reputation for being trouble-free.

Matt

[Edit - since posting this comment I've bought a third "like new" item, and while not a bargain and showing evidence that the previous owner hand put grease on the gears, the item in all other respects looked new and ran as new.  http://www.ehattons.com/stockdetail.aspx?SID=74528 (http://www.ehattons.com/stockdetail.aspx?SID=74528)]

[Second Edit - I've since bought second hand a Farish Class 40, several Peco wagons and a Dapol Class 58.  The 40 and the wagons were perfect; the 40 was a normal price and the wagons were a bargain.  The Class 58 by contrast was hardly like new after I saw in first-hand (lots of body issues were difficult to see in the pictures) and it was returned for refund which was granted without question.  I am now currently waiting for a second hand Farish Class 46 and another, different second hand Dapol Class 58 to arrive.  Both were offered for prices close to what Hattons sold them for when new.   3rd Edit: OK, the 46 and 58 have now arrived and are perfect and as new!]
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: Giraffe on March 27, 2014, 10:17:42 PM
Not sure if this is helpful, but Hattons do display lots of their used items in the shop so you can have a good look before purchasing ( or testing on their test track). Fully appreciate this is useless if you're not local.

I've also  noticed in recent weeks they also have supplies of used track and points.

From a personal point of view, the used stuff makes visiting the shop more interesting - bit like the old shop.
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: Jim Martin on March 29, 2014, 11:48:10 AM
Quote from: Giraffe on March 27, 2014, 10:17:42 PM
From a personal point of view, the used stuff makes visiting the shop more interesting - bit like the old shop.

Actually,  that might get me down there. I haven't been for a while (been spending my money on kits from the NGS) but I miss the vibe of the old shop, too.

Jim
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: Tdm on June 15, 2014, 10:01:42 PM
I am tempted by some of the "pre-owned" diesel locomotives Hattons currently have on offer.
However I have only ever bought new so far online - so is there a risk in buying pre-owned (described as "like new") - what is the experience of members on here who have bought used models from Hattons - good or bad?
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: DesertHound on June 15, 2014, 10:47:51 PM
Hi Tdm

Firstly, thanks for the PM the other day. Nice layout you have planned there. Well I suspect that's going to take up most of your spare time, but if you are anything like me, get a few old bangers / non-runners from the fleamarket (fleabay) and have a go at repairing them. You can build up a few spares along the way and it's a great way to gain the confidence to fix your own locos if / when they decide not to work. Admittedly, I'm challenged by one of my Duchesses and might have to revert to BR Lines, but I'm not giving up yet!

I actually find "maintaining the fleet" to be the most enjoyable part of this hobby. I know it's slightly off-topic, and not directly related to your question, but hey ho!

Dan
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: richie894 on June 16, 2014, 02:23:33 AM
No complaints from me. But I advise you move quick. I often see pre-owned locos posted on their site and then sell within 24 hours.
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: oreamnos on June 16, 2014, 02:47:34 AM
This topic is already being covered in another thread here:
http://www.ngaugeforum.co.uk/SMFN/index.php?topic=20565.msg210232#msg210232 (http://www.ngaugeforum.co.uk/SMFN/index.php?topic=20565.msg210232#msg210232)

Do the Mods want to combine them before things get too duplicative?

Matt

Now merged, thank you
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: DesertHound on June 16, 2014, 10:32:00 AM
I haven't used Hattons.

Nothing against them for those of you living in the UK, or probably for most living overseas. However, I get special rates on FedEx reverse pick-up for intl. shipments and asked them if I could order items and arrange for FedEx to collect them (postage being paid my end so nothing for them to do really other than hand over the goods to FedEx - it's quicker, secure and probably cheaper for me than using snail mail).

The reply was no, since items come from two different locations, the shop and the warehouse. Hmmmmm.

The only valid reason I could understand is that a shop would want control over "lost post" in the event that they had to give a refund, but I hardly consider FedEx a Tom & Jerry outfit.

Like I said, good for you guys in the UK. I'd probably use them if I was there, but sadly they ruled themselves out for my business overseas.

Sorry, a bit  :offtopicsign:

Cheers

Dan
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: kaiwhara on June 16, 2014, 10:36:56 AM
Quote from: Giraffe on March 27, 2014, 10:17:42 PM
Not sure if this is helpful, but Hattons do display lots of their used items in the shop so you can have a good look before purchasing ( or testing on their test track). Fully appreciate this is useless if you're not local.

I've also  noticed in recent weeks they also have supplies of used track and points.

From a personal point of view, the used stuff makes visiting the shop more interesting - bit like the old shop.

Yes, that's all very good and well when I live in New Zealand.....  :thumbsdown:
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: DELETED on February 14, 2015, 03:14:33 PM
Afraid to say I'm just about to send my third item back to them:

First one was a coach which didn't match the description / photo.  Actually the text was OK, the photo was wrong -I would have kept it but it turned out to be a DIY conversion, done to a very poor standard and not worth what I paid.  Item returned.

Second item was earlier this week, a MK II intercity coach, but inside the box was a MK III.  Further, one side was scratched, a buffer was broken and on that same end -the coupling was fitted upside down (dropped??) -not "Like New".  Item returned.

Third item just today -Farish Swallow HST (8127) "Like New", I know now to test as soon as I get something so the body was removed, the bogies were checked and a hair removed and then placed on my oval of Kato test track ).  Soon as power was applied, there was no movement, a flash and really quite a surprisingly large puff off smoke from the motor -dead loco.  Also, did Farish ever weather their China era HST's?  I wasn't expecting dark brown paint on the chassis (not really visible on the Hattons pic and doesn't look factory finish) and the rear bogie frame of the power car looks new because it's unpainted.  "Like New", I don't think so and I've written to say it'll be returned asap for a full refund.  Disappointed because I just got a slightly older swallow liveried one from them last week as a "non-runner" and having changed about every gear, with ones from the spares pile it now runs but it'll need sending off for someone to service proper before I can DCC it.  I thought this one today would run OK as-is.

I've had items from them before and they've been OK (rolling stock) but caveat emptor now for anything powered, I don't think they're cheap enough to take the chance.  I've had much better success through other sources (and better prices).
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: acko22 on February 14, 2015, 04:10:23 PM
I wont buy any pre owned stock from hattons or rails anymore.

I have had more success on fleabay than with them at least I know what I am buying and to expect faults instead of buying "as new" to find faults.

Plus having sent items to both to sell the amount they give you and how much they them charge well the mark up is a joke
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: Rabbitaway on February 14, 2015, 05:13:22 PM
Why, why, why are we selling at giveaway prices and buying at excessive prices from dealers???

We have eBay to get a better deal both ways

The odd time that things go wrong with eBay will be totally out weighed by the middle man

???
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: austinbob on February 14, 2015, 05:16:34 PM
Quote from: Rabbitaway on February 14, 2015, 05:13:22 PM
Why, why, why are we selling at giveaway prices and buying at excessive prices from dealers???

We have eBay to get a better deal both ways

The odd time that things go wrong with eBay will be totally out weighed by the middle man

???
I have never been an ebay fan but I'm now starting to come round to your way of thinking. I've bought a couple of things from ebay now with no problems
:beers:
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: acko22 on February 14, 2015, 05:49:51 PM
The mark up been placed on some of these items going through them is horrific.
I have a set of the C&M scotrail MK3s I was thinking of selling them and asked them for a quote bearing in mind they were 90 pound and never out of the box. They offered me 45 pound and about a month ago I spotted the same box set on the rails ebay page at 125 pound.

So anything I am selling off will always go on ebay. While I appreciate over heads to offer me 45 pound and then demand 125 pound for the same set I think is insulting. As for descriptions of items for sale well rails are better without a doubt but still at the prices they ask I would rather chance fleabay or just buy new or live without.
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: Roy L S on February 14, 2015, 05:53:55 PM
I have never bought anything via Hattons' second-hand adverts but have messaged them several times where things are described as "as new" when even from a cursory glance at the pictures it is clear they are not. I have received responses but sorry to say they have not always been very quick to change things.

The other thing I find hugely irritating is that the second-hand stuff is all mixed in with the new. Yes you can read the descriptions to differentiate I appreciate, but much better in my view that they are listed separately. I made this point to them, again a response, again empathy but no action!

Just my take.

Roy
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: austinbob on February 14, 2015, 05:59:21 PM
Quote from: Roy L S on February 14, 2015, 05:53:55 PM
The other thing I find hugely irritating is that the second-hand stuff is all mixed in with the new. Yes you can read the descriptions to differentiate I appreciate, but much better in my view that they are listed separately. I made this point to them, again a response, again empathy but no action!

Just my take.

Roy
If you look on the left hand side of the Hattons web site there is a 'Preowned' section which lists only preowned items
http://www.ehattons.com/stocklist/preowned.aspx (http://www.ehattons.com/stocklist/preowned.aspx)
Scroll down towards the bottom and you will see the N gauge preowned stuff - but I must say I wouldn't buy preowned stuff from Hattons.
:beers:
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: NeMo on February 14, 2015, 06:05:05 PM
I must be lucky then! I've gotten some good deals from the Hattons used stuff, such as a couple of Dapol 'Dogfish' wagons for £8 each, which I don't think is bad at all for models that really were in mint condition. (Though once I got the airbrush out, they didn't stay that way for long...  >:D) Likewise several parcels livery fish vans for £4 and a couple of Grampus wagons for £8.50. Really can't complain.

Like anything else of this sort, there are decent deals to be had if you look for them. It's not an alternative to eBay (or for that matter buying or selling via the NGF, which I've done a few times now). But when I'm having a tea-break I've always found looking at the Hattons secondhand stuff a fun way to pass a few minutes.

Cheers, NeMo
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: Roy L S on February 14, 2015, 06:13:35 PM

Sorry, didn't make what I meant very clear.

I'm not generally remotely interested in their second-hand stuff as prices of items I've looked at are generally unrealistic and their listings not always well described. 

What I would like to be able to view is just the new models without it all being cluttered up with second-hand stuff in the same view. As I say, mentioned this to them, got a polite reply and "empathy" but no action was taken.

Regards

Roy

Title: Re: Hattons Pre-Owned - 'Like New'
Post by: oreamnos on February 14, 2015, 06:32:06 PM
I've had mixed luck using the pre-owned service.  I'm using it less now but I used it quite a bit last year.  I can say I've returned at least 3 locos advertised "like new" which had issues.  One was a blue Peak which (in Hatton's defense) could very well have been defective from the factory (bogie frame kept falling off) and I've run into that with brand new Peaks.  One was a 58 which had a glue smear on the body (not visible in the pics) added by a previous owner and the other I don't remember.  All the coaches and wagons I've bought have been fine save one, which was a picture and description of a blue express parcels coach but what I got was a GUV with yellow Network Rail vinyl transfers added and bogies painted silver, all to a poor standard.  After I emailed them with some pictures they simply refunded what I paid and told me to keep it.  I don't think my rate of returns of the "like new" stuff has been any higher than for truly new stuff.

I actually bought a Poole HST set in blue from them this past fall and it was excellent.  Bad box, but the contents were fine.  I also bought a bunch of Poole Mk3 coaches at the same time.  None of them were "like new" because they all had BR Lines Mk3 interiors fitted, so they were actually better than like new!

Every now and then you can get a true bargain (e.g. about 4 months back I paid £71 for a latest release blue Class 20 which are £84 new and it really was "like new").  But most items are not bargain priced.

Some items I've received clearly have been used but after a minor brush up were as good as new.  I find the service most useful for finding stock or liveries that are out of production now.  There are two reasons I prefer it to ebay which are 1.) they deduct VAT, which makes things 20% cheaper for me and 2.) their p+p rates are much cheaper than other shops and ebay sellers.

Matt
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: DELETED on February 14, 2015, 06:47:16 PM
QuoteWe have eBay to get a better deal both ways

I usually buy off the bay but find selling on there a complete pain in the proverbial if there's any negotiation involved.  I think Hattons mark-up is pretty crazy, but must admit I haven't tried anyone else (Hattons got a box full of stuff from me last autumn).  When I sent stuff there, everything was run on the test track each way for half an hour at least before I declared to them it was a good runner, that's why I'm miffed about todays' duffer HST.

TBH I think you can get the same experience anywhere, but annoys me when stuff is falsely advertised like I see more often with Hattons.  I only had one duffer from Rails (off EBay) -but it was 6 months+ before I even took it out of the packaging so lesson learned not to buy anything you can't put on the test track the minute you take receipt of the item.  One shouldn't have hassle buying from a retailer, different story if it's via EBay or private.

It did annoy me when I found Hattons don't hold 2n'd hand stock in the shop.  It's 400miles from me and the one time I went (with a huge pocketful of cash), I walked out empty handed because they just had 2 scrappy 2nd hand coaches on show, the whole point of going was to see stuff tested.  They don't say this on the website and when I made a polite comment to include that note on the listings (not hard I thought) I just got told they have a new website coming (not the answer to my question!).

...Hattons is still a good source, but just beware.  For the benefit, I also use Rails occasionally, 2K Techologies (expensive!), KJB, OO Heaven and the 'odd privateer if they have stuff listed buy it now / offers.  I never win anything on auction so just don't bother with bids now..
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: DELETED on February 14, 2015, 06:50:56 PM
Quotewhat I got was a GUV with yellow Network Rail vinyl transfers added and bogies painted silver, all to a poor standard

...LoL, that sounds just like what I returned!  Was it a network rail DVT with dodgy vinyls and silver and red think enamel paint slapped everywhere?  Sounds like they just wrote it off.
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: guest311 on February 14, 2015, 08:06:49 PM
only used the pre-owned once, not at all impressed.

peco MGR hoppers with loads supposedly as new, turned out that the loads were what looked like bathroom mastic squirted into the hoppers, with screws embedded, and 'coal' mashed into the top surface.

luckily I wanted to fit the extensions to them, so once I had dug out the  :censored: and cleaned up the top surfaces, then the peco extensions and loads fitted.

but certainly not what I would have described as 'as new'.

as an aside, I remember them selling some old style class 25s, in BR blue, at silly prices, when they were selling them new at £45.

no need to guess which I went for  :no:
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: MikeDunn on February 14, 2015, 09:54:09 PM
Can't comment on Hattons (never used 'em at all - I can't say I find their 'new' prices any better than RoS or my local store - and often worse).  Or comment on RoS apart from noting that for 'other types of item' (OOLS if you must know :P) they are absolutely exorbitant !!!  'As new' controllers at between 50% and 100% of eBay prices, and the locos at twice normal !!!  RoS are OK if buying new stuff (had a couple of issues with some new stuff, all rapidly resolved by the girls  :thumbsup:), but this part of their business seems a rip-off ...  (I know they needed lots of cash to pay Olly, but he's left now  :P )

Generally - I treat 'pre-owned' with a great deal of caution ... that goes for fleaBay as well as retailers.  Although I must admit to buying a pre-owned J94 the other week in LNER colours from my local (Hereford Models) - apart from being just what I've been after for over a year, they seem to have serviced it as it went around the test-track very nicely - and that latter point is very important.  Photos can be doctored, or even just totally wrong, there is no disguising the unit when you're holding it & running it around on test ... ... ...
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: DELETED on February 14, 2015, 10:36:17 PM
Whats RoS and OOLS please?

...Mind you, last time I went to Harborn Hobbies I picked up a single TTA I liked -wasn't till I got home I realised they put a different model in the box -wouldn't have minded but it was scratched down one side.  Still 200 miles away, I just wrote it off.

I commented when they were selling off their pre DCC class 25's.  They were selling used ones more than new.  Have to say though the old 25 I had was just superb on DC and now one of my very best (and easiest) conversions to DCC, puts some much newer DCC ready locos to shame!
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: DELETED on February 14, 2015, 10:57:35 PM
QuoteRoS - Rails Of Sheffield

:doh: Thanks
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: MikeDunn on February 15, 2015, 10:58:32 AM
Quote from: RST on February 14, 2015, 10:36:17 PM
Whats RoS and OOLS please?
Rails of Sheffield :)

OO Live Steam :)  OK, that one is less obvious ;)  However, see http://www.ebay.co.uk/itm/HORNBY-LIVE-STEAM-OO-GAUGE-R1041-MALLARD-LIVE-STEAM-TRAIN-SET-/201273431201?pt=UK_Trains_Railway_Models&hash=item2edcd4d4a1 (http://www.ebay.co.uk/itm/HORNBY-LIVE-STEAM-OO-GAUGE-R1041-MALLARD-LIVE-STEAM-TRAIN-SET-/201273431201?pt=UK_Trains_Railway_Models&hash=item2edcd4d4a1) and http://www.ebay.co.uk/itm/HORNBY-LIVE-STEAM-OO-R2259-SEAGULL-LNER-BLUE-CLASS-A4-LOCO-/131408204283?pt=UK_Trains_Railway_Models&hash=item1e988a11fb (http://www.ebay.co.uk/itm/HORNBY-LIVE-STEAM-OO-R2259-SEAGULL-LNER-BLUE-CLASS-A4-LOCO-/131408204283?pt=UK_Trains_Railway_Models&hash=item1e988a11fb)as examples of rip-off prices.  Pop onto the 'sold' page for prices people actually pay ... (and even those are a bit above what I consider 'realistic', they were a bit lower last year).
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: Les1952 on February 19, 2015, 02:30:39 AM
I've not bought any pre-owned from Hattons but would look at odd items of rolling stock or scenic items if they were hard to find new AND exactly what I was looking for. 

Indeed following two items on eBay I now wouldn't buy pre-owned LOCOS without having seen them and run them-

One of my two pre-owned disasters was a Dapol A4 which when it eventually arrived ("guy gone into hospital after the listing........") had to wait for testing as I was on holiday.  Had been seriously over-oiled and needed a set of new traction tyres and a degrease by DCC Supplies.

The other was a Farish A1 which ran smoothly and quietly for some time so I renumbered it.  Then I discovered it had no traction tyres, and no evidence of ever having them.  Two traction-tyred wheelsets from Farish solved that problem.  This week it went up in smoke! (fortunately without paintwork damage).  Now off to BR Lines for a new motor. 

Les

(wonderful thick cloud of smoke it was- as good as my Dapol 26 that did the same at Wigan show.)

Title: Re: Hattons Pre-Owned - 'Like New'
Post by: robert shrives on February 19, 2015, 08:35:36 AM
Hi I have used Hattons a couple of times for preowned -anot a problem - a scecond class 20 at £71 last week - in reality it looks like discounted newstock peddled out of stocks ,the Pre owned manager failed to repsond to emails but a little nudge via normal contacts got a reply but not to my advantage - so agree prices not in bargain position but nodoubt Hattons factor in a storage cost and admin charge ... Not every bodies cup of tea reading the thread but at least errors dealt with well, like the shambles on the Dapol 33 last month !
Cheers
Robert   
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: ohlavache on February 03, 2016, 08:13:52 PM
Hello.
I came across this thread.
One question: has any of you sold items to Hattons? Was the price they offered correct? Did you negotiate?
Thanks by advance for your feedback.
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: JayM481 on February 03, 2016, 09:10:53 PM
I have sold to them. Price was much lower than what they marked it up to for resale (about 100% mark up), but they also paid for the shipping. I didn't negotiate, as it was stuff I just wanted gone. I'd do it again, but with a bit more effort on my part.
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: DELETED on February 03, 2016, 09:39:42 PM
Quote from: ohlavache on February 03, 2016, 08:13:52 PM
Hello.
I came across this thread.
One question: has any of you sold items to Hattons? Was the price they offered correct? Did you negotiate?
Thanks by advance for your feedback.

....yes and feedback is in the replies above.  For selling I use Ebay now.  For buying from hattons I notice they have had one person who adds in ALL the details in the descriptions, other persons just list "like new" when you can see a buffer is out or there's a scratch in the side (but pics seem to be cleverly taken not to show) -or worse it's a different product from the sticker on the box!  I'm very weary of hattons now -I went 400miles with £300 in my pocket to buy a few things only to find they didn't have them in the shop and I couldn't see / test them or buy walk out with them like I was lead to believe I could.  Very dissapointed and to be honest -they don't offer a service any different from buying on-line anywhere else in my oppinion.  Just comes down to caveat emptor.

Rich
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: acko22 on February 04, 2016, 01:38:17 AM
I have purchased a few items from Hattons pre owned section, mainly things you could not longer get and I wanted which I know I paid a little more for but I was really after them and couldn't find them anywhere are at all!
I also go the new design DCC ready class 31 which had a Lenz chip fitted, and this turned into a right steal! I was 100% like new but it had a chip fitted and another that hadn't been so I saved a few quid there!

As for selling to there well it can be hit and miss although I would always say go into the shop rather than posting to them if possible, it they are interested then you will get ok money not as much as you would expect to see them selling them for but better money than if you posted.
I phoned them about some old OO gauge stuff that had been collecting dust in the attic for some time and got offered £40 but as it is a reasonable distance away I went into the new store 2 days later I got offered £65 cash or store credit which I duly used to get a load of new points for my layout!

Could I have got more on Fleabay maybe but it's always a gamble and the be honest it was less hastle, for the same result some more point work!

Also as I have seen in the past at RoS someone has gone in getting rid of stuff they offered so much and well some one in the store offered the guy more that RoS so they both came out winners with RoS losing out which I thought was amusing! Although the guys at RoS were not as happy!!
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: ohlavache on February 06, 2016, 05:15:46 PM
Quote from: JayM481 on February 03, 2016, 09:10:53 PM
I have sold to them. Price was much lower than what they marked it up to for resale (about 100% mark up), but they also paid for the shipping. I didn't negotiate, as it was stuff I just wanted gone. I'd do it again, but with a bit more effort on my part.

I confirm the 100% markup. And it seems that negotiation is not possible.
I think I'll give up and go to eBay.
Have a nice week-end.
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: austinbob on February 06, 2016, 07:30:38 PM
Quote from: ohlavache on February 06, 2016, 05:15:46 PM

I confirm the 100% markup. And it seems that negotiation is not possible.
I think I'll give up and go to eBay.
Have a nice week-end.
I've used Rails of Sheffield ebay shop a number of times and got a really good deal with the chance to make offers if you're not happy with the listed price. AND they offer a 90 day (I think) warranty on 2nd hand stuff.
Trouble is... the more people know about this the less likely it is I'm gonna get to the good deal first..  :hmmm: :beers:
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: jrb on February 06, 2016, 08:19:46 PM
Quote from: austinbob on February 06, 2016, 07:30:38 PM
I've used Rails of Sheffield ebay shop a number of times and got a really good deal with the chance to make offers if you're not happy with the listed price. AND they offer a 90 day (I think) warranty on 2nd hand stuff.

I much prefer buying second-hand when you can see the stuff in the flesh; so much so that a couple of weeks ago I went on a 1 hour diversion from my route to call in the Rails of Sheffield to look at their second-hand stuff. The guy behind the counter muttered something about the stock being 'all over the place', and then proceeded to bring up the ebay store on the shop computer, turn the screen very slightly toward me, and then scroll through the page very slowly whilst I virtually climbed over the counter to try & see it. After a couple of pages I just said 'oh, never mind' and left. Complete waste of time, I'd have had a much better view from home!
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: austinbob on February 06, 2016, 08:55:17 PM
Quote from: jrb on February 06, 2016, 08:19:46 PM
Quote from: austinbob on February 06, 2016, 07:30:38 PM
I've used Rails of Sheffield ebay shop a number of times and got a really good deal with the chance to make offers if you're not happy with the listed price. AND they offer a 90 day (I think) warranty on 2nd hand stuff.

I much prefer buying second-hand when you can see the stuff in the flesh; so much so that a couple of weeks ago I went on a 1 hour diversion from my route to call in the Rails of Sheffield to look at their second-hand stuff. The guy behind the counter muttered something about the stock being 'all over the place', and then proceeded to bring up the ebay store on the shop computer, turn the screen very slightly toward me, and then scroll through the page very slowly whilst I virtually climbed over the counter to try & see it. After a couple of pages I just said 'oh, never mind' and left. Complete waste of time, I'd have had a much better view from home!
Well I would keep checking the site out from home. Some good deals to be had and the option to make a reduced offer.
:beers:
Title: Re: Hattons Pre-Owned - 'Like New'
Post by: Rabbitaway on February 06, 2016, 09:52:12 PM
Hi All

My view and only my opinion you are far better spending time on eBay waiting for the few bargains. I know there are a lot of items that make too much but there are still good buys. I have had very few dogs and have bought around 60% of my stock on eBay

Alternative is buy new when heavily discounted, Dapol direct is a good example

All retailer's second hand items are far to expensive and even the odd item that is better priced is pitched at the average eBay sale price

Hattons have neck to ask more for an item second hand than a discounted new item

???