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Recent Posts

Pages: [1] 2 3 4 5 6 ... 10
1
Pendolino / Re: Pendolino - a new approach
« Last post by Lindi on Today at 12:10:20 am »
So I'm Simon and I'm the repair guy for the Pendalino and seeing as a few misconceptions are being quoted by some I thought I would pop on and post to give some answers.

I think the only misconception is that you would actually do some repairs OR send out spare parts!

Thank you for your kind comments.

No problem. except getting a response from Rapido repair agent/Revolution trains! 
2
Computer Help / Re: Troubling events in cyberspace
« Last post by PLD on Today at 12:07:29 am »
It helps if you use incognito mode, or private browsing from your browser. I'm not saying it'll fix the problem but it helps. Facebook also use your browser history to help target adds.
The advice from one security advisor was use a DIFFERENT browser for Facebook (and a couple of other 'Social Media' type sites) to your regular browsing, and use that browser for nothing else...

e.g. if your preferred browser for regular surfing is Firefox, use CHROME for Facebook etc. they haven't (yet) developed a method of reading stored cookies, history, searches etc across browsers.
3
Scenery/Landscaping / Re: Does this look right ?
« Last post by Bealman on Today at 12:05:18 am »
 :laughabovepost: :smiley-laughing:
4
Pendolino / Re: Pendolino - a new approach
« Last post by Ben A on Today at 12:04:50 am »
All the responses from Revolution are making this worse!!!!

<snipped>

So basically I'm not going to get any replacements then? This whole exercise is a complete waste of time? Should I just be asking for my money back now? What the actual hell is going on?

Hi Al,

I hope we aren't making things worse - I am certainly hearing your issues and endeavouring to help get it sorted.

With regard to your second comment, I think what Simon meant is that he does not have complete replacement trainsets; so what you will have returned to you are your original models with the issues corrected, and any defective parts replaced.

Let me also register my appreciation to all who are commenting here - while therapeutic to vent, from our point of view all feedback is constructive -
whether positive or negative.

cheers

Ben A.
5
Pendolino / Re: Pendolino - a new approach
« Last post by rr@shmm on Today at 12:01:00 am »
So I'm Simon and I'm the repair guy for the Pendalino and seeing as a few misconceptions are being quoted by some I thought I would pop on and post to give some answers.

I think the only misconception is that you would actually do some repairs OR send out spare parts!

Thank you for your kind comments.
6
Pendolino / Re: Pendolino - a new approach
« Last post by Lindi on Yesterday at 11:54:27 pm »
So I'm Simon and I'm the repair guy for the Pendalino and seeing as a few misconceptions are being quoted by some I thought I would pop on and post to give some answers.

I think the only misconception is that you would actually do some repairs OR send out spare parts!
7
Train Surgery / Re: Farish Class 47. 372-243: Frying decoders
« Last post by bmwm4rkym4rk on Yesterday at 11:53:55 pm »
take the can motor out and turn the shaft with your fingers with a small pull to the brush side check if the armature jams if it does or feels rough inside then its a new motor as the commutator has melted also check the tabs that contact pcb to motor are not touching the chassis
8
Pendolino / Re: Pendolino - a new approach
« Last post by Ben A on Yesterday at 11:52:25 pm »
Why rhetorical questions - why the heck don't you know? This is your business....!

Hi Al,

I don't know exactly how each repair is being carried out by Simon, or what's needed.  I don't think this is unreasonable.

It looks like Simon has tried hard to answer the points you raised.

As I said, I am sorry your repairs are taking longer than you'd have liked and I hope that it can all be sorted out to your satisfaction going forward.



They are too busy getting the next project out to be bothered with members that have problems with their Pendolinos. 

Well, that is half right.  Yes, I am preparing painting diagrams for various models, monitoring production of the IZA Cargowaggons, 00 tankers (another project taking longer than expected!) and researching future projects to offer, but that doesn't mean I don't care about issues, as has been shown by my trying to answer queries here.

I am sure Ben or Mike will come back with some excuse that won't sort the problem out.

Barry

You're right to be sure we will respond and not bury our heads in the sand.  I'm not trying to excuse anything, just give explanations where I can, or say where I cannot.

No one likes to see supporters disappointed.  Everyone who signed up helped make this happen, and we are grateful to all who did.

As I said, I am sorry some people's repairs are taking longer than they'd have liked but I am sure Simon will get everyone sorted as soon as he can.

cheers

Ben A.
9
Pendolino / Re: Pendolino - a new approach
« Last post by Lindi on Yesterday at 11:41:58 pm »
Now the bit you might be more intrested in. Yes I under take the repairs for Rapido in the UK, undertaking the warrenty work for the various compaines they have made models for, Locomotion Models, Revolution, Rails of Sheffield to name but a few.
Now this warranty work is on an as and when basis and not a full time or even a part time position as most of you are thinking it is so I do my best to fit it in and around all the other work as quickly as I can. Its been known for me to take work to hotels to try and provide the quickest turn around as possible.


Maybe Rapido should be looking at getting another service agent if you life is too busy and you  can't manage the workload is a reasonable timeframe

The slow response (or not any in my case even though I've emailed twice) is not doing Rapidos and Revolutions reputation any good
10
My only comment regarding the signal box is that the windows on the front of the box would face the mainline.  So for me the first position (in reply #2431) works better if you like to view the signal box from the front.  Just my personal opinion of course.
John

The man is right methinks. It works better on the far platform - possibly it could move towards the footbridge where the platform is wider. However it does look nice on the near platform.

That wasn't very helpful  :-[
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