Modelmaster/NGS decals

Started by trkilliman, October 13, 2017, 01:39:57 PM

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xm607

Heads up!
The owner of Modelmaster is to retire this year to go time travelling with his wife according to the email that I received today, there is a sale on and when the sheets are exhausted there will be no more produced.
N Gauge sheets are not listed at present on the website so what happens then, will we be forced to go down the white pencil or pen route as in days of yore?
Steve.

Buzzard

Quote from: xm607 on February 11, 2018, 01:53:00 PMwill we be forced to go down the white pencil or pen route as in days of yore?

Nowt wrong with old technology in order to complete the kit that you bought years ago because you were promised transfers "soon".

xm607

Nope, that's just what I used back in the 1970's and 80's.
Steve

Ben A

Quote from: trkilliman on February 11, 2018, 01:02:17 PM
Ben Ando said...I don't really know the details of the arrangements for their repatriation.

Really Ben, as Vice President of the NGS.
Has somebody kept you in the dark regarding information of such magnitude?

Hello trillikman,

I don't think anyone has kept me in the dark - I just haven't made any effort to find out.

Modelmaster decals do not cover my period of interest, so information that is of such magnitude to you is of little or no interest to me!

The aim of my post is to clarify that Revolution are unlikely to be in any position to offer decals.

Good luck finding out the information you are after.

Cheers

Ben A.





Shiney Sheff

Word on the grapevine is, there was a full committee meeting last week where this very topic was discussed.

exmouthcraig



Hello trillikman,

I don't think anyone has kept me in the dark - I just haven't made any effort to find out.

Modelmaster decals do not cover my period of interest, so information that is of such magnitude to you is of little or no interest to me!

The aim of my post is to clarify that Revolution are unlikely to be in any position to offer decals.

Good luck finding out the information you are after.

Cheers

Ben A.
[/quote]

Ben can we just confirm you are replying to this thread as revolutioN as opposed to VC of the NGS???

Just to make things clear

Thanks Craig

PLD

Quote from: trkilliman on February 11, 2018, 10:58:13 AM
... the society decals, which in my mind kind of belonged to the membership...
As far as I understand, the decals never belonged to the society. Ownership of the reproduction rights always rested with Modelmaster, all the NGS had was an exclusive distribution agreement for the range in 1:148 scale. This was done with good intent at a time when sales of the 1:148 range were in decline and Modelmaster had made it known that there was likely to be some rationalisation of the range.
Whether this was time-limited or indefinite appears to be open to debate as different people give different stories, but whatever the case any party who did not have an exit clause in the arrangement would be commercially naive...

Quote from: trkilliman on February 11, 2018, 10:58:13 AM
I do not feel it was explained well enough why the ... decals, ... ... ... made their way back to Modelmaster.
It has been very clearly explained. Amongst a multitude of issues uncovered concerning the society shop including poor stock management and record keeping; it was decided by the Society (presumably the committee) that re-sorting and cataloguing the stock of decals was beyond the capacity of the Society volunteers so they ended the exclusive distribution agreement and returned the stocks in hand back to the rights owner - Modelmaster.

Railwaygun

news from NGS@groups.io

After 52 years in the Model Railway Business, I'm going to retire sometime this year,  and spend time travelling and relaxing with my wife Elspeth, who works long, hard, unpaid hours for Modelmaster. There would BE no business without her!

I'm not printing any more decals or transfers, so when items sell out, they're gone forever, but I'll still complete very limited production of 7mm Scale Waterslide Decals already in the pipeline.
So, let's get the stock moving, with  25% off
4mm Nameplates & Decals
for a day or two!

jim@modelmaster.uk
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Ben A

Quote from: exmouthcraig on February 11, 2018, 05:49:16 PM
Ben can we just confirm you are replying to this thread as revolutioN as opposed to VC of the NGS???

Just to make things clear

Thanks Craig

Hi Craig,

I only really posted to clarify that Revolution would not be looking at decals, so yes, with a Revolution hat on.

I added what I thought I could recall about the background to the Modelmaster deal, but PLD has come to the rescue with a much more detailed and accurate explanation.

Cheers

Ben A.



exmouthcraig

Morning Ben, it was just to clarify that was Revolution point of view over the end of NGS supply as opposed to VC of the NGS.

I don't enjoy reading about the threats of pulling out of membership over the stock and supply of 1 range of items so wanted to make it clear the VC of the NGS doesn't have the "it's not my interest therefore I don't care" attitude, where as co owner of revolutioN can, unfortunately Revolution don't supply anything that suits my needs and I don't have a problem with the owner of such a company having that attitude towards the decals and nameplates.

I just wanted to clarify your posts on here.

Many thanks

Craig

Dr Al

Does this not now leave the NGS high and dry, with wagon kits that rely on Modelmaster decals?

Cheers,
Alan
Quote from: Roy L S
If Dr Al is online he may be able to provide a more comprehensive answer.

"We have also arranged things so that almost no one understands science and technology. This is a prescription for disaster. We might get away with it for a while, but sooner or later this combustible mixture of ignorance and power is going to blow up in our faces."Dr. Carl Sagan

exmouthcraig

Quote from: Dr Al on February 12, 2018, 09:42:16 AM
Does this not now leave the NGS high and dry, with wagon kits that rely on Modelmaster decals?

Cheers,
Alan

Maybe Alan, however I ordered kits from the NGS and ordered my decals from Fox at 2pm on the weds by 5pm Thursday they were on my doormat.

Straight forward website ordering, PayPal payment, immediate email reply and fantastic service. They are working on shrinking a number of OO gauge plates to N. I'll deal with them until this saga is finalised

Thanks  Craig

Dr Al

Quote from: exmouthcraig on February 12, 2018, 09:58:08 AM
Maybe Alan, however I ordered kits from the NGS and ordered my decals from Fox at 2pm on the weds by 5pm Thursday they were on my doormat.

Sure - I guess my point is that some specific ones aren't available from Fox?

Cheers,
Alan
Quote from: Roy L S
If Dr Al is online he may be able to provide a more comprehensive answer.

"We have also arranged things so that almost no one understands science and technology. This is a prescription for disaster. We might get away with it for a while, but sooner or later this combustible mixture of ignorance and power is going to blow up in our faces."Dr. Carl Sagan

ScottishModeller

Hi all,

It seems Jim has had second thoughts about retiring...

----------------------------------------------------------------------------------------------------------

There were two reasons I announced last week I was going to retire later this year.

One was that I felt I wasn't giving a good enough service (criticism about not answering emails, complaints about not getting orders by return, etc.,) and the other was that I wanted time to write books & build my very own model railway.

But, it's not really what I want to do. I've spoken to a lot of customers and trade people over the weekend, and it seems I'm being hasty about my decision.  Out of all the orders sent last year we had less than a handful of complaints, and everbody ended up happy at the end of the day.  We do respond to complaints, and take them seriously when they arise .

As for the trolls who are having a rant about me on a certain website for not answering emails, I changed my email address last month to allow customers to access me more easily, (jim@modelmaster.uk) so they've no case to answer.  If I don't answer quickly now, it's because I'm researching their question before replying.

Nobody could answer 7,995 emails received over eight months, which was the total traffic going through sales@modelmaster.uk, so please, either be patient, or use the phone.  If I employ someone just to answer emails, the prices would have to go up by 40%.

Orders by return would be great! - but how would I be able to hand finish and inspect every nameplate, and check the registration on every sik screen printed decal sheet before it goes out?  We're selling quality and accuracy, not laser printed cheap transfers or crude etchings.   

I've been persuaded by discussions with customers and others NOT to retire at present, and I think that Elspeth is relieved about that, as I'd just be under her feet too often!  (I will take holidays in future though.)
I might consider retiral again in a few years, though!
The discount offer finishes at midnight

jim@modelmaster.uk
01292 289770

MODELMASTER UK are Specialists in Model Railway & Road Transport
Decals (Waterslide Transfers), and Etched Metal Nameplates for Model
Locomotives in all scales up to 7" Gauge, but particularly 2, 3, 4 & 7mm
Scales. We also publish books and design & manufacture resin bodied
Tramcar Kits.
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