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Notices, Help With Problems and Your Forum Ideas... => Computer Help => Topic started by: REGP on January 23, 2017, 10:05:29 AM

Title: Block ios virus HELP needed
Post by: REGP on January 23, 2017, 10:05:29 AM
Seem to have picked up a dodgy virus of some sort that tries to block my internet access, without payment of a fee.
Does any one know how to remove block iOS from an iPad?

Ray
Title: Re: Block ios virus HELP needed
Post by: Railwaygun on January 23, 2017, 11:11:46 AM
https://discussions.apple.com/docs/DOC-8071 (https://discussions.apple.com/docs/DOC-8071)

https://malwaretips.com/blogs/remove-fbi-virus-from-iphone-and-ipad/ (https://malwaretips.com/blogs/remove-fbi-virus-from-iphone-and-ipad/)

https://www.cnet.com/forums/discussions/ipad-browser-got-hijacked-now-what-do-i-do/ (https://www.cnet.com/forums/discussions/ipad-browser-got-hijacked-now-what-do-i-do/)

https://blog.yoocare.com/remove-datanull-virus-on-iphoneipad-in-safari/ (https://blog.yoocare.com/remove-datanull-virus-on-iphoneipad-in-safari/)

hope these help

1) update avtivirus s/w after this!

2) do more backups

3) try a different browser - firefox / Chrome ?

Title: Re: Block ios virus HELP needed
Post by: REGP on January 23, 2017, 11:32:23 AM
@Railwaygun (http://www.ngaugeforum.co.uk/SMFN/index.php?action=profile;u=941)
Problem now, solved by going into Safari settings as suggested in  one of your links.
Many thanks.
Ray
Title: Re: Block ios virus HELP needed
Post by: Railwaygun on January 23, 2017, 04:55:22 PM
we're here to help each other.
Title: Re: Block ios virus HELP needed
Post by: Snowwolflair on January 23, 2017, 05:39:38 PM
I find the Malwarebytes family of software is very good.
Title: Re: Block ios virus HELP needed
Post by: Railwaygun on January 23, 2017, 06:00:58 PM
Quote from: Snowwolflair on January 23, 2017, 05:39:38 PM
I find the Malwarebytes family of software is very good.

OK for PC/MAc - not for Ipad/Iphone AFAIK

I run it regularly on my Big MaC
Title: Re: Block ios virus HELP needed
Post by: DELETED on January 24, 2017, 12:45:37 AM
I have been told by pretty much every single apple user I've ever met that there's no way to pick up a virus on an apple product.  None of them use any virus checkers at all.  Fair play to them!
Title: Re: Block ios virus HELP needed
Post by: themadhippy on January 24, 2017, 12:57:35 AM
QuoteI have been told by pretty much every single apple user I've ever met that there's no way to pick up a virus on an apple product
guess whos operating system was supposedly the first to be hit by a virus ?yep apple, way back in 1982
Title: Re: Block ios virus HELP needed
Post by: dannyboy on January 24, 2017, 02:01:49 AM
Quote from: Snowwolflair on January 23, 2017, 05:39:38 PM
I find the Malwarebytes family of software is very good.

I also use Malwarebytes and on the couple of occasions I have been 'warned off' a site, it has been MWB that warned me. I also use AVG. But whatever the rights or wrongs of an operating system, none can ever be truly 100% safe.
Title: Re: Block ios virus HELP needed
Post by: Snowwolflair on January 24, 2017, 04:01:12 PM
Malwarebytes told me the HM Inland Revenue site was fishing scam site.  Its a very clever bit of software.  :D
Title: Re: Block ios virus HELP needed
Post by: zwilnik on January 24, 2017, 05:02:52 PM
Quote from: RST on January 24, 2017, 12:45:37 AM
I have been told by pretty much every single apple user I've ever met that there's no way to pick up a virus on an apple product.  None of them use any virus checkers at all.  Fair play to them!

This isn't a virus though. It's a nasty definitely but technically it's a trojan and can't replicate to other devices from the infected one. It's also pretty easy to avoid and clear up, so there's no anti-virus tool I'd recommend for iOS of macOS users that doesn't actually put your computer more at risk and cause more damage than just being sensible and not clicking on random things in emails.

Safari actually has a lot of anti-virus/anti-malware stuff built in, which gets bumped up each update. The current round of annoyances for all web users are these  forced pop ups that aren't popups, but are alert boxes (which is why disabling popups doesn't block them) with a single button to confirm. Like "Your OS needs to be updated now, click OK to continue". Knowing that these messages aren't from Apple is very important (their main power is trying to trick you to hit that confirm button). Getting past them is the trick.

Basically, when you get one of these that Safari hasn't managed to catch and disable, switch on Airplane mode to take yourself offline (either swipe up from the bottom of the screen to switch it on from the control panel or hit the home button and enable it from Settings).
Now you're offline you can go back to safari and kill the page you had open that caused the alert (usually it'll be a site with unvetted ads like Google Ads where someone's managed to get a maliciously scripted ad placed), because you're offline, the page won't load, so you can zap it back to a default one without the script triggering.
Now you're back to a clear Safari page, you can switch Airplane mode off again and carry on surfing.
Title: Re: Block ios virus HELP needed
Post by: Ian Bowden on February 07, 2017, 11:23:15 PM
Quote from: Snowwolflair on January 24, 2017, 04:01:12 PM
Malwarebytes told me the HM Inland Revenue site was fishing scam site.  Its a very clever bit of software.  :D
isn't the inland revenue a scam
Title: Re: Block ios virus HELP needed
Post by: Snowwolflair on February 07, 2017, 11:25:15 PM
Quote from: Ian Bowden on February 07, 2017, 11:23:15 PM
Quote from: Snowwolflair on January 24, 2017, 04:01:12 PM
Malwarebytes told me the HM Inland Revenue site was fishing scam site.  Its a very clever bit of software.  :D
isn't the inland revenue a scam

You may think so, I could not possibly comment  :D