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Author Topic: More Samsung Tab3 probs  (Read 150 times)

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Online Bealman

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More Samsung Tab3 probs
« on: June 17, 2018, 07:03:04 am »
Hi all

I've posted here in the past with Tab3 problems which members have sorted for me - thanks again!

So here we go with another one, which frankly has me baffled and is seemingly not fixable (at least to me).

Mrs Bealman also has a Tab3, which she has hardly ever used until recently. Anyway, she was watching some movie or other on Netflix or some such thing which I know ziltch about, when it froze mid-scene.

Anyway, I thought to hold the on-off button to completely reboot the device, but no go. Nothing happens. If I tap it once, screen goes off, tap it again, frozen screen comes back on.

Menu button and back one page button make beeps when touched, but the screen stays stubbornly jammed on.

There appears to be no way to get at the battery to pull that out, so I think I have a dead Tab3 on my hands.

Any ideas on above greatly appreciated.

Cheers,

George
Vision over visibility. Bono, U2.

Offline Paul-H

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Re: More Samsung Tab3 probs
« Reply #1 on: June 17, 2018, 07:53:29 am »
Hi

A factory reset might be your only option

See here https://www.androidpit.com/forum/602119/how-to-hard-reset-the-galaxy-tab-3

Paul

Online Bealman

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Re: More Samsung Tab3 probs
« Reply #2 on: June 18, 2018, 02:16:39 am »
Hi Paul, just followed the instructions in the link, and bingo, success!

Mrs B is over the moon.... she sends her sincerest thanks!!

 :NGaugersRule:

Cheers mate

George
Vision over visibility. Bono, U2.

Offline Paul-H

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Re: More Samsung Tab3 probs
« Reply #3 on: June 18, 2018, 06:24:19 am »
Glad to hear it all worked out in the end.

Paul

 

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