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Poll

N gauge Pendolino

Yes I'd invest in a crowd sourcing venture for a 9 car N gauge Pendolino
62 (36.7%)
No I wouldn't
76 (45%)
I have voted on the RMWeb poll so cannot vote here
31 (18.3%)

Total Members Voted: 167

Author Topic: Pendolino - a new approach  (Read 271572 times)

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Offline mickster04

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Re: Pendolino - a new approach
« Reply #2280 on: April 04, 2018, 10:49:41 pm »
For those of us getting our PendOlines from those cool cats at Rapido,

"We have received the sets and will start to process the orders for shipping in the next week or so. "

I just updated my CC details hence they emailed me back!

Offline Ben A

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Re: Pendolino - a new approach
« Reply #2281 on: April 05, 2018, 11:06:42 pm »

Hello all,

In answer to a couple of PMs and emails I have received, I just wanted to confirm that we have plenty of Pendolinos still to send, and all are being tracked, so please do not worry if you have not received your model yet.

Also, the order numbers may seem a little confusing.

Those who paid in instalments, or added DCC or lightbars, or upgraded from a 9-car to an 11-car set, will have generated a new order number for these transactions.  So while the original order date remains on our system, it may be the later number that is quoted.  So if your order number seems significantly higher or lower than someone else's that is why.

And where people have ordered multiple models we are trying to send them out together, which is why some customers have already received their City of Birmingham models.

I am away this weekend for a long-standing commitment but we are hoping to send some more models out next week.

Cheers

Ben A.




Online jpendle

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Re: Pendolino - a new approach
« Reply #2282 on: April 07, 2018, 04:06:34 am »
Jason’s office is full of boxes from China!!!

Won’t be long now.

John P

Offline robert shrives

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Re: Pendolino - a new approach
« Reply #2283 on: April 07, 2018, 09:08:36 am »
For those of us getting our PendOlines from those cool cats at Rapido,

"We have received the sets and will start to process the orders for shipping in the next week or so. "

I just updated my CC details hence they emailed me back!
You will not be disappointed - my 5 car has been running around office layout to much aclaim this week - often for hours on end complete with light bars - seconds to fit by the way.   
Very quiet motors and gearing - even quieter than my CJM HST on the other loop which runs all day as well and I thought that was good..
enjoy when yours arrive
Robert   

Offline MacRat

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Re: Pendolino - a new approach
« Reply #2284 on: April 09, 2018, 06:51:19 pm »
... We are sending them out in the order that orders were placed ....
order #133 placed when plan B became active and I got to the order page... it must already be posted out (based on the pendo bingo), although the webpage still shows as not processed...  where is it, where, when is the wait over? :adhd_like_pacing_around:

Now I've posted this, I totally expect it to arrive tomorrow, HYPE.

Offline Snowwolflair

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Re: Pendolino - a new approach
« Reply #2285 on: April 09, 2018, 06:59:54 pm »
... We are sending them out in the order that orders were placed ....
order #133 placed when plan B became active and I got to the order page... it must already be posted out (based on the pendo bingo), although the webpage still shows as not processed...  where is it, where, when is the wait over? :adhd_like_pacing_around:

Now I've posted this, I totally expect it to arrive tomorrow, HYPE.

If you have not had an email from Mike (Red_Death) its not had the paperwork checked yet and will therefore not have been posted.  The only posting day last week was Friday as Ben was away on business, and he was away over the weekend so no further progress I suspect.

Online Lindi

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Re: Pendolino - a new approach
« Reply #2286 on: April 09, 2018, 10:25:23 pm »
... We are sending them out in the order that orders were placed ....
order #133 placed when plan B became active and I got to the order page... it must already be posted out (based on the pendo bingo), although the webpage still shows as not processed...  where is it, where, when is the wait over? :adhd_like_pacing_around:

Now I've posted this, I totally expect it to arrive tomorrow, HYPE.

If you have not had an email from Mike (Red_Death) its not had the paperwork checked yet and will therefore not have been posted.  The only posting day last week was Friday as Ben was away on business, and he was away over the weekend so no further progress I suspect.

I've received both of my Pendolinos BUT haven't received an email and the order status is still 'Processing'. The first I knew about them being posted was when the Parcel Force guy knocked on the door and then a day later the postie did the same. 

The 9 car unit was sent by Royal Mail and the 11 car unit by Parcel Force.

Offline Snowwolflair

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Re: Pendolino - a new approach
« Reply #2287 on: April 09, 2018, 10:50:12 pm »
... We are sending them out in the order that orders were placed ....
order #133 placed when plan B became active and I got to the order page... it must already be posted out (based on the pendo bingo), although the webpage still shows as not processed...  where is it, where, when is the wait over? :adhd_like_pacing_around:

Now I've posted this, I totally expect it to arrive tomorrow, HYPE.

If you have not had an email from Mike (Red_Death) its not had the paperwork checked yet and will therefore not have been posted.  The only posting day last week was Friday as Ben was away on business, and he was away over the weekend so no further progress I suspect.

I've received both of my Pendolinos BUT haven't received an email and the order status is still 'Processing'. The first I knew about them being posted was when the Parcel Force guy knocked on the door and then a day later the postie did the same. 

The 9 car unit was sent by Royal Mail and the 11 car unit by Parcel Force.


I guess you have some other persons models. (post a photo of them please)

If you take the time to read the Revolution website you will find this informative paragraph


"Order completion emails: we are slowly working through Pendolino orders (tidying up our database as we go).  We are trying to mark as complete any order – please note that where you have multiple orders for the same Pendolino set (eg deposit, balance and any extras such as postage, sound, light bars etc) that you will receive an Order Complete email for each order – your order will only have been despatched once all the relevant orders relating to a set have been marked as complete.
If you have not had an email from Mike (Red_Death) its not had the paperwork checked yet and will therefore not have been posted."


Online Lindi

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Re: Pendolino - a new approach
« Reply #2288 on: April 09, 2018, 10:55:26 pm »
... We are sending them out in the order that orders were placed ....
order #133 placed when plan B became active and I got to the order page... it must already be posted out (based on the pendo bingo), although the webpage still shows as not processed...  where is it, where, when is the wait over? :adhd_like_pacing_around:

Now I've posted this, I totally expect it to arrive tomorrow, HYPE.

If you have not had an email from Mike (Red_Death) its not had the paperwork checked yet and will therefore not have been posted.  The only posting day last week was Friday as Ben was away on business, and he was away over the weekend so no further progress I suspect.

I've received both of my Pendolinos BUT haven't received an email and the order status is still 'Processing'. The first I knew about them being posted was when the Parcel Force guy knocked on the door and then a day later the postie did the same. 

The 9 car unit was sent by Royal Mail and the 11 car unit by Parcel Force.


I guess you have some other persons models. (post a photo of them please)

If you take the time to read the Revolution website you will find this informative paragraph


"Order completion emails: we are slowly working through Pendolino orders (tidying up our database as we go).  We are trying to mark as complete any order – please note that where you have multiple orders for the same Pendolino set (eg deposit, balance and any extras such as postage, sound, light bars etc) that you will receive an Order Complete email for each order – your order will only have been despatched once all the relevant orders relating to a set have been marked as complete.
If you have not had an email from Mike (Red_Death) its not had the paperwork checked yet and will therefore not have been posted."



I got the correct two sets that I ordered with the correct packing slips inside. The info on the RevolutioN site is wrong.

Offline Snowwolflair

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Re: Pendolino - a new approach
« Reply #2289 on: April 09, 2018, 10:58:22 pm »
... We are sending them out in the order that orders were placed ....

order #133 placed when plan B became active and I got to the order page... it must already be posted out (based on the pendo bingo), although the webpage still shows as not processed...  where is it, where, when is the wait over? :adhd_like_pacing_around:

Now I've posted this, I totally expect it to arrive tomorrow, HYPE.


If you have not had an email from Mike (Red_Death) its not had the paperwork checked yet and will therefore not have been posted.  The only posting day last week was Friday as Ben was away on business, and he was away over the weekend so no further progress I suspect.


I've received both of my Pendolinos BUT haven't received an email and the order status is still 'Processing'. The first I knew about them being posted was when the Parcel Force guy knocked on the door and then a day later the postie did the same. 

The 9 car unit was sent by Royal Mail and the 11 car unit by Parcel Force.



I guess you have some other persons models. (post a photo of them please)

If you take the time to read the Revolution website you will find this informative paragraph


"Order completion emails: we are slowly working through Pendolino orders (tidying up our database as we go).  We are trying to mark as complete any order – please note that where you have multiple orders for the same Pendolino set (eg deposit, balance and any extras such as postage, sound, light bars etc) that you will receive an Order Complete email for each order – your order will only have been despatched once all the relevant orders relating to a set have been marked as complete.
If you have not had an email from Mike (Red_Death) its not had the paperwork checked yet and will therefore not have been posted."




I got the correct two sets that I ordered with the correct packing slips inside. The info on the RevolutioN site is wrong.


@red_death

Offline woodbury22uk

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Re: Pendolino - a new approach
« Reply #2290 on: April 10, 2018, 07:30:43 am »
I have not received any emails but I have the three lovely Pendolinos which I ordered. All the orders show completed on my account. All are 11 car sets and arrived from Parcelforce. Can't see anything to get worked up about here.


Mike

Over-user of brackets and quotation marks.

Wondering how many pedants can dance of the head of a pin.


Membre AFAN 0196

Offline Bealman

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Re: Pendolino - a new approach
« Reply #2291 on: April 10, 2018, 08:10:07 am »
Just did me usual trick and stuck me head into local newsagent on way to club.

I was in there ten minutes as I read the review of the Pendolino in Model Rail mag. Great review! Glowing, in fact.

Well done RevolutioN!

Sorry I didn't buy the mag, Ben  :D ;)
Vision over visibility. Bono, U2.

Offline njee20

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Re: Pendolino - a new approach
« Reply #2292 on: April 10, 2018, 08:29:20 am »

I guess you have some other persons models. (post a photo of them please)

If you take the time to read the Revolution website you will find this informative paragraph


"Order completion emails: we are slowly working through Pendolino orders (tidying up our database as we go).  We are trying to mark as complete any order – please note that where you have multiple orders for the same Pendolino set (eg deposit, balance and any extras such as postage, sound, light bars etc) that you will receive an Order Complete email for each order – your order will only have been despatched once all the relevant orders relating to a set have been marked as complete.
If you have not had an email from Mike (Red_Death) its not had the paperwork checked yet and will therefore not have been posted."



Sorry, are you an official Revolution spokesman?! Why are you demanding people post photos of their models?

They’ll arrive. People really need to chill out. Ben and Mike are working through a monstrous back log of orders, amalgamating payments and what not, whilst holding down full time jobs. Let’s cut them some slack. They’ve said they’ve not dispatched them all, ergo some people will still be waiting. There’s no need for “you’ve got the wrong model” stuff, nor any reason for hostility. Talk about ungrateful.

Offline Newportnobby

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Re: Pendolino - a new approach
« Reply #2293 on: April 10, 2018, 09:52:57 am »

They’ll arrive. People really need to chill out

And be civil to each other. The Pendos are in the country and it's only a matter of time before everyone has them. The only spokesmen for RevolutioN are Ben and Mike and I would suggest if anyone wants to bellyache then do it via their website and not through this forum. They have enough to do packing all those luvverley trains without answering individual moans on here.

Offline njee20

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Re: Pendolino - a new approach
« Reply #2294 on: April 10, 2018, 09:54:46 am »
Hear, hear!

 

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